KKnack × Asyntai50 free messages

AI Chatbot for KnackYour Knack app, with a friendly guide inside.

How do I sign up for a shift? What should I wear in the warehouse? Can I bring my teenager? Volunteers ask these questions in your Knack portal all week. The assistant answers from your volunteer handbook.

Create my assistant Knack setup
Free plan Knack JavaScript field Answers from your handbook
volunteer.eastsidefoodbank.example/shifts
Eastside Food Bank Volunteers
Saturday sorting shift
9 am to 12 pm
Warehouse12 spots leftAges 14+
Sign up
Eastside Food Bank VolunteersOnline
Hi! Thanks for volunteering. How can I help?
Powered by Asyntai
1JavaScript setting
Everypage in the app
Eveningvolunteer questions answered
50free messages to test
Users ask

What people ask inside a Knack portal

Portals handle records and forms, but people still need to know how things work. The assistant answers from your handbook, rules and help pages.

How do I sign up for a shift?What should I wear?Can teenagers volunteer?How do I log my hours?How do I cancel a shift?Can my company bring a group?
Where do I park?Do I need to sign a waiver?Can I get a service letter?Can I help with deliveries?What about food allergies?Who do I contact on the day?
Features

Built for apps on Knack

Nonprofits, schools and operations teams that run portals and database apps on Knack.

Learns your guides and rules

Help pages, rules and FAQs, plus handbooks and forms you upload as PDFs.

Shift sign-up guideGuide
Warehouse safetyRules
Volunteer handbook.pdfLearned

JavaScript field

Settings, API and Code.

1loader

Volunteers in any language

A volunteer writing in Spanish or Somali gets the answer in that language.

ENESSOARVIFR

Group requests saved

Companies and schools asking about group volunteering leave their details.

RT
Rosa T.Office team of 15
New

Used on the go

Volunteers check shifts on their phone, and the chat fits small screens.

See what confuses users

Topic stats show which processes need clearer guides.

Shifts30%
Age rules24%
Hours18%

Friendly and accurate

It answers from your own rules and sends unusual cases to your coordinator.

Can I come with my dog?Our rules say no pets in the warehouse. Our coordinator can tell you about outdoor events where dogs are welcome.
Example

A company group, organised in chat

An office manager wants to bring a team. The assistant explains group rules and saves the request.

  • Explains group rules

    Group sizes and requirements come from your handbook.

  • Points to the right page

    Users learn where to sign up in your Knack app.

  • Saves the request

    Group size, date and email go to your coordinator.

Portal colour
Setup

Adding it to a Knack app

Knack has a custom JavaScript field for the whole app. It takes plain JavaScript, so you paste a short loader instead of a script tag.

Get your widget ID

Create an Asyntai account, add your app address and copy your widget ID from the snippet.

Open API and Code

In the Knack Builder, go to Settings and open API & Code, then the JavaScript tab.

Paste the loader

Paste the loader shown here and replace YOUR_ID with your widget ID. In Next-Gen apps, turn on the custom JavaScript toggle.

Save and check

Save the code, then open your live app to see the chat.

The loader sets your widget ID in window.ASYNTAI_WIDGET_ID and adds the Asyntai script to the page. The widget reads the ID from there.

Settings API & Code JavaScript
JavaScript
window.ASYNTAI_WIDGET_ID = 'YOUR_ID'; var s = document.createElement('script'); s.src = 'https://asyntai.com/static/js/chat-widget.js'; s.async = true; document.body.appendChild(s);
Save
Benefits

Why Knack builders add it

Start with 50 free messages. Upgrade as your app grows.

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01

Fewer emails to coordinators

People find out how things work in the app itself, without writing to staff.

02

More people complete tasks

When users understand the next step, more of them finish sign-ups and forms.

03

Guides that improve

Chat topics show which parts of the app need clearer instructions.

FAQ

Knack questions

JavaScript, the loader, private apps and costs.

Where do I add the code in Knack?

In the Builder, go to Settings, open API & Code and the JavaScript tab. Paste the loader, replace YOUR_ID and save.

Why a loader instead of the normal snippet?

The Knack JavaScript field accepts plain JavaScript, not HTML tags. The loader adds the Asyntai script for you.

Where do I find my widget ID?

In your Asyntai dashboard, open the install snippet. The ID is the value of data-asyntai-id.

We use Next-Gen Knack.

Turn on the custom JavaScript toggle in the JavaScript settings, then paste the loader.

Our app needs a login.

Upload your handbook, guides and FAQs as documents, so the assistant can answer logged-in users.

Can it read our Knack records?

It answers from the guides and documents you give it. Your records stay in Knack.

Will it change our app design?

The chat is a small floating button. Your views, menus and pages stay as they are.

Can volunteers ask in other languages?

Yes. Each person gets the answer in the language they write in.

What does it cost?

Use the Free plan for one website with free messages. Paid plans add a larger message allowance.

Guide

An AI assistant for Knack apps and portals

Why Knack apps add an assistant

Knack is a no-code platform for building online databases, portals and business apps. Nonprofits and teams use it for volunteer portals, inventories and client records.

The app handles the data, but users still need to know how things work. An assistant answers those questions right inside the app.

Answering questions from your handbook

Rules, procedures and FAQs often live in a handbook that few people read in full. Users ask the same things again and again.

Upload the handbook, and the assistant answers from it in plain words, at any hour.

Helping coordinators and staff

Coordinators spend hours each week on emails about sign-ups, rules and schedules. That time could go to the mission.

The assistant handles routine questions and saves special requests, such as group visits, with the details staff need.

Setup with the JavaScript field

Knack has a custom JavaScript field under Settings, API & Code. Because it takes plain JavaScript, you paste a short loader instead of a script tag.

The loader sets your widget ID and adds the Asyntai script, so the chat appears across the whole app.

Learning from user questions

Every conversation is saved. Frequent questions show which steps in your app are unclear.

Use them to update your guides, rename buttons or add help text to forms.

Give your Knack app a helpful guide

Paste a short loader into the JavaScript field and start answering users today. The first 50 messages are free.

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