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The Best Re:amaze Alternative

Re:amaze pulls email, chat, social and SMS into one helpdesk so an ecommerce team can work every message from a single queue. Asyntai goes after the queue itself: it answers on the page where the question came up, from the content you already publish, so the routine ones never become messages at all.

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Shrink the Inbox Instead of Organising It

Answers before it becomes a message

A Question Answered on the Page Never Picks a Channel

Consolidating email, chat, social and SMS is genuinely worth doing once a message exists — one queue beats four tabs, and Re:amaze is built for exactly that. Asyntai sits one step earlier. Most people who email a shop or send it a DM went looking on the site first and did not find the answer. When the widget answers there, the question is finished before it has to choose a channel.

Knows what your pages say

The One Report That Goes Down Instead of Up

Helpdesk reporting measures how well volume was handled: first response time, resolution time, messages per channel. Asyntai reports on something else — which questions visitors asked and which page they were standing on when they asked. Full chat logs and analytics come with the Starter plan. Add the paragraph your site is missing and that question stops arriving in every channel at once.

See the questions in their words

The Answer Arrives Where the Doubt Started

A hosted help site only works for the people who decide to go and search it. Doubt usually turns up halfway down a product page: a measurement, the delivery cut-off, whether it fits the thing they already own. Asyntai answers right there in the widget, drawing on the same page content, so nobody has to leave what they were reading to find out.

Reduce your support workload

Two Multipliers, and Neither One Answers a Question

Licensing per staff member ties the cost of answering to how many people you put on the queue, and every channel you connect adds more to work through. Asyntai is one flat monthly price per account with a stated message allowance — 800 messages on Starter, 15,000 on Standard, 50,000 on Pro — so a seasonal helper, evening cover or another site inside your plan leaves the invoice where it was.

Set the colours and the tone

You Keep an Inbox. It Just Gets Smaller.

This is not deflection with nothing behind it. From the Standard plan you can watch conversations live, take one over and type to the visitor yourself, and get an email the moment somebody asks for a person. The AI absorbs the repeat questions; what still reaches your mailbox is the order that went wrong and the enquiry worth your attention.

Works on All Websites. All CMS. Everywhere.

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AI Assistant

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See Asyntai in Action

See an AI chatbot that answers on the page, so fewer questions ever reach a channel

Tip: Click the fullscreen icon to view in full view.
Our inbox was beautifully organised and still enormous. What actually changed was how much arrived in it.
A good half of our Instagram messages were sizing questions. Those get answered on the product page now, so they never become messages.
We were paying per person to sort volume we could have prevented. One flat price, and a much shorter queue at the end of it.
The chat log told us which four paragraphs our site was missing. Adding them took the same question out of every channel.
A unified queue is the right tool once a message exists. Most of ours turned out not to need to exist.
Peak week used to mean borrowing a pair of hands from the warehouse. This year it mostly meant more AI answers.
Our inbox was beautifully organised and still enormous. What actually changed was how much arrived in it.
A good half of our Instagram messages were sizing questions. Those get answered on the product page now, so they never become messages.
We were paying per person to sort volume we could have prevented. One flat price, and a much shorter queue at the end of it.
The chat log told us which four paragraphs our site was missing. Adding them took the same question out of every channel.
A unified queue is the right tool once a message exists. Most of ours turned out not to need to exist.
Peak week used to mean borrowing a pair of hands from the warehouse. This year it mostly meant more AI answers.

24/7

Questions Settled on the Page

One Price

However Many People Answer

Seconds

Answer Time

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Aimed at the Volume, Not the Workflow

One AI answering on your own site, priced per account, so less arrives in any channel at all

The Question Ends on the Page

The AI replies while the visitor is still reading, so a routine question finishes where it started. Nothing to receive, tag, assign, reply to or close — on any channel.

Priced Per Account, Not Per Staff Member

A helpdesk licensed per staff member makes answering customers cost whatever your rota costs. Asyntai charges one flat monthly price for the account against a message allowance, so who is working which hours has nothing to do with the bill.

One Answer, Not One Per Channel

Saved replies multiply quietly: a long version for email, a short one for chat, another for social. Asyntai composes each reply from the live page instead, so the delivery answer is whatever your delivery page currently says, and correcting the page corrects every answer after it.

What Changes When the Volume Falls

A shorter queue rather than a better-sorted one, a price that ignores your rota, and visitors answered where the question came up

One Widget, Not Another Channel to Watch

Connecting a channel gives customers one more way to reach you and gives you one more thing to keep an eye on. Asyntai is not a channel. It is an answer on the page you already have, added with a single line of JavaScript, with no account to authorise and no app to stay signed into.

Nothing new to monitor

It Says So When Your Site Does Not

The AI answers from what you publish and tells the visitor it does not have that detail rather than inventing one. That is also how the gaps in your own content surface: you read them back in the log and go and fix the page.

No saved replies to keep

Message Sent, Then Waiting

2.5%

Typical conversion when the question turns into a message

Answered on the Product Page

3.5%+

Conversion when the answer appears without leaving the page

* Based on industry studies showing instant chat replies can lift conversion by 20-40% compared with queued email or social replies

Getting the Volume Down Starts This Afternoon

No mailboxes to reconnect, nobody to license, no onboarding call — three steps

1

Reuse the Replies You Already Send

Take the answers your team types most often — the delivery cut-off, the sizing rule, the returns window — and drop them into Asyntai as text, PDFs or URLs. Most of it the crawler finds on your site anyway.

2

Let It Read the Site the Questions Are About

Give Asyntai your address and it works through your product pages, delivery terms and policies on its own, up to your plan’s page limit. Nothing to model, no channels to authorise, no help site to write first.

3

Add One Line of JavaScript

Paste the snippet into your site and the AI starts answering on every page straight away. Your mailboxes and social accounts stay exactly where they are. There is simply less arriving in them.

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