ToolJet Integration
Build a support dashboard on your chat data, with no code
Overview
ToolJet is a drag-and-drop builder for internal tools. You drop a table, a chart or a button on a canvas and connect it to your data. The Asyntai data source puts your website chats on that canvas.
Your team gets a live dashboard of every lead the chatbot captured, with the full conversation behind each one. They can also ask the Asyntai agent a question from inside the tool, and add new facts to its knowledge base.
What You Can Build
- A lead inbox that shows new email addresses and phone numbers as they arrive
- A chat viewer that opens the full conversation of any lead
- A search box that asks your Asyntai agent and prints the answer
- A form that adds a page or a note to the knowledge base
- A daily report of chat volume by website
Requirements
- A ToolJet workspace, cloud or self-hosted
- An Asyntai account on the Starter plan or higher, because the data source uses the Asyntai API
- Permission to add a data source in your ToolJet workspace
Installation
Follow these steps to connect Asyntai to ToolJet:
Get Your API Key
Sign in to Asyntai, open Settings, then API, and copy your API key.
Add the Data Source
In ToolJet, open Data sources, press Add data source, and choose Asyntai from the marketplace list.
Paste the API Key
Paste your key into the API key box. Leave Host as https://asyntai.com. Press Test connection, then Save.
Make a Query
In your app, press Add query, choose the Asyntai data source, and pick an operation from the dropdown. Start with List leads.
Bind a Component
Drop a Table on the canvas and set its data to {{queries.yourQuery.data.leads}}. The leads appear at once.
Operations
The data source gives you six operations:
- Ask the AI agent — send a question and get the answer from your website knowledge. Pass the same Session ID on every turn to keep the conversation.
- List leads — the email addresses and phone numbers visitors left in the chat, newest first. Filter by limit, email address, date or website.
- Get conversation messages — the messages of one chat. Pass the Session ID of a lead.
- List websites — every website in your account with its id. Use it to find the Website ID the other operations accept.
- Add a web page to the knowledge base — the agent reads the page and answers from it.
- Add a note to the knowledge base — a title and a piece of text, for opening hours, a policy or a price list.
Tip: Chain two queries. Run List leads first, then set the Session ID of Get conversation messages to {{components.table1.selectedRow.session_id}}. Click a row and the chat opens next to it.
Removing It
Open Data sources, choose Asyntai, and press Delete. Queries that used it stop running. Remove those queries from your apps as well.
Plans & Pricing
The data source is free. It uses the Asyntai API, which needs the Starter plan or higher. View pricing.
Need Help?
If you have any questions or run into issues, contact us at [email protected].