Attio Integration
See the Asyntai chats of a person on their Attio record
Overview
Attio is a customer relationship manager. The Asyntai app brings your website chats into it. Open a person in Attio, and you see every chat that person had on your website, with the full text of every message.
Your team reads what the visitor already asked before they reply, so nobody asks the same question twice.
How It Works
Asyntai answers your visitors on your website. When a visitor leaves an email address in the chat, that chat becomes a lead.
The app matches that address to the person in Attio. Open the record and you see every chat that contact had, with the full text of every message, newest chat first.
Your Asyntai API key lives in the app settings, and every call runs in a server function inside Attio.
Requirements
- An Attio workspace
- An Asyntai account on the Starter plan or higher, because the app uses the Asyntai API
- Permission to install apps in your Attio workspace
Installation
Follow these steps to add Asyntai to Attio:
Get Your API Key
Sign in to Asyntai, open Settings, then API, and copy your API key.
Install the App
In Attio, open Settings → Apps, find Asyntai AI Chatbot, and press Install.
Paste the API Key
Open the app settings and paste your key into the API key box. Settings save on their own, so there is no save button.
Open a Person
Open any person record. The action View Asyntai chats is in the record menu. It opens the chats of that email address, newest first.
Adding the Widget
The app also has a record widget. It shows how many Asyntai chats that person had, and it opens the same chats when you press it.
To add it, open the record menu, choose Configure page, press Add widget, and choose Asyntai chats. A person page holds six widgets, so remove one first if the button is grey.
Tip: A person shows their chats when the email address on the Attio record is the address the visitor left in the chat on your website.
Removing It
Open Settings → Apps → Asyntai AI Chatbot and press Uninstall. The widget and the record action disappear at once. Remove the widget from the page layout as well if you added it.
Privacy
The app uses the email address of the record to find that contact's chats in Asyntai. Privacy policy.
Plans & Pricing
The app is free. It uses the Asyntai API, which needs the Starter plan or higher. View pricing.
Need Help?
If you have any questions or run into issues, contact us at [email protected].