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Learn how to use Asyntai

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Chat Button Designs Chat Button Icon Widget Colors AI Assistant Name Initial Message Widget Position Auto-Trigger Greeting Bubble Unread Badge Instruction Mode Ask Questions Use Emoji Allow Only Certain Languages Collect Emails Collect Phone Numbers Smart Lead Capture Localization Hide Branding Privacy Link Custom Notice Open Links in the Same Tab Transcript Download New Conversation Conversation History Tagline & Status Dot Speech to Text Chat Icon Company Logo Character Limit Temperature
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Ask AI

Thelia Integration

Add an AI chatbot to your Thelia shop with a free module, and paste no code

Create Account

Overview

The Asyntai AI Chatbot module puts a chat bubble on every page of your Thelia shop. You connect it to Asyntai with one click in the back office, and the assistant answers your customers day and night: products, delivery, returns, opening hours, and more, in over 80 languages.

How It Works

The module adds one small script just before the end of every storefront page, and that script loads the chat widget. You edit no template, and the module works with the classic Thelia themes and with the new Thelia 3 themes such as Flexy.

When you connect, Asyntai reads the pages of your shop, so your product, delivery and returns pages become answers. You can add documents, questions and answers, and your own instructions in the Asyntai dashboard at any time.

Requirements

  • Thelia 2.5 or later, including Thelia 3
  • An Asyntai account. You can create one for free during the setup, and the Free plan is enough to try the chatbot.
  • Administrator access to your Thelia back office

Installation

Follow these steps to add Asyntai to your shop:

1

Download the Module

Download asyntai-thelia-ai-chatbot.zip. Keep the file zipped.

2

Install It in the Back Office

Open Modules. On Thelia 2.5, use Install or update a module. On Thelia 3, press Install a module. Choose the ZIP file and install it.

3

Activate the Module

Find Asyntai AI Chatbot in the module list and switch it on.

4

Connect Your Account

Open the module's Configure page and press Get started. A window opens: create a free Asyntai account, or sign in. The page then shows Connected.

5

Open Your Shop

The chat bubble is in the bottom corner of every page. Ask it a question to see the answer.

Tip: If your browser blocks the window in step 4, allow pop-ups for your back office, or use the open the connect window link under the button.

Changing the Answers

The module page has an Open Asyntai Panel button. In the Asyntai Dashboard you can change the chatbot's colours, its greeting and its instructions, add more knowledge, and read every conversation.

Languages

The module's back-office page is in English and French. The chatbot itself answers each visitor in their own language.

Removing It

To pause the chatbot, press Disconnect on the module page, or switch the module off in Modules. The chat bubble disappears at once. To remove the module completely, delete it from the module list.

Plans & Pricing

The module is free, and it works on every Asyntai plan, including the Free plan. Each plan includes a monthly number of messages, shared across your shop widget and all your integrations. Paid plans raise that number. View pricing.

Need Help?

If you have any questions or run into issues, contact us at [email protected].