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Documentation

Apprenez à utiliser Asyntai

Squarespace Integration

Let the assistant answer with the real products, prices and stock from your Squarespace store

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Aperçu

This integration has two parts. You connect your Squarespace store once, and the assistant reads your catalogue through the Squarespace API. You then paste one line of code into Code Injection, which puts the chat bubble on every page of your site.

Squarespace has no way for an app to add a script to your site by itself, so the paste step is yours. It takes about a minute, and the connect page checks your site afterwards to confirm it worked.

Ce que l'assistant sait répondre

  • Avez-vous ce t-shirt en taille M et en bleu
  • Combien coûte-t-il, et y a-t-il une remise en ce moment
  • Est-il en stock

Prices, options and stock come from your catalogue. Shipping and returns answers come from the rest of your website, which Asyntai reads separately.

Prérequis

  • Un compte Asyntai. La création est gratuite, et le forfait gratuit suffit pour tester le widget.
  • A Squarespace plan that includes Code Injection. Core, Plus and Advanced include it.
  • Owner or administrator permission on the Squarespace site

Installation

Follow these steps to add Asyntai to your site:

1

Démarrer la connexion

Open the Asyntai connect page for Squarespace. Squarespace shows you what the extension asks for.

2

Acceptez les autorisations

The extension asks to read your products and your stock levels. It never asks for your orders, your customers or your payment data.

3

Connectez-vous à Asyntai

You land on an Asyntai page. Sign in, or create an account there. Your site address is filled in for you.

4

Paste the Code

Copy the code from the connect page. In Squarespace, open Settings, then Website, then Code Injection. Paste it into the Header box and save.

5

Check Your Site

Press Check my site on the connect page. It opens your site and tells you whether the chat is live. Squarespace can take a minute to publish the change.

Astuce : Ajoutez vos documents, vos questions et réponses et vos instructions dans le tableau de bord Asyntai, pour que l'assistant réponde bien dès le premier visiteur.

Comment le catalogue reste à jour

We read your catalogue again every day, so new products, new prices and new stock levels reach the assistant on their own. You can also start a read yourself from the Asyntai dashboard at any time.

Ce que nous lisons, et ce que nous ne lisons pas

  • We read visible products: name, description, tags, options, price, sale price and stock
  • We skip hidden products, so shoppers are never offered something your site does not show
  • Nous ne lisons jamais vos commandes, vos clients ni vos données de paiement

Le retirer

Remove the extension in your Squarespace account, then delete the pasted code from Code Injection. The chat bubble disappears and we stop reading your catalogue. You can also disconnect the site from your Asyntai dashboard.

Confidentialité

The extension reads only what it needs to answer questions about your shop, and it writes nothing back to your site. Asyntai receives visitor data only when a shopper opens the chat and writes a message. Politique de confidentialité.

Formules et tarifs

L'application est gratuite et fonctionne avec toutes les offres Asyntai, y compris l'offre gratuite. Chaque offre comprend un nombre de messages par mois, partagé entre le widget de votre boutique et toutes vos intégrations. Les offres payantes augmentent ce nombre. Voir les tarifs.

Besoin d'aide ?

Si vous avez des questions ou rencontrez des problèmes, contactez-nous à [email protected].