The Best LiveAgent Alternative
LiveAgent brings email, calls, social messages and chat together into one console your agents work from, licensed per agent. Asyntai works the other end of the same problem: an AI chatbot on your site that answers from your own pages, so the routine questions are resolved before anybody has to file them.
Try it on your own website for free
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Fewer Questions, Not a Faster Queue
Nobody Has to Be Logged In
A help desk assumes somebody is watching it: agents signed in, notifications on, calls picked up. That is exactly right for work that has to reach a person. Asyntai answers on its own at three in the morning and over a bank holiday weekend, so the questions it can handle never wait for a shift to start.
Your Published Pages Are the Knowledge Base
In a help desk, the knowledge base is something you sit down and write, then keep in step with reality. Asyntai crawls the domain you already maintain — product pages, delivery terms, returns policy, FAQs — and composes each answer from them, so the day you change a price the answers change with it.
One Settings Screen Instead of an Agent Console
LiveAgent gives agents somewhere to live all day: departments, tags, ticket views, saved replies. Asyntai gives you settings and a chat log. You read what visitors actually asked, see which pages keep producing the same question, and adjust the instructions in the same screen. Chat logs and analytics are included from the Starter plan upward.
Reduced Volume, Not Consolidated Volume
Pulling email, phone and social into one place is what makes a growing volume manageable, and LiveAgent is genuinely built for that. Asyntai goes after the volume instead: it deals with the repeat question on the page where it came up, so it never becomes an email, a callback or a queued chat in the first place.
Replies in the Language the Visitor Types In
Covering more languages in a help desk means hiring for them or leaning on translation. Asyntai replies in whatever language the visitor writes, and the widget itself localises into 32 languages, so a question in Portuguese at midnight gets a Portuguese answer with nobody rostered for it.
Our Integrations
WordPress
Joomla
OpenCart
Shopify
Adobe Magento
Drupal
October CMS
Moodle
Grav
ProcessWire
ConcreteCMS
Statamic
TYPO3
MODX
Kirby
Craft CMS
Medusa
Umbraco
Odoo
Dolibarr
Bagisto
Strapi
DatoCMS
Sylius
WordPress
Joomla
OpenCart
Shopify
Adobe Magento
Drupal
October CMS
Moodle
Grav
ProcessWire
ConcreteCMS
Statamic
TYPO3
MODX
Kirby
Craft CMS
Medusa
Umbraco
Odoo
Dolibarr
Bagisto
Strapi
DatoCMS
Sylius
Works on All Websites. All CMS. Everywhere.
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Increase conversion rates
AI Assistant
Online
See Asyntai in Action
See the alternative to staffing another chat channel — an AI that answers your visitors on its own
Simple, Transparent Pricing
Live the same afternoon, and nobody had to learn a console first.
- 100 messages per month Maximum number of messages the AI can send
- Up to 1 website Maximum number of websites under one account
- Up to 100 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
- 1 seat Number of team members who can access the dashboard
- 2,500 messages per month Maximum number of messages the AI can send
- Up to 2 websites Maximum number of websites under one account
- Up to 500 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- 2 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
- 15,000 messages per month Maximum number of messages the AI can send
- Up to 3 websites Maximum number of websites under one account
- Up to 1,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
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Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
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Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
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User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 3 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
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Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
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Live monitoring
Watch all chat conversations in real-time as they happen on your website
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Human takeover
Take control of any conversation and chat directly with visitors when needed
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AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
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Escalation
Get notified when visitors request to speak with a human and join the chat directly
- 50,000 messages per month Maximum number of messages the AI can send
- Up to 20 websites Maximum number of websites under one account
- Up to 5,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
-
Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
-
Remove branding
Remove "Powered by Asyntai" from your chatbot
-
Review chat logs
Access and review all conversations from your chatbot
-
Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
-
Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
-
Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
-
User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 10 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
-
Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
-
Live monitoring
Watch all chat conversations in real-time as they happen on your website
-
Human takeover
Take control of any conversation and chat directly with visitors when needed
-
AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
-
Escalation
Get notified when visitors request to speak with a human and join the chat directly
24/7
Answering With No Agent Online
Zero
Queues to Staff
3s
Typical Reply Time
What a Multichannel Help Desk Does Not Do
An AI that removes the routine questions instead of routing them, priced per account
Handled Before It Is Ever Filed
The visitor gets a real answer while they are still on the page. No ticket is opened, nothing is assigned to a department, and nobody has to come back and close it later.
Priced Per Account, Not Per Agent
Per-agent licensing ties your support cost to headcount, which is fair enough when people do the answering. Asyntai is a flat monthly price with a message allowance, so bringing in a colleague — or covering a second site included in your plan — leaves the invoice where it was.
Reads Your Site Instead of an Article Library
Point the crawler at your domain and Asyntai indexes the pages, documents and policies you already publish, then answers from them. There is no article library to write before you go live and no saved-reply list to keep current afterwards.
What Changes When the AI Answers First
A quieter inbox, no seats to license, and visitors who get the answer where they asked the question
One Widget Instead of a Help Desk
A help desk gives you ticketing, phone, social channels, departments and reporting — properly valuable when a team handles real volume across all of them. Asyntai is only the website answer layer, added with one snippet, and there is nobody to roster against it.
Captures Leads Instead of Losing Them
When a conversation looks like ending without a resolution, the AI asks for an email or phone number in context, so a pre-sales question leaves you a contact rather than a bounce. Included from the Starter plan.
Grounded in What You Publish
Replies are built out of the pages you publish, and when the detail is not there it says as much instead of taking a guess. Change the page and the following answer changes with it — no approval round, no saved reply left to rewrite.
Filed and Queued
Typical conversion when the question waits in a queue
Answered During the Visit
Conversion when the answer arrives while the visitor is still there
* Based on industry studies showing instant chat replies can lift conversion by 20-40% compared with queued or emailed replies
Switching Takes a Single Afternoon
No departments to rebuild, no agents to onboard, no migration project — three steps
Bring the Answers You Already Wrote
Take the saved replies and knowledge base articles you wrote for your help desk and drop them into Asyntai as text, PDFs or links. What you do not move over is mostly published somewhere already, and the crawl covers that.
Let the Crawler Read Your Domain
Point it at your site and it takes in product pages, delivery terms and policies by itself. Nothing to categorise, no ticket fields to design, no routing to plan first.
Paste One Line of JavaScript
Add the snippet and the AI starts answering visitors on every page straight away. One account covers the other sites included in your plan, with no second setup to do.