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Documentation

Learn how to use Asyntai

Jumpseller Integration

Add an AI assistant to your Jumpseller store, and let it answer with your real products

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Overview

One install does two jobs. It puts the Asyntai chat bubble on your Jumpseller store, and it reads your catalogue into the assistant. You edit no theme file and paste no code.

How It Works

When you install the app, Jumpseller loads our small script on every page of your store. That script loads the chat widget. At the same time we read your products through the Jumpseller API and index them, so the assistant answers with your real names, prices, options and stock instead of guessing.

What the Assistant Can Answer

  • Do you have this shirt in size M, and in blue
  • How much does it cost, and is there a discount right now
  • Is it in stock
  • How long does delivery take, and how do I return something

The first three come from your catalogue. The last one comes from what you write in the Asyntai dashboard, so add your shipping and returns text there.

Requirements

  • An Asyntai account. Creating one is free, and the Free plan is enough to test the widget.
  • A Jumpseller store, on any Jumpseller plan
  • Permission to install apps in the store, which usually means the store owner account

Installation

Follow these steps to add Asyntai to your store:

1

Install the App

Open the Jumpseller app store, find Asyntai, and press Install. The app then opens inside your Jumpseller admin.

2

Approve the Access

Jumpseller asks you to approve what the app may read. It asks to read your store details and your products, and to add its own script to your storefront. It never asks for your orders or your customers.

3

Sign In to Asyntai

You land on an Asyntai page. Sign in, or create an account there. Your store address and your email are filled in for you.

4

Choose the Assistant

If you have more than one website in Asyntai, pick the one for this store. If you have only one, we use it.

5

Open Your Store

The chat bubble is already there. The first catalogue read takes a few minutes for a large store, so give it that time before you ask about a product.

Tip: Add your documents, questions and answers, and your instructions in the Asyntai Dashboard, so the assistant answers properly from the first visitor.

Keeping the Catalogue Fresh

You can start a fresh catalogue read at any time from your Asyntai dashboard. Do that after you add a group of products or change your prices.

What We Read, and What We Do Not

  • We read products that your store shows: name, description, category, brand, options, price, stock and the product link
  • We skip products marked not available or disabled, so shoppers are never offered something your store does not sell
  • We read your store name, address, country and currency, so prices and links are correct
  • We never read your orders, your customers or your payment data

What the Storefront Script Does

  • It loads the Asyntai chat widget with your widget ID
  • It adds the widget once per page, even if the store loads the script again
  • It asks Asyntai which assistant to show, so changing the assistant needs no change on your store
  • It uses nothing from your theme, and it changes nothing on your pages

Removing It

Uninstall the app in your Jumpseller admin panel. The chat bubble disappears from your store, and we stop reading your catalogue. You can also disconnect the store from your Asyntai dashboard, which has the same effect.

Privacy

The app reads only what it needs to answer questions about your shop. It writes nothing back to your store apart from the one script that loads the widget. Asyntai receives visitor data only when a shopper opens the chat and writes a message. Privacy policy.

Plans & Pricing

The app is free, and it works on every Asyntai plan, including the Free plan. Each plan includes a monthly number of messages, shared across your store widget and all your integrations. Paid plans raise that number. View pricing.

Need Help?

If you have any questions or run into issues, contact us at [email protected].