The Best Re:amaze Alternative
Re:amaze pulls email, chat, social and SMS into one helpdesk so an ecommerce team can work every message from a single queue. Asyntai goes after the queue itself: it answers on the page where the question came up, from the content you already publish, so the routine ones never become messages at all.
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Shrink the Inbox Instead of Organising It
A Question Answered on the Page Never Picks a Channel
Consolidating email, chat, social and SMS is genuinely worth doing once a message exists — one queue beats four tabs, and Re:amaze is built for exactly that. Asyntai sits one step earlier. Most people who email a shop or send it a DM went looking on the site first and did not find the answer. When the widget answers there, the question is finished before it has to choose a channel.
The One Report That Goes Down Instead of Up
Helpdesk reporting measures how well volume was handled: first response time, resolution time, messages per channel. Asyntai reports on something else — which questions visitors asked and which page they were standing on when they asked. Full chat logs and analytics come with the Starter plan. Add the paragraph your site is missing and that question stops arriving in every channel at once.
The Answer Arrives Where the Doubt Started
A hosted help site only works for the people who decide to go and search it. Doubt usually turns up halfway down a product page: a measurement, the delivery cut-off, whether it fits the thing they already own. Asyntai answers right there in the widget, drawing on the same page content, so nobody has to leave what they were reading to find out.
Two Multipliers, and Neither One Answers a Question
Licensing per staff member ties the cost of answering to how many people you put on the queue, and every channel you connect adds more to work through. Asyntai is one flat monthly price per account with a stated message allowance — 2,500 messages on Starter, 15,000 on Standard, 50,000 on Pro — so a seasonal helper, evening cover or another site inside your plan leaves the invoice where it was.
You Keep an Inbox. It Just Gets Smaller.
This is not deflection with nothing behind it. From the Standard plan you can watch conversations live, take one over and type to the visitor yourself, and get an email the moment somebody asks for a person. The AI absorbs the repeat questions; what still reaches your mailbox is the order that went wrong and the enquiry worth your attention.
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Sylius
WordPress
Joomla
OpenCart
Shopify
Adobe Magento
Drupal
October CMS
Moodle
Grav
ProcessWire
ConcreteCMS
Statamic
TYPO3
MODX
Kirby
Craft CMS
Medusa
Umbraco
Odoo
Dolibarr
Bagisto
Strapi
DatoCMS
Sylius
Works on All Websites. All CMS. Everywhere.
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Increase conversion rates
AI Assistant
Online
See Asyntai in Action
See an AI chatbot that answers on the page, so fewer questions ever reach a channel
Simple, Transparent Pricing
We still get email. It is now the mail that genuinely needed a human being to read it.
- 100 messages per month Maximum number of messages the AI can send
- Up to 1 website Maximum number of websites under one account
- Up to 100 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
- 1 seat Number of team members who can access the dashboard
- 2,500 messages per month Maximum number of messages the AI can send
- Up to 2 websites Maximum number of websites under one account
- Up to 500 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- 2 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
- 15,000 messages per month Maximum number of messages the AI can send
- Up to 3 websites Maximum number of websites under one account
- Up to 1,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
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Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
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Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
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User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 3 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
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Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
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Live monitoring
Watch all chat conversations in real-time as they happen on your website
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Human takeover
Take control of any conversation and chat directly with visitors when needed
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AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
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Escalation
Get notified when visitors request to speak with a human and join the chat directly
- 50,000 messages per month Maximum number of messages the AI can send
- Up to 20 websites Maximum number of websites under one account
- Up to 5,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
-
Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
-
Remove branding
Remove "Powered by Asyntai" from your chatbot
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Review chat logs
Access and review all conversations from your chatbot
-
Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
-
Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
-
Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
-
User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 10 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
-
Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
-
Live monitoring
Watch all chat conversations in real-time as they happen on your website
-
Human takeover
Take control of any conversation and chat directly with visitors when needed
-
AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
-
Escalation
Get notified when visitors request to speak with a human and join the chat directly
24/7
Questions Settled on the Page
One Price
However Many People Answer
3s
Answer, Not an Auto-Reply
Aimed at the Volume, Not the Workflow
One AI answering on your own site, priced per account, so less arrives in any channel at all
The Question Ends on the Page
The AI replies while the visitor is still reading, so a routine question finishes where it started. Nothing to receive, tag, assign, reply to or close — on any channel.
Priced Per Account, Not Per Staff Member
A helpdesk licensed per staff member makes answering customers cost whatever your rota costs. Asyntai charges one flat monthly price for the account against a message allowance, so who is working which hours has nothing to do with the bill.
One Answer, Not One Per Channel
Saved replies multiply quietly: a long version for email, a short one for chat, another for social. Asyntai composes each reply from the live page instead, so the delivery answer is whatever your delivery page currently says, and correcting the page corrects every answer after it.
What Changes When the Volume Falls
A shorter queue rather than a better-sorted one, a price that ignores your rota, and visitors answered where the question came up
One Widget, Not Another Channel to Watch
Connecting a channel gives customers one more way to reach you and gives you one more thing to keep an eye on. Asyntai is not a channel. It is an answer on the page you already have, added with a single line of JavaScript, with no account to authorise and no app to stay signed into.
Keeps the Enquiry You Would Never Have Seen
A visitor who cannot find an answer usually leaves without writing to anybody at all. When the conversation is about to end, the AI asks for an email or phone number in context, so a silent exit becomes a contact in your dashboard. Included from the Starter plan.
It Says So When Your Site Does Not
The AI answers from what you publish and tells the visitor it does not have that detail rather than inventing one. That is also how the gaps in your own content surface: you read them back in the log and go and fix the page.
Message Sent, Then Waiting
Typical conversion when the question turns into a message
Answered on the Product Page
Conversion when the answer appears without leaving the page
* Based on industry studies showing instant chat replies can lift conversion by 20-40% compared with queued email or social replies
Getting the Volume Down Starts This Afternoon
No mailboxes to reconnect, nobody to license, no onboarding call — three steps
Reuse the Replies You Already Send
Take the answers your team types most often — the delivery cut-off, the sizing rule, the returns window — and drop them into Asyntai as text, PDFs or URLs. Most of it the crawler finds on your site anyway.
Let It Read the Site the Questions Are About
Give Asyntai your address and it works through your product pages, delivery terms and policies on its own, up to your plan’s page limit. Nothing to model, no channels to authorise, no help site to write first.
Add One Line of JavaScript
Paste the snippet into your site and the AI starts answering on every page straight away. Your mailboxes and social accounts stay exactly where they are. There is simply less arriving in them.