SSapo × Asyntai50 free messages

AI Chatbot for Sapo WebIt answers your customers, even at night.

Sizes, shipping, returns, payment: your AI assistant answers in seconds from your product pages. Paste one code into your Sapo theme, and the chat is live in 5 minutes.

Start for free See the setup

No credit cardMobile and desktopEvery Sapo theme

atelierlila.vn/garance-linen-dress

Atelier Lila

Garance linen dress

690,000₫

XSSML

Add to cart

Atelier LilaOnline

Hi! Any questions about this dress?

5 minto paste the code into your site

24/7answers, weekends included

1code, nothing else to install

50free messages to get started

What it handles

The questions your customers ask every day

They come right before the purchase, often in the evening. Without a quick answer, the cart stays empty. The chatbot answers them with your store's own information.

When will it arrive?How do I return an item?Which size should I pick?Can I pay cash on delivery?Is it in stock?My discount code doesn't work

Where is my order?Do you ship to other provinces?What fabric is it?Do you offer gift wrapping?When is it back in stock?Do you sell wholesale?

Features

Built to sell on Sapo

Works with every Sapo Web store and every theme.

It knows your whole catalog

Product pages, categories, terms of sale, shipping and returns pages. Add your PDFs (size guide, data sheets) for everything else.

Garance linen dress690,000₫

Ondine shirt490,000₫

Size chart.pdfRead by the AI

Live in 5 minutes

One code in theme.liquid. That is it.

5min

Speaks your customer's language

Vietnamese or foreign shoppers: it replies in the language of the question.

VIENZHKOJA

It captures contacts

Quotes, trade orders, complex questions: it asks for the email and saves it.

Claire B.Quote for 40 pieces

New

Desktop and mobile

Most shoppers buy on their phone. The chat adapts to every screen.

See what's blocking the sale

Conversations show the topics that keep coming back. You know what to add to your product pages.

Shipping38%

Sizes26%

Returns17%

Only your content

The AI answers from your pages and documents. It doesn't make up prices, delivery times or promises, and it doesn't answer off-topic questions.

Can you write me a poem?I only answer questions about the Atelier Lila store. Can I help you choose a size?

In action

An assistant that knows your store

It answers from your product pages, suggests the right items and wears your brand's colors.

Answers drawn from your pages
Sizes, delivery times, returns: it uses your own information and makes nothing up.
It can suggest your products
It shows items from your catalog as cards, with the price and a link to the product.
It passes contacts to you
For a quote or a trade order, it collects the customer's email.

Try a color

Setup

Simple setup on Sapo

Sapo lets you edit your theme code. You paste the code once into theme.liquid, and the chat shows on every page. Four steps, five minutes.

Sign up and copy your code

Create your Asyntai account, add your store's address and copy your code from the dashboard. The AI starts reading your pages right away.

Open the theme code

In the Sapo admin, go to Website → Giao diện (Themes), click Thao tác (Actions) next to your live theme and choose Chỉnh sửa HTML/CSS (Edit HTML/CSS).

Paste into theme.liquid

In the Layout folder, open theme.liquid and paste the code just before the </body> tag.

Save, and you're live

Click Lưu (Save) and refresh your store: the chat bubble appears in the corner and is already answering your shoppers.

The Sapo admin is in Vietnamese, so the labels above are the Vietnamese ones. Sapo advises you to copy the old code before you edit a theme, as a backup. If you switch themes, paste the code into the new theme too.

Website Giao diện Chỉnh sửa HTML/CSS

Layout / theme.liquid</body>

212 {{ content_for_footer }} 213 <script src="https://asyntai.com/static/js/chat-widget.js" 214 data-asyntai-id="YOUR_ID" async></script>215</body> 216</html>

Lưu

Why Asyntai

What Sapo merchants gain

Start free with 50 messages, then grow with your store.

See pricing Start for free

Fewer abandoned carts

A customer with a doubt right before paying gets an answer straight away. A question about shipping costs no longer makes them leave the store.

Fewer repetitive requests

Shipping, tracking, returns and sizes get an automatic answer from your own pages. You only handle the requests that really need you.

More sales, same traffic

You already pay for Facebook, TikTok or Google ads. The chatbot helps shoppers find the right product and order, even at midnight.

FAQ

Frequently asked questions

Everything you need to know to add an AI chatbot to your Sapo store.

Does it work with every Sapo Web plan?

The chatbot is added with one code in your theme.liquid file. You need no paid app and no theme change.

I can't code. Can I still do it?

Yes. You only paste one code before the </body> tag and click Save. If you are unsure, copy the old code first as a backup.

Will it slow down my store?

No. The script loads asynchronously, once the page, photos and cart are shown. Neither store speed nor SEO suffers.

How does the chatbot learn my products?

When you add your store's address, the AI reads your public pages: product pages, collections, shipping and returns policies. You can upload documents (size chart, PDF catalog, wholesale price list) and add your own instructions. After adding new products, run a new crawl from the dashboard.

Can it replace my sales staff?

It answers the repeated questions, day and night. For wholesale orders or complex questions, it asks for a phone number or email so your staff can follow up.

Will it conflict with my other scripts?

No. The chatbot runs in an isolated space and doesn't change the rest of the page. You can use it with the Facebook Pixel, Google Analytics or a Zalo call button.

Does it answer foreign shoppers?

Yes. The chatbot detects the shopper's language and replies in it, even if your store is only in Vietnamese.

Can I use it on several stores?

Yes. Each store has its own setup and knowledge base. The Free plan covers 1 site, Starter 2, Standard 3 and Pro up to 20 sites.

Guide

How an AI chatbot helps Sapo stores

Customer service at any hour

Many fashion, beauty and home stores in Vietnam sell on Sapo. The question is always the same: who answers shoppers in the evening, at weekends or during a sale, when messages pile up?

An AI chatbot answers for you. It reads your store, understands your products and your policies, then answers in natural Vietnamese, in the tone you choose. Your shoppers get an immediate answer, and you stay in control of what it says.

Answering the questions that block an order

Most questions arrive just before the purchase: which size, how long shipping takes, cash on delivery, exchanges. If the shopper can't find the answer in a few seconds, they close the tab and buy elsewhere.

The chatbot answers from your shipping, returns and terms pages. It reminds them of the shipping fee, the delivery time and your free-shipping threshold. The shopper feels reassured and orders.

Size advice like a sales assistant

In a shop, a sales assistant helps the customer pick a size from their height and weight. Online, the shopper has to guess. The chatbot takes that role: it reads your size chart and suggests the right size.

Because it only answers from your content, it never recommends products you don't sell and never makes up specs. The richer your product pages, the more precise the answers.

Useful insights for your next campaigns

Every conversation is saved and searchable. Over the weeks, you see which products interest people most, what worries them and the information that is missing.

If many shoppers ask whether a product comes in another color, you know what to stock. If shipping costs keep coming up, you can show them more clearly. The chatbot becomes both a customer service tool and a source of insight to grow your store.

Ready to add an AI assistant to your Sapo store?

Start free with 50 messages and see how many questions your customers ask every day.

Start for free See pricing

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Other languages

Tiếng Việt