An AI assistant for Wiki.js sites
Why Wiki.js sites add an assistant
Wiki.js is a modern, open source wiki used by hardware makers, open source projects and teams to publish documentation. Product wikis often hold hundreds of troubleshooting pages.
Users arrive with a symptom, not a page title. An assistant connects their description to the right guide and gives the steps.
Turning symptoms into fixes
A user might say the corners lift up, while your page is called Warping. That mismatch is why good guides go unread.
The assistant understands the description, finds the matching page and gives the fix in a few clear steps.
Escalating what docs cannot fix
Some problems are hardware faults or safety issues. They need a person, not a guide.
You can instruct the assistant to give safety steps first and pass the case to support with the details already collected.
Setup through code injection
Wiki.js has Head and Body HTML Injection fields in its Theme settings. The snippet goes into the body field once.
Injected code is kept out of the editor and admin area, so editing stays safe and the chat appears for readers.
Improving the wiki
Every chat is saved. Frequent problems point to pages that need clearer steps, photos or a new section.
Use the topics to plan documentation work and to give feedback to your product team.