Coda Integration
Send what your team writes in Coda to your Asyntai knowledge base, and ask your assistant from a formula
Обзор
Coda is a document tool where teams keep policies, product notes and answers to common questions. The Asyntai Pack sends that text to your knowledge base, so your chat assistant answers visitors from the same words your team already wrote. You can also ask your assistant a question inside a doc and get the answer in a cell.
Как это работает
You install the Asyntai Pack in a Coda doc and connect it with your Asyntai API key. The Pack then gives you two formulas and one table. Nothing is sent anywhere until you press a button or use a formula.
Требования
- A Coda account with a doc you can edit
- An Asyntai account on a paid plan, because the Pack uses the Asyntai API
- Your Asyntai API key, which the account owner creates in the dashboard
Установка
Follow these steps to connect Coda to Asyntai:
Скопируйте свой ключ API
Open the API page in your Asyntai dashboard and copy your key. Only the account owner can see it.
Install the Pack
In your Coda doc, open the Insert panel, choose Packs, search for Asyntai and add it.
Connect Your Account
Coda asks for your API key. Paste it once. Coda keeps it, and the Pack never shows it again.
Send Your First Page
Add a button to your doc and set its action to SendToKnowledgeBase, with a title and the text you want to send. Press it once and the text is in your knowledge base.
SendToKnowledgeBase(account, "Refund policy", thisRow.Answer)
Совет: Добавьте свои документы, вопросы и ответы и указания в панели Asyntai до публикации, чтобы помощник правильно ответил уже первому посетителю.
What You Get
- SendToKnowledgeBase sends a title and text from your doc to your knowledge base. It works on a button, so a whole table can be sent row by row.
- Ask sends a question to your assistant and returns the answer as text, so you can check what a visitor would be told.
- The KnowledgeBase table lists everything your assistant already knows, so you can see it inside Coda.
Keeping It Up to Date
Coda does not send changes on its own. When your team edits an answer, press the button again to send the new text. The old entry stays, so delete it in your Asyntai dashboard if you no longer want it.
Как его удалить
Remove the Pack from your Coda doc, or disconnect your account in the Pack settings. Content you already sent stays in your knowledge base until you delete it in Asyntai.
Конфиденциальность
The Pack reads nothing on its own. It sends only the text you pass to a formula, and only when you run that formula. Asyntai never receives your whole doc. Политика конфиденциальности.
Тарифы и цены
The Pack is free. It uses the Asyntai API, which needs a paid plan, so the Free plan cannot use this integration. Each plan includes a monthly number of messages, shared across your website widget and all your integrations. Посмотреть цены.
Нужна помощь?
Если у вас есть вопросы или возникли проблемы, свяжитесь с нами по адресу [email protected].