WWild Apricot × Asyntai50 free messages

AI Chatbot for Wild ApricotMembership and event questions, handled for you.

Fees, renewals, upcoming events, how to volunteer: members and newcomers ask, and your Wild Apricot site answers from the pages you already publish. It goes in through Global JavaScript, with asyntai.com added to your whitelist.

Free to start For clubs and non-profits Every page covered
riversiderowing.org/learn-to-row
Riverside Rowing Club
Learn to Row course
$180 · 6 sessions
BeginnersSaturdaysKit included
Join the club
Riverside Rowing ClubOnline
Welcome aboard! Thinking of joining?
Powered by Asyntai
2settings in Wild Apricot: whitelist and Global JavaScript
1assistant for members and newcomers
Dayand night, weekends and holidays
50messages free to try it out
Members ask

The questions every committee knows by heart

Renewals, events, rates and volunteering come up week after week. The assistant answers them from your Wild Apricot pages, so nobody has to type the same reply again.

Which membership level suits me?How do I renew online?What events are coming up?How can I volunteer?Is my donation tax-deductible?Is there a student rate?
I forgot my member loginCan I bring a guest?Where is my receipt?When does the clubhouse open?Do you run junior sessions?How do I join the newsletter?
Capabilities

Made for membership organisations

Clubs, associations, alumni groups and charities running on Wild Apricot.

Knows your levels and events

Membership levels, fees, event pages and contact details, plus handbooks or bylaws you upload.

Adult membership$320 / year
Spring regatta, May 18$25 entry
Member handbook.pdfLearned

Whitelist, then paste

Allow asyntai.com, add the snippet to Global JavaScript.

2settings

Every member understood

Questions in French or Spanish are answered in French or Spanish.

ENFRESZHDEPT

Captures prospective members

Curious visitors leave an email for the membership secretary to follow up.

AK
Aisha K.Interested in the April course
New

Phones at the boathouse

Members check details on the go, and the chat is easy to use on a small screen.

Know what members care about

Topics from the chats show which pages and events need attention.

Membership fees36%
Events28%
Renewals16%

Speaks for your organisation

It stays on your club's topics, in the friendly tone you choose, and gently redirects anything else.

Who will win the election?I can only help with Riverside Rowing Club membership and events. Would you like to see our next course?
Example

A member renews without emailing anyone

On a club's Wild Apricot site, a member asks about renewal and the student rate. The answer comes from the club's own membership page.

  • Right level, right price

    It explains each membership level using the fees you publish.

  • Step by step

    It walks members through renewal in the order your site describes.

  • Nothing gets lost

    Every conversation is saved for the committee to review.

Club colours
Installation

Setting it up in Wild Apricot

Wild Apricot only runs scripts from domains you approve. Approve asyntai.com once, then add the snippet as Global JavaScript.

Set up the assistant

Create an Asyntai account, enter your Wild Apricot website address and copy your snippet. The assistant begins reading your public pages.

Allow the domain

In Wild Apricot go to Website, Settings, Website security, JavaScript whitelist, enter asyntai.com and add it.

Open Global JavaScript

Still under Website and Settings, choose Global JavaScript and paste the snippet.

Save and preview

Click Save, then check your site in Public view. The chat button appears on every page.

You need an administrator with full access and a paid Wild Apricot account, because trial accounts cannot add domains to the whitelist. Menu names may change as Wild Apricot updates its admin area.

Website Settings Global JavaScript
Global JavaScript
asyntai.com
<script src="https://asyntai.com/static/js/chat-widget.js" data-asyntai-id="YOUR_ID" async></script>
Save
Why it helps

Good for members, easier for volunteers

Start with 50 free messages. Organisations with busy websites can move to a paid plan later.

01

Volunteers get their evenings back

Most clubs and associations are run by people with day jobs. When the same membership and event questions are answered automatically, the committee's inbox stops being a second job.

02

Newcomers join with confidence

Someone curious about your organisation can learn about levels, fees and first steps in a friendly chat, which makes clicking Join far less daunting.

03

Members find answers at midnight

Renewal deadlines, event details and contact points are explained whenever members happen to look, not only when an office volunteer is around.

FAQ

Wild Apricot questions

Whitelist, Global JavaScript, member-only pages, renewals and cost.

Where does the code go in Wild Apricot?

Wild Apricot has a Global JavaScript setting for code that should load on every page. From the admin view go to Website, then Settings, then Global JavaScript, paste the snippet and click Save.

Why do I also need the JavaScript whitelist?

Wild Apricot protects your site with a security policy that blocks scripts from domains you have not approved. Add asyntai.com under Website, Settings, Website security, JavaScript whitelist, and the chat is allowed to load.

Can I install it on a Wild Apricot trial account?

According to Wild Apricot, trial accounts cannot add domains to the JavaScript whitelist, so the chat will not load until your account is on a paid plan. You can still create your Asyntai account and prepare the assistant in advance.

Who can make this change in Wild Apricot?

Editing site-wide code is limited to administrators with full access. If you volunteer as a content editor, ask your club's main administrator to add the snippet and the whitelist entry.

Does it answer questions on member-only pages?

The assistant learns from the public pages it can visit, so it explains what anyone can read: membership levels, fees, event listings and how to join. For information behind a login, upload a document to Asyntai or write an instruction, and it can use that too.

Can it help members renew?

It can explain your renewal process, the fees for each level and where to click, using your own pages. The renewal itself still happens in Wild Apricot's member profile, exactly as before.

Will it work with our event calendar?

It reads your public event pages, so it can tell visitors what is coming up, what an event costs and how to register. When you publish new events, start a fresh crawl from the Asyntai dashboard so it learns them.

We have members who speak other languages. Can it help them?

Yes. It replies in the language each person writes in, so a French or Spanish speaker gets an answer in their own language from your English pages.

We are a small non-profit. What does it cost?

You can begin on the Free plan, which covers 1 website and a starter allowance of messages. Larger plans add more messages and websites if your organisation grows or runs several sites.

Guide

An AI assistant for Wild Apricot organisations

Why membership organisations use an AI assistant

Wild Apricot is used by clubs, professional associations, alumni groups and non-profits to run memberships, events and payments. Their websites tend to attract two audiences at once: existing members looking for practical details, and newcomers trying to understand whether they belong.

Both groups ask questions that a website rarely answers in one place. An assistant brings that information together in a conversation, using the pages your organisation has already published, and it stays available long after the volunteers have logged off.

Membership levels, explained simply

Many organisations offer several levels, from student to family to corporate, each with different fees, rights and renewal dates. A comparison table helps, but visitors still ask which level fits their situation.

The assistant asks a quick question or two and points them to the right level with the price you publish. It never invents a discount, because it only repeats what your pages and instructions say.

Events, registrations and reminders

Events bring a burst of questions: where to park, whether non-members can attend, what the fee covers and what happens if it rains. Answering each one by email takes time just when organisers are busiest.

Put the details on the event page and the assistant repeats them to everyone who asks. Add a short instruction for last-minute changes, such as a new venue, and the answers update straight away.

Supporting volunteers and committees

Committees change every year, and knowledge often leaves with the people who held it. New volunteers spend their first months answering questions they do not yet know the answers to.

Because the assistant draws on your website and documents, it gives consistent answers no matter who is on the committee. The saved conversations also show new volunteers what members ask about most.

What member questions reveal

Every conversation is stored in your Asyntai dashboard. Patterns appear quickly: confusion about renewal dates, interest in a programme you only mention briefly, or demand for an event you have not run for a while.

Those insights help you write clearer pages, plan events members actually want and improve your newsletter. The assistant becomes a quiet listening post for your whole community.

Give your members an answer any time they ask

Whitelist one domain, paste one snippet, and your Wild Apricot site starts helping members tonight. The first 50 messages are free.

No card required for the free plan.