The Best Intercom Alternative
Intercom is a full customer-communications platform: a shared inbox, product tours, outbound series, a help centre and an AI agent, licensed per seat with the AI billed on usage. Asyntai is only the answering part of that, on a flat monthly price per account you can work out before the month starts.
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One Widget That Answers, Not a Channel Suite
A Number You Know Before the Month Begins
Intercom licenses seats and then meters the AI on the resolutions it produces, which is a fair model for teams that want cost to follow volume. Asyntai runs the other way round: one flat monthly price for the whole account with the message allowance printed on the plan, so a busy week changes your traffic and not your invoice.
The Site Is the Knowledge Base
Tours, series and help centre articles do real work once they exist, and each one is a thing somebody owns and revisits. Asyntai skips that layer entirely: it crawls what you already publish and builds every reply out of it, so the page you keep accurate is the only thing you keep accurate.
Reporting You Can Take In at a Glance
A platform spanning inbox, outbound messaging and a help centre reports across all three, and those reports reward people who live inside them. Asyntai has one view: the questions visitors typed, the pages they typed them on, and the conversations themselves, available from the Starter plan next to the settings you tuned.
Nothing Metered as It Works
Where AI answers are counted and charged as resolutions, the bot getting better and the bill getting bigger arrive together. Asyntai counts messages against the allowance you already bought, so the AI taking over more of the routine questions is simply the plan doing its job.
Turned On by the Person Who Edits the Site
Colours, greeting, tone of voice and the boundaries on what the AI may discuss are a few clicks with a live preview beside each setting. There is no workspace to model, no seats to provision and no operator training to schedule before you switch it on.
Our Integrations
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AI Assistant
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See Asyntai in Action
See the answering half of a support stack running on its own - no seats, no usage meter
Simple, Transparent Pricing
A flat monthly price for the account, quiet January or busiest week of the year.
- 100 messages per month Maximum number of messages the AI can send
- Up to 1 website Maximum number of websites under one account
- Up to 100 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
- 1 seat Number of team members who can access the dashboard
- 2,500 messages per month Maximum number of messages the AI can send
- Up to 2 websites Maximum number of websites under one account
- Up to 500 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- 2 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
- 15,000 messages per month Maximum number of messages the AI can send
- Up to 3 websites Maximum number of websites under one account
- Up to 1,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
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Add images
Add images that the AI can display in chat conversations
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Product cards
Add product cards that the AI can show to customers during chat
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User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 3 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
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Image vision
Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
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Live monitoring
Watch all chat conversations in real-time as they happen on your website
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Human takeover
Take control of any conversation and chat directly with visitors when needed
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AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
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Escalation
Get notified when visitors request to speak with a human and join the chat directly
- 50,000 messages per month Maximum number of messages the AI can send
- Up to 20 websites Maximum number of websites under one account
- Up to 5,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
-
Remove branding
Remove "Powered by Asyntai" from your chatbot
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Review chat logs
Access and review all conversations from your chatbot
-
Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
-
Add images
Add images that the AI can display in chat conversations
-
Product cards
Add product cards that the AI can show to customers during chat
-
User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 10 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
-
Image vision
Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
-
Live monitoring
Watch all chat conversations in real-time as they happen on your website
-
Human takeover
Take control of any conversation and chat directly with visitors when needed
-
AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
-
Escalation
Get notified when visitors request to speak with a human and join the chat directly
24/7
Answering With Nobody Signed In
Day One
Answers Go Live
3s
Typical Reply Time
What the Answering Half Does on Its Own
One AI widget, fed by your own pages, on a per-account price with the allowance printed on the plan
Answers Without an Operator Online
The AI replies while the visitor is still reading the page - at two in the morning, on a bank holiday, or in the middle of a launch - without anyone needing to be signed in anywhere.
Per Account, Not Per Seat and Per Resolution
Seat licences tie your cost to headcount and resolution billing ties it to how well the AI performs. Asyntai is one flat monthly price per account with a message allowance, so bringing in a colleague or covering another site included in your plan leaves the invoice where it was.
Fed by Your Pages, Not by an Article Library
There is no library of articles or outbound messages to keep in step with the business. Asyntai indexes your live pages, documents and policies and composes each reply from them, in whichever language the visitor writes in.
What Changes When the Widget Is the Whole Stack
One tool instead of a platform, a price you can forecast, and visitors answered where they asked
The Answering Layer on Its Own
A communications platform hands you a shared inbox, product tours, outbound series, a help centre and an AI agent. Every piece of that earns its keep in a support organisation, and it is a great deal to run with two people. Asyntai is the answering layer by itself, added with one snippet.
Turns a Half-Finished Chat Into a Contact
Nothing stands in front of the first question. The AI asks for an email or phone number once the conversation is plainly going somewhere, so pre-sales interest reaches you as a name to follow up rather than a closed tab. Included from the Starter plan.
It Only Says What Your Site Says
The AI answers from your own pages, and where the answer is not there it says so rather than filling the gap. Change the page and the reply changes with it - no article to re-approve, no message to re-send.
Queued for a Human
Typical conversion when the answer waits for someone to be free
Answered Where They Asked
Conversion when the reply arrives while they are still on the page
* Industry research puts instant chat replies 20-40% ahead of answers that wait in a queue for email or an inbox
One Afternoon and You Are Running
Nothing to migrate, nobody to onboard, no seats to provision - three steps
Reuse the Writing You Already Did
Whatever help centre articles and saved replies you have built up, hand them over as text, PDFs or URLs. There is no import format to match and nothing to map, and anything you forget tends to turn up in the crawl.
Point It at Your Domain
The crawler works through your product pages, pricing and policies by itself and that becomes the source of every answer. Nothing to author, nothing to schedule, no flow to branch.
Drop In One Line of JavaScript
Paste the snippet and the widget is answering on every page of the site within minutes. The same account covers the other sites your plan includes, with no second setup to repeat.