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Ask AI

Zulip Integration

An AI assistant that answers questions inside your Zulip organization

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Overview

The Zulip integration adds an AI assistant to your Zulip organization. Your team asks a question in a direct message to the Asyntai bot, or by mentioning it in a channel, and the answer comes from your own content: your website, your uploaded documents and your help centre articles.

AI disclaimer: Answers in Zulip are generated by AI. They may sometimes be inaccurate or incomplete and should be verified before you rely on them, especially for important decisions.

How It Works

Zulip sends the question to Asyntai using an outgoing webhook bot, and Asyntai answers in the same reply. Nothing is installed on your server and no bot password is stored anywhere. Each channel and each person keeps a separate conversation, so follow-up questions are understood against what was asked before.

Requirements

  • An Asyntai account. The free plan is enough to start.
  • A Zulip organization, self-hosted or on Zulip Cloud.
  • Permission to create a bot in that organization.

Installation

Follow these steps to add Asyntai to your Zulip organization:

1

Create the bot in Zulip

In Zulip, open your profile menu and go to Personal settings, then Bots. Select Add a new bot and choose the type Outgoing webhook.

2

Point it at Asyntai

Name the bot Asyntai, set the Endpoint URL to the address below, and leave the interface set to Generic. Then create the bot.

https://asyntai.com/zulip/webhook/
3

Connect your Asyntai account

Send the new bot a direct message in Zulip. It replies with a connect link. Open that link, sign in to Asyntai, and choose which website the bot should answer from. This only has to be done once.

4

Start Asking Questions

That's it — the bot is live. There are two ways to use it:

  • Send the Asyntai bot a direct message and ask anything.
  • Or mention it in a channel, and both the question and the answer stay in that channel.

Tip: Point the AI at your internal docs, FAQs, and handbook from your Asyntai Dashboard so it answers questions specific to your team and processes.

What the Bot Can Do

  • Answer team questions instantly, 24/7, in direct messages or channels
  • Respond in 36 languages, automatically detected from the message
  • Keep conversation context within each channel or DM
  • Use your own uploaded docs, FAQs, and instructions to give accurate answers

Example Use Cases

  • Employee onboarding: new hires ask the bot about policies, tools, and processes
  • Internal support desk: the bot takes the repetitive questions so your team answers the rest
  • Knowledge lookup: instant answers from your wiki and documentation without searching
  • Multilingual teams: everyone asks in their own language and gets answers in kind

Privacy

Asyntai receives the text of the question, together with the identifiers Zulip sends for the channel and the person asking. No password for your Zulip organization is ever stored, and messages the bot was not asked about are never sent.

Plans & Pricing

The Zulip integration is available on all Asyntai plans, including Free. Each plan includes a monthly message allowance shared across all your channels and integrations. View pricing.

Uninstalling

Deactivate or delete the bot in Zulip, under Personal settings and Bots. The bot stops answering immediately.

Need Help?

If you have any questions or run into issues, contact us at [email protected].