Asyntai AI Agent for Slack

Your team asks the same handful of questions every week, usually in a channel, usually of the one person who knows. Put Asyntai in your workspace and those questions get answered from your own documents instead.

Add to Slack See Pricing

An Internal Helpdesk That Nobody Has To Staff

Written-down knowledge is only useful if it answers back.

A direct message in Slack answered from company documents

Ask It Privately, Like You Would A Colleague

Message the app directly and it answers from your handbook, your policies and your website. People ask things in a direct message that they would never post in a channel, which is exactly where a new starter's real questions live.

An at-mention in a Slack channel answered inside a thread

Mention It In A Channel, Get A Thread

Type @Asyntai in any channel it has been invited to and the answer arrives in a thread, not in the main flow. Nobody's channel gets buried under a wall of replies, and the person who asked still gets the answer where they asked.

One knowledge base answering both website visitors and staff in Slack

The Same Content Your Customers Get

Your staff and your customers ask the same questions from opposite sides of the counter. One knowledge base serves both, so when a delivery policy changes you update it once and Slack and your website are both right.

Made To Sit Quietly In A Workspace

A bot that talks too much gets muted in a fortnight. This one waits to be asked.

Speaks Only When Spoken To

It answers direct messages and mentions. It does not read every channel, comment on conversations, or join in uninvited.

Threads In Channels, Inline In DMs

A thread keeps a busy channel readable. Between two people a thread is just extra clicks, so a direct message gets a plain reply.

Answers From Your Documents

Handbooks, policies, product notes and your website. If the answer is not in the material you gave it, it says so instead of improvising.

Awake At Half Past Six

Shift workers, weekend cover and colleagues four time zones away all get an answer without waiting for the office to open.

36 Languages In One Workspace

Documentation in English, a question in Polish, an answer in Polish. Nothing has to be translated in advance.

Two-Minute Install

Click Add to Slack, approve the permissions, invite it to a channel. There is no app to build and no server to run.

Give the question everyone asks a permanent answer

Add it to one channel and see how often it gets used.

Add to Slack

How It Works

Three steps, and the last one is inviting it to a channel

1

Give It Something To Know

Point Asyntai at your website and upload the documents your team asks about — the handbook, the policies, the product notes.

2

Add To Slack

Authorise the app for your workspace. Slack asks you to approve the permissions, and that is the whole of the setup.

3

Invite And Ask

Invite it to the channels where questions get asked, or just message it directly. It answers from that moment on.

View Documentation

Your handbook has the answer. Nobody opens the handbook.

Put it somewhere people already are, and it starts getting read.

Get Started Free

What It Can See In Your Workspace

Slack only sends the app the messages that involve it: direct messages to it, and mentions in channels it has been invited to. Conversations in channels it is not in are never sent, and it has no way to read your workspace history. Every request Slack sends is signature-checked before anything is answered.

  • Direct messages and mentions only
  • Channels choose it, not the other way round
  • Every incoming request is signature-verified
  • Remove the app and it stops immediately
Add Asyntai To Your Workspace

Approve the permissions once and invite it wherever it is useful

Simple, Transparent Pricing

Slack answers come out of the same message allowance as everything else. There is no separate charge for the workspace app.

See all plans and pricing

What Changes In Your Channels

Fewer repeat questions, and less depending on one person being online

The Same Question, Answered Once

Every workspace has a question that gets asked monthly and answered from memory. It now has one consistent answer that does not depend on who happens to reply.

Less Waiting On One Person

The colleague who knows how everything works stops being a bottleneck, and stops being interrupted eleven times a day.

Easier First Weeks

New starters can ask the obvious questions privately, as many times as they need, without feeling they are wasting somebody's afternoon.

Start with one channel

Add it where the questions actually get asked and judge it by the end of the week.

Add to Slack

Frequently Asked Questions

What workspace admins ask before installing it

Can it read all our Slack messages?
No. Slack only forwards messages that involve the app: direct messages to it and mentions in channels it has been added to. Anything said elsewhere is never sent, and it cannot browse your history.
Will it interrupt conversations?
Never. It replies only when someone mentions it or messages it directly, and in channels it answers inside a thread so the main conversation is left alone.
Where do the answers come from?
From the knowledge base you build in Asyntai — your website, uploaded documents, help pages and your own instructions. Nothing is answered from the open internet, and gaps in your material show up as an honest "I don't know".
Can we keep some information out of it?
Yes, by simply not putting it in the knowledge base. The app only knows the content you added to Asyntai, so anything you leave out is genuinely unavailable to it.
Does it work in shared or Connect channels?
It answers wherever it has been invited and can be mentioned. Bear in mind that in a channel shared with another company, everyone in that channel sees the answers, so keep it to channels where that is fine.
How do we remove it?
Remove the app in Slack, or disconnect it from your Asyntai dashboard. It stops answering straight away, and you can add it back later without setting anything up again.

Put Your Company Knowledge Where People Are Already Typing

Add Asyntai to Slack and let the repeat questions answer themselves.

Add to Slack - No Credit Card Required