Instant messaging software for business that doesn't need a team behind it
Asyntai puts an AI chatbot on your website that answers customer questions in real time, using your existing pages and documents as the source. No agents to hire, no scripts to write — just your content, working around the clock.
Try instant messaging on your own website
Enter your URL and watch an AI chatbot start answering real questions from your published content
An AI that already knows your business the day you install it
Hiring someone to sit behind a chat window is expensive. Training them on your products, policies, and services takes weeks. And the moment they leave, the knowledge walks out with them. Asyntai flips the equation: your website is the training material. The AI crawls up to 50 pages, absorbs your product descriptions, pricing tables, service details, and FAQs, and starts answering visitor questions from that content immediately. New page published? The AI picks it up on the next crawl. Staff turnover, shift schedules, and response-time SLAs become problems you no longer have, because the messaging layer runs on your content, not on headcount.
- Automatic knowledge buildingPaste your URL and the AI crawls up to 50 pages — services, pricing, FAQs, product specs, company policies. No Q&A spreadsheets, no flowcharts, no manual content curation.
- Document uploads for private contentInternal pricing guides, proposal templates, technical specs, onboarding docs — upload PDFs or paste text to give the AI access to information not on your public website.
- Custom voice and guardrailsWrite instructions in plain English to control tone, define off-limits topics, set escalation rules, and shape how the AI represents your business in every conversation.
Pull live data into the conversation when your website content is not enough
Most business questions start with information that's already on the website. But the questions that matter most — "When will my order arrive?", "Is my appointment confirmed?", "What's the balance on my account?" — need live data from your systems. With Custom Tools on Standard ($139/month) and Pro ($449/month) plans, the AI chatbot calls your APIs mid-conversation to fetch real-time information. A visitor asking about their delivery gets a tracking update. A client checking their invoice sees the current balance. The chatbot resolves the question completely, in the same conversation, without directing the visitor to log in somewhere else or call during office hours.
- Custom Tools for live lookupsDefine API endpoints the AI can call — shipping status, appointment availability, account balances, inventory levels. Visitors get real-time answers in the chat, not a redirect to a different system.
- Smart lead captureWhen a conversation reaches the limits of the AI's knowledge, it asks for the visitor's email and collects the full transcript. The lead arrives in your dashboard with context your sales team can actually use.
- User Context for returning customersOn Standard and Pro plans, your site passes logged-in customer data into the chat. The AI greets returning visitors by name and answers questions specific to their account, orders, or subscription.
- Works on every platformWordPress, Shopify, Webflow, Squarespace, Wix, custom-built sites — a single JavaScript snippet in your site header. No server-side dependencies, no platform lock-in, no developer needed after the initial paste.
Business messaging, live in five minutes
No training data to prepare. No onboarding calls to schedule. The AI reads your website and starts answering questions from it right away.
- Create a free account and paste your website URL
- The AI scans up to 50 pages and builds a knowledge base from your content
- Copy the one-line embed snippet into your site header
- The chatbot goes live — answering visitor questions in 36 languages
Instant messaging for business — common questions
What business owners ask before adding AI-powered instant messaging to their website.
No. The AI crawls your website automatically and builds its knowledge base from your published content. Product pages, pricing, FAQs, service descriptions, policies — if it's on your site, the AI can answer from it. You can add supplementary content by uploading PDFs or pasting text, but the initial setup requires nothing more than your URL.
The AI answers using your own content as the source — it retrieves relevant information from the pages it has crawled and documents you have uploaded. It does not improvise from general knowledge. Custom instructions let you further refine behavior: specific phrases to use, topics to avoid, and when to escalate to a human rather than attempt an answer.
It replaces the repetitive part. Most visitor questions are already answered somewhere on your website — pricing, hours, shipping, return policies, product details. The AI handles that volume instantly. When something genuinely needs a person — a complaint, a negotiation, a unique request — the chatbot captures the details and routes the conversation to your team with full context.
Yes. The AI supports 36 languages and detects the visitor's language from their first message. Your website content stays in its original language — the chatbot translates on the fly. A customer in France and a customer in Japan both receive accurate, natural replies without any multilingual setup on your part.
The free plan covers 1 site and 100 messages per month — enough to test it on a live site. Starter is $39/month for 2 sites and 2,500 messages. Standard is $139/month for 3 sites and 15,000 messages. Pro is $449/month for 20 sites and 50,000 messages. No per-seat charges — costs scale with how many conversations the chatbot handles, not how large your team is.
Yes. Every conversation is logged in your Asyntai dashboard with the full transcript. You can see exactly what visitors asked, how the AI responded, and which conversations were escalated. Over time, the patterns reveal content gaps on your site — questions the chatbot gets frequently that your pages don't address yet.
No. The widget loads asynchronously via a single lightweight script tag. It does not block page rendering, does not inject large CSS frameworks, and does not affect your Core Web Vitals. The chatbot initializes after your page content has already finished loading.