SShopBase × Asyntai50 free messages

AI Chatbot for ShopBaseIt answers your customers, even while you sleep.

Sizes, shipping, returns, payment: your AI assistant answers in seconds from your product pages, in the shopper's own language. Paste one code into Additional scripts, and the chat is live in 5 minutes.

Start for free See the setup
No credit cardMobile and desktopEvery ShopBase store
atelierlila.store/garance-linen-dress
Atelier Lila
Garance linen dress
$49.99
XSSML
Add to cart
Atelier LilaOnline
Hi! Any questions about this dress?
Powered by Asyntai
5 minto paste the code into your store
24/7answers, in every time zone
80+shopper languages
50free messages to get started
What it handles

The questions your customers ask every day

Shoppers in the US, Europe or Australia ask while you sleep. Without a quick answer, the cart stays empty. The chatbot answers with your store's own information.

How long is shipping?How do I return an item?Which size should I pick?Can I pay with Klarna?Where is my order?My discount code doesn't work
Is my order shipped yet?Do you ship to Canada?What fabric is it?Can I send it as a gift?When is it back in stock?Can I customize the design?
Features

Built to sell on ShopBase

Works with the ShopBase Website Builder and Theme Editor.

It knows your whole catalog

Product pages, categories, terms of sale, shipping and returns pages. Add your PDFs (size guide, data sheets) for everything else.

Garance linen dress$49.99
Ondine shirt$34.99
Size chart.pdfRead by the AI

Live in 5 minutes

One code in Additional scripts. That is it.

5min

Speaks your customer's language

A shopper from the US, Germany or France gets an answer in their own language.

ENDEFRESVIJA

It captures contacts

Bulk orders, custom designs, complex questions: it asks for the email and saves it.

JS
Jessica S.Order 40 custom tees
New

Desktop and mobile

Most shoppers come from ads on their phone. The chat adapts to every screen.

See what's blocking the sale

Conversations show the topics that keep coming back. You know what to add to your product pages.

Shipping38%
Sizes26%
Returns17%

Only your content

The AI answers from your pages and documents. It doesn't make up prices, delivery times or promises, and it doesn't answer off-topic questions.

Can you write me a poem?I only answer questions about the Atelier Lila store. Can I help you choose a size?
In action

An assistant that knows your store

It answers from your product pages, suggests the right items and wears your brand's colors.

  • Answers drawn from your pages

    Sizes, delivery times, returns: it uses your own information and makes nothing up.

  • It can suggest your products

    It shows items from your catalog as cards, with the price and a link to the product.

  • It passes contacts to you

    For a quote or a trade order, it collects the customer's email.

Try a color
Setup

Simple setup on ShopBase

ShopBase has an Additional scripts section to add external code to every page. You do not change your theme. Four steps, five minutes.

Sign up and copy your code

Create your Asyntai account, add your store's address and copy your code from the dashboard. The AI starts reading your pages right away.

Open Additional scripts

In your ShopBase admin, open Online store → Preferences. On the Website Builder: Online Store → Design → Customize → Settings → General.

Paste the code into Body

In Additional scripts, paste the code into the Body box (or Head).

Save, and you're live

Click Save and refresh your store: the chat bubble appears in the corner and is already answering your shoppers.

ShopBase does not run Additional scripts on the checkout page, so the chat never gets in the way of payment. The code shows on the storefront, not in the editor.

Online store Preferences
Additional scripts
Empty
<script src="https://asyntai.com/static/js/chat-widget.js" data-asyntai-id="YOUR_ID" async></script>
Save
Why Asyntai

What ShopBase merchants gain

Start free with 50 messages, then grow with your store.

See pricing Start for free
01

Fewer abandoned carts

A shopper with a doubt right before paying gets an answer straight away. A question about shipping costs no longer makes them leave the store.

02

Fewer repetitive tickets

Shipping, tracking, returns and sizes get an automatic answer. You only handle the requests that really need you.

03

More orders, same ad budget

You already pay for Facebook, TikTok or Google ads. The chatbot helps shoppers find the right product and order, even while you sleep.

FAQ

Frequently asked questions

Everything you need to know to add an AI chatbot to your ShopBase store.

Does it work with every ShopBase plan?

The chatbot is added with one code in Additional scripts, the section ShopBase provides for external code. You need no paid app and no theme change.

I use the Website Builder, not the Theme Editor. Does it work?

Yes, both work. Theme Editor: Online store → Preferences. Website Builder: Online Store → Design → Customize → Settings → General. In both, paste the code into Additional scripts.

Does the chat show on the checkout page?

No. ShopBase does not run Additional scripts on the checkout page, for security reasons. Shoppers who pay are never disturbed.

Will it slow down my store?

No. The script loads asynchronously, once the page, photos and cart are shown. Neither store speed nor SEO suffers.

How does the chatbot learn my products?

When you add your store's address, the AI reads your public pages: product pages, collections, shipping and returns policies. You can upload documents (size chart, PDF catalog) and add your own instructions. After adding new products, run a new crawl from the dashboard.

Which languages does it answer in?

The chatbot detects the shopper's language and replies in it, in more than 80 languages. A US shopper gets English, a German shopper gets German, even if your store is only in English.

Will it conflict with my pixels and other scripts?

No. The chatbot runs in an isolated space and doesn't change the rest of the page. You can use it with the Facebook Pixel, the TikTok Pixel and Google Analytics.

Can I use it on several stores?

Yes. Each store has its own setup and knowledge base. The Free plan covers 1 site, Starter 2, Standard 3 and Pro up to 20 sites.

Guide

How an AI chatbot helps ShopBase stores

Cross-border selling, support in every time zone

Many ShopBase sellers sell to shoppers in the US, Europe and Australia. When those shoppers ask a question, the seller is often asleep. By morning, the shopper is gone and the ad money is spent.

An AI chatbot answers for you. It reads your store, understands your products and your policies, then answers in the shopper's language, in the tone you choose. Your shoppers get an immediate answer, and you stay in control of what it says.

Answering the questions that block an order

Most questions arrive just before the purchase: shipping times, returns if the size is wrong, discount codes, paying later. If the shopper can't find the answer in a few seconds, they close the tab.

The chatbot answers from your shipping, returns and terms pages. It reminds them of the processing time, the delivery time and your free-shipping threshold. The shopper feels reassured and completes the order.

Fewer "Where is my order?" tickets

With print-on-demand and dropshipping, delivery takes longer, and shoppers ask about their orders a lot. Every ticket takes time and can turn into a dispute.

The chatbot explains processing and delivery times before the purchase, and answers the common questions after it. You get fewer tickets and fewer disputes.

Useful insights for your next campaigns

Every conversation is saved and searchable. Over the weeks, you see which products interest people most, the objections that keep coming up and the information that is missing.

If many shoppers ask whether a product comes in another color, you know what to add to your catalog. If shipping costs keep coming up, you can show them more clearly. The chatbot becomes both a customer service tool and a source of insight to grow your store.

Ready to add an AI assistant to your ShopBase store?

Start free with 50 messages and see how many questions your customers ask every day.

Start for free See pricing
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