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AI Transparency

Your chatbot automatically tells visitors they are chatting with AI

Enabled by default on all plans

Overzicht

From 2 August 2026, the EU AI Act requires that people interacting with a chatbot are clearly informed they are talking to AI. Asyntai builds this disclosure directly into the chat widget, so every chatbot is compliant out of the box — there is nothing to configure and nothing to enable.

The disclosure informs your visitors without getting in the way of your branding, your colors, or the conversation itself.

What visitors see

A short notice at the top of the conversation, shown every time the chat window opens:

✦ You're chatting with an AI assistant

A small tag appears next to the assistant name once the visitor sends a message — but only if the name you chose does not already make it clear it is an AI. If you call your assistant “AI Assistant” or “Support AI”, the tag stays hidden.

If a team member joins the conversation and later hands it back, visitors see a notice that they are chatting with the AI again. Messages from human agents are always labeled with the agent's name.

Anna AI
✦ You're chatting with an AI assistant
What are your opening hours?
We're open Monday to Friday, from 9 in the morning to 6 in the evening.

In the visitor's own language

The disclosure automatically appears in the visitor's browser language, the same way the rest of the widget adapts. It is translated into more than 35 languages, and the tag uses the local abbreviation where one is common — for example IA in French and Spanish, or KI in German.

Why it cannot be turned off

The EU AI Act places the disclosure obligation on the provider of the AI system. Because the notice is built into the widget itself, you never have to think about it — your chatbot stays compliant no matter how you customize it. This also protects agencies and resellers who offer the chatbot under their own brand.

Tip: You can still rename your assistant to anything you like — a personal name like “Anna” works fine. The built-in disclosure adapts automatically, so your branding never conflicts with compliance.

Opmerking: The disclosure is shown to all visitors worldwide, not only in the EU. Several other jurisdictions, such as California, have similar chatbot disclosure rules, and clear labeling builds trust with every visitor.