The Best HelpCrunch Alternative
HelpCrunch is a communication suite: live chat, email campaigns, a knowledge base and popups behind one login, licensed per team member. Asyntai does one of those jobs — answering questions from your own site content — at a flat price per account, so what you pay stops moving every time your team does.
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Buy the Answering, Not the Whole Toolkit
The One Part You Open Every Day
HelpCrunch puts chat, campaigns, a knowledge base and popups behind one login, which is good value when somebody is running all four. If the part you actually touch daily is answering the questions that come in, Asyntai is that part on its own: a widget that reads your site and replies from it, with no other modules to set up or leave switched off.
Your Bill Stops Following Your Headcount
Licensing per team member ties the cost of answering customers to how many people you employ. Asyntai is priced per account with a monthly message allowance, so a seasonal hire, a freelancer covering August, or somebody who only handles mornings changes nothing on the invoice. The price follows how much you are asked, not who is on the payroll.
Answering Is Not the Same Job as Campaigning
Auto-messages and popups are outbound work: you decide in advance what to say, to whom and when. Answering runs the other way — the visitor chooses the topic and the reply has to be right for that one question. Asyntai is built only for the second job, which is why it reads your content first and composes each reply rather than picking one off a list.
One Source of Truth Instead of Two
A knowledge base of the kind HelpCrunch includes means keeping a parallel copy of what your website already says, and the two versions drift apart quietly. Asyntai indexes the live site — product pages, FAQs, delivery and returns policies, plus any PDFs you upload — and answers from those. Edit the page and the answer changes with it.
Nobody Has to Be Logged In
A shared inbox replies as quickly as whoever is sitting in it, so covering evenings and weekends usually means more people with logins. Asyntai answers at 2am exactly as it answers at 2pm, and stretching your hours costs nothing extra because there are no logins to add.
Our Integrations
WordPress
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Shopify
Adobe Magento
Drupal
October CMS
Moodle
Grav
ProcessWire
ConcreteCMS
Statamic
TYPO3
MODX
Kirby
Craft CMS
Medusa
Umbraco
Odoo
Dolibarr
Bagisto
Strapi
DatoCMS
Sylius
WordPress
Joomla
OpenCart
Shopify
Adobe Magento
Drupal
October CMS
Moodle
Grav
ProcessWire
ConcreteCMS
Statamic
TYPO3
MODX
Kirby
Craft CMS
Medusa
Umbraco
Odoo
Dolibarr
Bagisto
Strapi
DatoCMS
Sylius
Works on All Websites. All CMS. Everywhere.
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AI Assistant
Online
See Asyntai in Action
See an AI chatbot that answers from your own pages — no inbox to staff, no campaigns to build
Simple, Transparent Pricing
One flat price per account, so the finance side of growing the team got a lot simpler.
- 100 messages per month Maximum number of messages the AI can send
- Up to 1 website Maximum number of websites under one account
- Up to 100 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
- 1 seat Number of team members who can access the dashboard
- 2,500 messages per month Maximum number of messages the AI can send
- Up to 2 websites Maximum number of websites under one account
- Up to 500 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- 2 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
- 15,000 messages per month Maximum number of messages the AI can send
- Up to 3 websites Maximum number of websites under one account
- Up to 1,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
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Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
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Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
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User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 3 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
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Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
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Live monitoring
Watch all chat conversations in real-time as they happen on your website
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Human takeover
Take control of any conversation and chat directly with visitors when needed
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AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
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Escalation
Get notified when visitors request to speak with a human and join the chat directly
- 50,000 messages per month Maximum number of messages the AI can send
- Up to 20 websites Maximum number of websites under one account
- Up to 5,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
-
Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
-
Remove branding
Remove "Powered by Asyntai" from your chatbot
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Review chat logs
Access and review all conversations from your chatbot
-
Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
-
Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
-
Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
-
User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 10 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
-
Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
-
Live monitoring
Watch all chat conversations in real-time as they happen on your website
-
Human takeover
Take control of any conversation and chat directly with visitors when needed
-
AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
-
Escalation
Get notified when visitors request to speak with a human and join the chat directly
24/7
Answering With Nobody Logged In
Unchanged
Cost When You Add People
3s
Typical Time to an Answer
What You Get When You Buy Only the Answering
An AI that replies from your own pages, priced per account, with no other modules to run
Replies With No Inbox Behind Them
The AI handles the question where it was asked, on the page the visitor is reading, so a routine enquiry is finished on the spot instead of waiting in a queue for somebody to pick up later.
Priced Per Account, Not Per Team Member
When a tool is licensed per member, the cost of answering customers moves every time the team does. Asyntai is a flat monthly price with a message allowance, and your plan covers more than one site, so hiring, sharing access or adding a second brand does not change what you pay.
Shows You the Questions You Would Have Guessed At
Campaigns and popups depend on predicting the question in advance. Asyntai hands you the real ones: full chat logs and the topics that keep returning, from the Starter plan onward. It is usually the quickest way to find the page that needs rewriting.
What Changes When You Stop Buying the Bundle
One tool instead of four, a price that ignores your headcount, and visitors who get an answer rather than a place in a queue
One Module, Not a Suite
A communication suite gives you chat, campaigns, a knowledge base and popups — genuinely strong together if someone owns all of them. Asyntai is the answering layer by itself, added with one line of JavaScript and configured on a single screen.
Turns a Question Into a Contact
When a visitor starts drifting away mid-conversation, the AI asks for an email address or phone number in context, rather than behind a form they have to clear first. Lead capture is included from the Starter plan.
Grounded in the Pages You Publish
The AI answers from what you have written and says it does not have that detail rather than guessing at it. It replies in whatever language the visitor writes in, so one widget covers every market you sell to.
Waiting for a Team Member
Typical conversion when the question sits in a queue
Answered in the Conversation
Conversion when the visitor is answered on the spot
* Based on industry studies showing instant chat replies can lift conversion by 20-40% compared with queued inbox or email replies
Switching Is an Afternoon, Not a Project
Nothing to migrate, nobody to provision, no onboarding call to book — three steps
Bring the Articles You Already Wrote
Move your knowledge base articles and saved replies over as text, PDFs or URLs. Anything you do not get round to copying, the crawler usually finds on the site anyway.
Point the Crawler at Your Domain
Asyntai reads your pages by itself — products, pricing, delivery, returns — and keeps them as the source it answers from. There are no flows to draw, no segments to define and no campaigns to rebuild.
Swap One Snippet
Replace the old widget script with the Asyntai one and the AI starts answering straight away. It appears on every page, and a single account covers the other sites included in your plan.