An AI assistant for Website Toolbox forums
Why forums add an assistant
Website Toolbox hosts community forums for clubs, associations and brands. Forums thrive when newcomers feel welcome and know where to go.
New members often ask simple questions before they post. An assistant answers them right away, using your rules, guides and board descriptions.
Helping newcomers find their way
Large forums have many boards, and new members are often unsure where a question belongs. Wrong posts create work for moderators.
The assistant points each person to the right board and the relevant pinned guide, so their first post lands in the right place.
Supporting volunteer moderators
Many communities rely on volunteers. Answering the same membership and posting questions takes their time and energy.
The assistant handles routine questions around the clock, so moderators can focus on discussions and real issues.
Setup through Custom Code
Website Toolbox lets you add HTML and JavaScript in its Custom Code area, which appears on every forum page.
The snippet goes into the header code box once, and the chat shows for both guests and members.
Learning what your community needs
Every conversation is saved, showing which questions come up most and which guides are missing.
Use this to write new pinned posts, clarify rules or create a board for a topic people keep asking about.