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Dokumentasi

Pelajari cara menggunakan Asyntai

Slack Integration

An AI agent that answers questions inside your Slack workspace

Add to Slack

Ringkasan

Asyntai's Slack integration adds an AI assistant to your Slack workspace that answers questions on demand — ideal for internal/employee support, onboarding, and team knowledge. Direct-message the bot or mention it in a channel, and it replies instantly in 36 languages using your own content.

Catatan tentang AI: Asyntai's answers in Slack are generated by AI (a large language model). They may sometimes be inaccurate or incomplete and should be verified before you rely on them — especially for important decisions.

Cara Kerjanya

The integration uses Slack's OAuth and Events API. Once installed, Slack forwards messages that mention the bot (or direct messages sent to it) to Asyntai. The AI generates a contextual answer and posts it back in the same conversation — in a thread when the message was part of one.

Instalasi

Follow these steps to add Asyntai to your Slack workspace:

1

Mulai Koneksi

Visit the Slack connection page in your Asyntai dashboard:

https://asyntai.com/slack/auth/

Log in to your Asyntai account if prompted.

2

Authorize in Slack

You'll be redirected to Slack to authorize the app. Pick the workspace you want to add Asyntai to and click Allow. This grants the bot permission to read messages that mention it and to post replies.

3

Mulai bertanya

Selesai: botnya sudah aktif. Ada dua cara memakainya:

  • Direct message the Asyntai app from your Slack sidebar and ask anything.
  • Invite it to a channel (type /invite @Asyntai) and mention @Asyntai with your question.

Tip: Arahkan AI ke dokumentasi internal, tanya jawab, dan buku panduan Anda melalui dasbor Asyntai, agar ia menjawab pertanyaan yang khusus tentang tim dan proses kerja Anda.

Apa yang bisa dilakukan bot

  • Menjawab pertanyaan tim seketika, sepanjang hari, di pesan pribadi maupun di saluran
  • Menjawab dalam 36 bahasa, yang dikenali otomatis dari pesan
  • Menjaga konteks percakapan di setiap saluran dan setiap pesan pribadi
  • Memakai dokumen yang Anda unggah, tanya jawab, dan instruksi Anda untuk jawaban yang tepat
  • Reply in-thread to keep channels tidy

Contoh Kasus Penggunaan

  • Pengenalan karyawan baru: rekan baru bertanya kepada bot tentang aturan, alat, dan proses kerja
  • Internal IT / HR helpdesk: deflect repetitive questions ("how do I reset X", "how many vacation days")
  • Pencarian pengetahuan: jawaban langsung dari wiki dan dokumentasi Anda, tanpa mencari
  • Tim multibahasa: setiap orang bertanya dalam bahasanya sendiri dan menerima jawaban dalam bahasa yang sama

Paket dan harga

The Slack integration is available on all Asyntai plans, including Free. Each plan includes a monthly message allowance shared across all your channels and integrations — once you exceed it, the bot pauses until the next cycle or you upgrade. Lihat harga.

Menghapus aplikasi

Remove the Asyntai app from Slack via your workspace's Apps management (Settings & administration → Manage apps), or disconnect from your Asyntai dashboard. The bot stops responding immediately.

Butuh Bantuan?

If you have any questions or run into issues, contact us at [email protected].