The Best Help Scout Alternative
Help Scout is a good shared inbox for teams who take pride in a carefully written reply. Asyntai takes the other half of the volume: the questions your product and policy pages already answer, resolved on the page where they came up, for one flat price per account.
Try it on your own website for free
Enter your URL and see how an AI assistant would work on your site
Keep the Human Replies for the Ones That Need Them
Live This Afternoon, With Nothing to Write First
A knowledge base starts paying off only once somebody writes the articles, and a good inbox routine takes time to shape. Asyntai crawls your domain, reads what you have already published, and starts answering visitors the same day — no article backlog to clear, no folders or workflows to design up front.
Answers Composed From Your Pages, Not From Saved Replies
Saved replies and help articles are only as current as the last person who edited them. Asyntai reads your live product pages, prices and policies and writes each answer from them, so the day you change the shipping page the answer changes too. Nothing to revise, nothing to re-approve.
You Find Out Which Questions Keep Coming Back
A shared inbox reports on the conversations your team handled. Asyntai shows you the questions visitors asked before anyone was involved, and which pages they asked them on, with full chat logs and analytics from the Starter plan. Gaps in your own content become obvious within a week.
Resolved Before Anyone Opens the Inbox
An inbox is built around a person reading and then replying. Asyntai settles the routine questions on its own, at any hour, in whatever language the visitor writes in — so what reaches your team is the mail that genuinely needed a human being to read it.
Set Up by Whoever Looks After the Website
Its colours, its greeting, how formal it sounds and which subjects it should decline are all plain settings with a live preview beside them. Read the transcripts that evening and reword the instructions yourself. No mailbox permissions to request, nobody to wait on.
Our Integrations
WordPress
Joomla
OpenCart
Shopify
Adobe Magento
Drupal
October CMS
Moodle
Grav
ProcessWire
ConcreteCMS
Statamic
TYPO3
MODX
Kirby
Craft CMS
Medusa
Umbraco
Odoo
Dolibarr
Bagisto
Strapi
DatoCMS
Sylius
WordPress
Joomla
OpenCart
Shopify
Adobe Magento
Drupal
October CMS
Moodle
Grav
ProcessWire
ConcreteCMS
Statamic
TYPO3
MODX
Kirby
Craft CMS
Medusa
Umbraco
Odoo
Dolibarr
Bagisto
Strapi
DatoCMS
Sylius
Works on All Websites. All CMS. Everywhere.
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Increase conversion rates
AI Assistant
Online
See Asyntai in Action
See an AI chatbot that clears the repeat questions before they ever reach your inbox
Simple, Transparent Pricing
Answers were going out the same afternoon we pasted in the snippet. There was no project and no onboarding call.
- 100 messages per month Maximum number of messages the AI can send
- Up to 1 website Maximum number of websites under one account
- Up to 100 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
- 1 seat Number of team members who can access the dashboard
- 2,500 messages per month Maximum number of messages the AI can send
- Up to 2 websites Maximum number of websites under one account
- Up to 500 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- 2 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
- 15,000 messages per month Maximum number of messages the AI can send
- Up to 3 websites Maximum number of websites under one account
- Up to 1,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
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Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
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Review chat logs
Access and review all conversations from your chatbot
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Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
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Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
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Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
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User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 3 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
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Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
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Live monitoring
Watch all chat conversations in real-time as they happen on your website
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Human takeover
Take control of any conversation and chat directly with visitors when needed
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AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
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Escalation
Get notified when visitors request to speak with a human and join the chat directly
- 50,000 messages per month Maximum number of messages the AI can send
- Up to 20 websites Maximum number of websites under one account
- Up to 5,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Upload text, URLs, videos, PDFs and more Upload various sources of information and add to knowledge base
-
Real-time data feed
AI can read real-time data (availability, status, products, etc.) during the conversation
-
Remove branding
Remove "Powered by Asyntai" from your chatbot
-
Review chat logs
Access and review all conversations from your chatbot
-
Chat analytics
See analytics and insights from your chat conversations
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
-
Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
-
Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
-
User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Localization Translate your widget to 32 languages
- 10 seats Number of team members who can access the dashboard
- Enable thinking You can enable thinking for more thoughtful AI responses
-
Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
-
Live monitoring
Watch all chat conversations in real-time as they happen on your website
-
Human takeover
Take control of any conversation and chat directly with visitors when needed
-
AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
-
Escalation
Get notified when visitors request to speak with a human and join the chat directly
24/7
Answered With Nobody On Shift
Same Day
From Signup to Answering
3s
Typical Reply Time
What an Inbox Cannot Do On Its Own
An AI that clears the predictable questions on the page, priced per account, run from one screen
Handles the Mail You Could Have Predicted
Delivery times, sizing, returns, opening hours, whether you ship to Ireland. The AI answers all of it from your own pages, so nobody loses part of the morning typing out what they typed out last week.
One Flat Price Per Account
Asyntai is priced per account with a monthly message allowance, not per person using it. Everyone on the team can read the logs and adjust the instructions, and a second site inside your plan costs nothing extra.
Reads the Site You Already Maintain
There is no second knowledge base to write and keep in step with reality. Asyntai indexes your live pages, uploaded documents and policies and answers from those — and it says it does not have that information rather than guessing.
What Changes When the Routine Questions Answer Themselves
A shorter inbox, replies that land in seconds, and your team writing only where the writing matters
The Answer Layer, Not Another Inbox
Help Scout is genuinely good at what it is for: conversations, assignment, and somewhere to write carefully. Asyntai is not trying to be that. It sits in front, catching the questions that never needed a person, and it goes in with one line of JavaScript.
Turns Silent Visitors Into Contacts
Most people with a question before buying never write to anybody — they close the tab and you never learn they were there. If a conversation looks like ending unresolved, the AI asks how to reach them, and a would-be bounce arrives as someone to follow up. Included from the Starter plan.
Every Answer Traces Back to Your Content
The AI replies from what you publish, in the language the visitor wrote in, and admits when something is not covered rather than inventing it. Correct the page once and every future answer is correct too — there is no second copy of the truth to keep in step.
Waiting on an Email Reply
Typical conversion when a question goes to an inbox
Answered Where They Asked
Conversion when the answer arrives in seconds
* Industry research puts the lift from an instant chat reply at 20-40% against an answer that arrives by email hours later
Adding Asyntai Takes an Afternoon
Nothing to migrate, nobody to retrain, no onboarding call — three steps
Bring the Replies You Have Already Written
Saved replies, help articles, an internal FAQ, the shipping notes in a spreadsheet — all of it goes in as text, PDFs or URLs. Skip whatever you like; the crawler usually finds it on the site anyway.
Give It Your Domain
The crawler works through the site on its own, taking in product pages, prices and policies as it goes. Nothing to categorise, no folders to design, no workflow to map before you see the first answer.
Drop In One Line of JavaScript
One snippet in the page template and visitors are being answered everywhere on the site. Your inbox keeps the conversations that need a person; the routine ones simply stop arriving in it.