The Best Smartsupp Alternative
Smartsupp pairs live chat with visitor recordings and a rule-based shopping assistant, and plenty of European stores get real value from that combination. Asyntai takes the other route: it reads your catalogue, delivery terms and returns policy, then writes the answer itself in whatever language the shopper types.
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Answers From Your Catalogue, Not From Rules
No Decision Tree to Draw First
A rule-based assistant starts working once somebody maps the branches, and it keeps working for as long as the range behind it stays still. Asyntai crawls your domain, indexes every product page, size guide and delivery page it finds, and starts answering the same afternoon. Nothing to diagram, no keyword lists, no fallback branch to write.
The Long-Tail Question Nobody Scripted
Scripted flows cover the questions you thought of: opening hours, delivery times, where is my order. The ones that cost sales are narrower than that — whether a lid fits the older pan, whether a dye lot still matches, what happens to a return posted from Belgium. Asyntai finds those in your own pages and answers them in full.
The Questions in Words, Not Only the Clicks
Session recordings are genuinely good at showing where a visitor hesitated. Asyntai comes at the same problem from the other side: chat logs and analytics from the Starter plan give you the questions themselves, in the shopper’s own wording, and the page they were standing on when they asked.
One Bot for Every Market You Ship To
A scripted flow has to be rebuilt branch by branch in each language you trade in. Asyntai replies in whatever language the visitor writes, and the widget interface localises into 32 languages, so opening another European market becomes a shipping decision rather than a chatbot project.
Edit the Page, Not the Flow
Change a supplier, shorten a returns window, retire a colourway — Asyntai picks it up from the page on the next crawl. There is no flow to reopen, no branch still pointing at something you stopped stocking, and no seasonal keyword list to prune.
Our Integrations
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TYPO3
MODX
Kirby
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Umbraco
Odoo
Dolibarr
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Strapi
DatoCMS
Sylius
WordPress
Joomla
OpenCart
Shopify
Adobe Magento
Drupal
October CMS
Moodle
Grav
ProcessWire
ConcreteCMS
Statamic
TYPO3
MODX
Kirby
Craft CMS
Medusa
Umbraco
Odoo
Dolibarr
Bagisto
Strapi
DatoCMS
Sylius
Works on All Websites. All CMS. Everywhere.
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Increase conversion rates
AI Assistant
Online
See Asyntai in Action
See an AI chatbot that answers shoppers from your catalogue instead of a scripted flow
Simple, Transparent Pricing
One flat price for the account, so putting our second store on the same plan was not a pricing conversation.
- 100 messages per month Maximum number of messages the AI can send
- Up to 1 website Maximum number of websites under one account
- Up to 100 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
- 1 seat Number of team members who can access the dashboard
- 2,500 messages per month Maximum number of messages the AI can send
- Up to 2 websites Maximum number of websites under one account
- Up to 500 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- 2 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
- 15,000 messages per month Maximum number of messages the AI can send
- Up to 3 websites Maximum number of websites under one account
- Up to 1,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
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Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
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Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
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User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 3 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
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Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
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Live monitoring
Watch all chat conversations in real-time as they happen on your website
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Human takeover
Take control of any conversation and chat directly with visitors when needed
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AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
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Escalation
Get notified when visitors request to speak with a human and join the chat directly
- 50,000 messages per month Maximum number of messages the AI can send
- Up to 20 websites Maximum number of websites under one account
- Up to 5,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
-
Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
-
Remove branding
Remove "Powered by Asyntai" from your chatbot
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Review chat logs
Access and review all conversations from your chatbot
-
Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
-
Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
-
Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
-
User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 10 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
-
Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
-
Live monitoring
Watch all chat conversations in real-time as they happen on your website
-
Human takeover
Take control of any conversation and chat directly with visitors when needed
-
AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
-
Escalation
Get notified when visitors request to speak with a human and join the chat directly
24/7
Answering From Your Pages
32
Widget Languages Ready
3s
Typical Reply Time
What Rules Cannot Cover
An AI that composes each answer from your live catalogue, in the shopper’s language, with no flow to maintain
Composed, Not Scripted
Every reply is written from what your site says at that moment. The questions nobody anticipated — a compatibility check, a care instruction, an exception buried in the returns policy — get a real answer instead of a fallback message.
Sells in the Shopper’s Language
The AI answers in whatever language the visitor writes, and the widget itself is localised into 32 languages. One account covers every market you ship to, with no translated script standing behind each one.
Your Catalogue Is the Knowledge Base
Point the crawler at your domain and it takes in product pages, size guides, delivery terms and policies on its own, with a page allowance that runs from 100 on the free plan up to 5,000 on Pro. Edit a page and the next answer follows it.
What Changes When Answers Come From Your Catalogue
Fewer scripted dead ends, every market served in its own language, and nothing to rebuild when the range changes
One Widget, Not a Flow Builder
Live chat, visitor recordings and a rule builder make a real toolkit if you have somebody to run them. Asyntai is the answering part on its own: one snippet, one settings screen, and instructions in plain language telling the AI what it may and may not say.
Turns Pre-Sales Chats Into Contacts
When a shopper is about to leave mid-conversation, the AI asks for an email or phone number in context, so a sizing question becomes a lead instead of a bounce. Included from the Starter plan, with no pre-chat form standing in the way.
Grounded in What You Publish
The AI answers from your own pages and says plainly when something is not there rather than guessing. Nothing is invented, and nothing is left behind from a flow that described last season’s range.
Script Runs Out, Shopper Waits
Typical conversion when the flow has no branch for the question
Answered From Your Catalogue
Conversion when the shopper gets the specific answer straight away
* Based on industry studies showing instant chat replies can lift conversion by 20-40% compared with queued or delayed replies
Switching Over Takes One Afternoon
No flows to port, no recordings to migrate, no onboarding call — three steps
Bring Any Text You Have Written
Whatever you have already written for shoppers — canned replies, FAQ answers, a size guide sitting in a PDF — drop it into Asyntai as text, files or URLs. Anything you skip, the crawler usually finds on the site anyway.
Let the Crawler Read the Catalogue
Point Asyntai at your domain and it indexes product pages, delivery terms and policies by itself. There are no branches to map, no keywords to list and no fallback message to compose.
Swap the Snippet
Replace your old chat snippet with the Asyntai one. Shoppers start getting answers drawn from your own pages, in their own language, on every page of the site.