An AI assistant for Lodgify vacation rental websites
Why direct booking sites need fast answers
Lodgify gives vacation rental hosts their own website with a booking engine, so guests can book direct. Direct bookings save commission, but only if guests feel confident enough to book.
Most guests have a question or two first. An assistant answers at once, using your property pages and house rules, so the guest books on your site instead of leaving.
Questions that decide a booking
Pets, beds, parking, check-in times and cancellation terms decide whether a property fits a group. When that information is hard to find, guests hesitate.
The assistant finds the detail for them in seconds, and links to the property page or the booking calendar for the next step.
Help during the stay
Guest questions do not stop after booking. Wi-Fi passwords, heating, trash days and check-out steps come up during every stay.
Upload your welcome book and the assistant handles these questions too, which means fewer late-night messages to your phone.
Handling groups and special requests
Family reunions, retreats and long stays are valuable bookings, but they need a personal reply.
The assistant asks for dates, group size and contact details, and saves the request so you can respond with a tailored offer.
Learning from guest questions
Every conversation is saved. Patterns show which amenities guests care about and which details your listings should mention.
Use them to update property descriptions, add photos of what guests ask about and improve your house rules page.