Back to Dashboard

Documentation

Learn how to use Asyntai

Getting Started
Installation Knowledge Base How the AI Accesses Your Content Connect Your Website Test Your AI Manage Websites
Customization
Chat Button Designs Chat Button Icon Widget Colors Font AI Assistant Name Initial Message Widget Position Auto-Trigger Greeting Bubble Unread Badge Instruction Mode Ask Questions Use Emoji Allow Only Certain Languages Collect Emails Collect Phone Numbers Smart Lead Capture Localization Hide Branding Privacy Link Custom Notice Open Links in the Same Tab Transcript Download New Conversation Conversation History Tagline & Status Dot Speech to Text Chat Icon Company Logo Character Limit Temperature
AI Instructions Tips Switching From Another Chatbot Compare Plans
Features
Ask AI Bar AI Search Bar Website Crawl Knowledge Gaps Product Cards Dynamic Product Cards Dynamic Images User Context Custom Tools Link Parameters Proactive Messages Live Monitoring Human Takeover Escalation AI Notifications Browser Notifications Daily Report Real-Time Data Feed Real-Time Data Feed Max Team Members Single Sign-On Two-Factor Authentication Include Images Image Vision Translation Widget Localization AI Transparency Leads Smart Lead Capture Support Tickets Order Requests AI Email Replies Chat Categories Help Center Bookings Voice Agent Embeds Exclude Pages Blocked IPs Retention Policy Zero Retention Mode PII Redaction Output Classifier Access Tags Widget Version Pinning Audit Log Reply Suggestions Follow-up Messages Speech to Text Transcript Download Embedded Chat Iframe Embed
Analytics
Chat Analytics Chat Logs
Integrations
REST API Instagram Messenger WhatsApp Twilio Discord Zapier Email Mobile Apps
Other
Add to Home Screen Custom Open Button Ask AI Buttons Payment Failed?
Ask AI

EasyStore Integration

Add an AI assistant that knows your catalogue to your EasyStore store

Create Account

Overview

The Asyntai app puts an AI chat assistant on every page of your EasyStore online store. It answers your shoppers' questions about products, prices, stock, delivery, returns and your policies, day and night, in their own language. You edit no theme file and paste no code.

How It Works

When you install the app, EasyStore adds a small Asyntai script to your storefront, and that script loads the chat widget. Asyntai then reads your products with their prices, variants and stock, and it reads your store's pages too. The assistant answers from all of it, with your real product names and links.

What the Assistant Can Answer

  • Do you have this item in another size or colour
  • How much does it cost, and is it on sale right now
  • Is it in stock
  • How long does delivery take, and how do I return something
  • Which product is right for me

Requirements

  • An EasyStore store with the online store channel
  • An Asyntai account. You can create one during the install, and the Free plan is enough to start
  • Permission to install apps in the store

Installation

Follow these steps to add Asyntai to your store:

1

Install the App

Open the EasyStore App Store, find Asyntai AI Chatbot and press Install.

2

Approve the Access

EasyStore shows the permissions the app needs: reading your products, and adding its script to your storefront. Approve them.

3

Sign In to Asyntai

You land on an Asyntai page. Sign in, or create an account there. Your store address and your email are filled in for you.

4

Choose the Assistant

If you have more than one website in Asyntai, pick the one for this store. If you have only one, we use it.

5

Open Your Store

The chat bubble is already on your storefront. Ask it about one of your products to see it answer. A large catalogue takes a little longer to read in full.

Tip: Add your documents, questions and answers, and your instructions in the Asyntai Dashboard, so the assistant answers properly from the first visitor.

Keeping the Catalogue Up to Date

Asyntai reads your products again each time you open the app in your EasyStore admin, so new products, price changes and stock levels reach the assistant. Products you have not published, and variants you have switched off, are never offered to shoppers.

Changing the Assistant

The storefront script asks Asyntai which assistant to show. To point your store at a different Asyntai website, uninstall the app in your EasyStore admin, install it again, and choose the other website in step 4.

Removing It

Uninstall the app in your EasyStore admin. EasyStore removes the Asyntai script with it, and the chat bubble disappears from your store.

Plans & Pricing

The app is free, and it works on every Asyntai plan, including the Free plan. Each plan includes a monthly number of messages, shared across your store widget and all your integrations. View pricing.

Need Help?

If you have any questions or run into issues, contact us at [email protected].