An AI assistant for Guesty booking websites
Why Guesty managers add an assistant
Guesty is a property management platform for short-term rentals, with a website builder and booking engine for direct bookings. Premium properties rely on that direct channel.
Guests choosing a high-end stay have specific questions before they commit. An assistant answers them at once from your property and service pages.
Selling the experience, not only the stay
For villas and luxury rentals, services matter as much as rooms: private chefs, transfers, boat trips and spa treatments.
The assistant explains these options clearly and saves requests, which helps your team sell more extras before arrival.
Keeping rates accurate
Rates change by season, length of stay and demand. They belong in your Guesty booking engine, not in a chat answer.
The assistant points guests to the live calendar for prices and focuses on everything else they want to know.
A clean setup in the website builder
The Guesty website builder has Head HTML and Body End HTML fields in its settings. The snippet goes into Body End HTML once and appears on every page.
If guests also book on Guesty Booking Engine pages, its custom code snippet option adds the chat there too.
Learning from guest questions
Every conversation is saved. Patterns show which services guests ask about and which details are missing from your listings.
Use them to improve villa descriptions, create concierge packages and answer common questions in your pre-arrival emails.