Back to Dashboard

Documentation

Learn how to use Asyntai

Getting Started
Installation Knowledge Base How the AI Accesses Your Content Connect Your Website Test Your AI Manage Websites
Customization
Chat Button Designs Chat Button Icon Widget Colors AI Assistant Name Initial Message Widget Position Auto-Trigger Greeting Bubble Unread Badge Instruction Mode Ask Questions Use Emoji Allow Only Certain Languages Collect Emails Collect Phone Numbers Smart Lead Capture Localization Hide Branding Privacy Link Custom Notice Open Links in the Same Tab Transcript Download New Conversation Conversation History Tagline & Status Dot Speech to Text Chat Icon Company Logo Character Limit Temperature
AI Instructions Tips Switching From Another Chatbot Compare Plans
Features
Ask AI Bar AI Search Bar Website Crawl Knowledge Gaps Product Cards Dynamic Product Cards Dynamic Images User Context Custom Tools Link Parameters Live Monitoring Human Takeover Escalation AI Notifications Daily Report Real-Time Data Feed Real-Time Data Feed Max Team Members Single Sign-On Two-Factor Authentication Include Images Image Vision Translation Widget Localization AI Transparency Leads Smart Lead Capture Support Tickets Chat Categories Bookings Voice Agent Embeds Exclude Pages Blocked IPs Retention Policy Zero Retention Mode PII Redaction Output Classifier Access Tags Widget Version Pinning Audit Log Reply Suggestions Follow-up Messages Speech to Text Transcript Download Embedded Chat Iframe Embed
Analytics
Chat Analytics Chat Logs
Integrations
REST API Instagram Messenger WhatsApp Twilio Discord Zapier Email Mobile Apps
Other
Add to Home Screen Custom Open Button Ask AI Buttons Payment Failed?
Ask AI

Allow Only Certain Languages

Choose which languages your AI chatbot may reply in

Customize
Starter, Standard & Pro Plans

Overview

By default, the AI replies in the language of each visitor's message. With Allow Only Certain Languages you choose the languages the AI may use. This is useful when your shop or your support team works only in certain languages.

How It Works

  1. You pick the languages - for example Ukrainian, English and Polish
  2. A visitor writes - if their language is on your list, the AI replies in it
  3. Any other language - the AI replies in the first language on your list

Setting It Up

  1. Open the Customize page and find the Allow Only Certain Languages card in the AI Behavior section.
  2. Add the languages in the order you want. The first one is the default.
  3. Changes are saved automatically. To go back to automatic replies, remove all languages.

Good to Know

This setting decides the reply language, even when your knowledge base or your instructions are written in another language.