SSana Commerce × Asyntai50 free messages

AI Chatbot for Sana CommerceSpec and ordering questions, answered on every product.

Which bolt grade fits this load? Is there a price break at 5,000 units? Do you ship to Norway? Buyers check details before they order. The assistant answers from your Sana webstore and datasheets, so your sales team can focus on key accounts.

Create my assistant Sana setup
Free plan Sana Body end field Quote requests saved
shop.nordbolt.example/hex-bolts/m12
Nordbolt Industrial Supply
Hex bolt M12x80
Grade 8.8
Zinc platedBox of 200DIN 931
Add to order
Nordbolt Industrial SupplyOnline
Hi! Looking for a part?
Powered by Asyntai
1Body end field
Everypage of your webstore
Shiftbuyer questions answered
50free messages to start
Buyers ask

Questions B2B buyers ask before they order

Professional buyers need exact facts about specs, stock and delivery. The assistant answers from your webstore pages and documents and passes quotes to sales.

Which grade fits my load?Is there volume pricing?Do you ship abroad?Where is the datasheet?Do you supply material certificates?What is the pack size?
Is there an equivalent part?Can I pay on invoice?How do I open an account?How do returns work?When will it arrive?Can I get a quote?
Features

Built for Sana Commerce webstores

Manufacturers, distributors and wholesalers that run their B2B webstore on Sana Commerce with SAP or Microsoft Dynamics.

Knows your catalogue

Product pages, category pages, delivery terms and FAQs, plus datasheets you upload.

Hex bolts M12Grade 8.8
Torque wrenchesTools
Bolt grade guide.pdfLearned

HTML injections

Setup, Page elements & messages.

1field

Buyers across borders

A buyer writing in German gets the answer in German.

ENDENLFRPLSV

Quote requests saved

Buyers leave part numbers, quantity and company details for sales.

PH
Peter H.5,000 x M12, quote
New

Checked on site

Engineers look up parts on a phone at the job, and the chat fits small screens.

See what buyers ask

Topic stats show which products and terms need clearer pages.

Specs31%
Delivery24%
Pricing18%

Precise with technical limits

It quotes your published specs and passes design questions to your engineers.

Can I use this bolt for a crane?Lifting equipment needs an engineer to check the design. I can pass your question to our technical team.
Example

A buyer needs a quote at 6 am

A maintenance buyer asks about stock and volume before the office opens. The assistant answers and saves the quote request.

  • Finds the right part

    Specs and grades come from your product pages.

  • Explains delivery

    Cut-off times and regions come from your terms.

  • Saves the quote

    Sales gets the part numbers and quantities.

Brand colour
Setup

Adding it to a Sana Commerce webstore

Sana Admin has an HTML injections page with Head, Body start and Body end fields. Code there renders on the pages of your webstore.

Get your snippet

Sign up for Asyntai, add your webstore address and copy your snippet.

Open HTML injections

In Sana Admin, click Setup, then Page elements & messages, then HTML injections.

Use Body end

Paste the snippet into the Body end field. Sana suggests this field for chat widgets.

Save and check

Save your changes, then open the webstore to see the chat.

HTML injections show on all webstore pages except error pages. Keep the snippet exactly as you copied it.

Setup Page elements & messages HTML injections
HTML injections
Leave as it is
Leave as it is
<script src="https://asyntai.com/static/js/chat-widget.js" data-asyntai-id="YOUR_ID" async></script>
Save
Benefits

Why Sana webstores add it

Begin with 50 free messages. Upgrade as order volume grows.

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01

Faster answers for buyers

Spec, pack size and delivery questions are answered on the product page.

02

More quotes captured

Large orders arrive as structured quote requests, even outside office hours.

03

Sales on key accounts

Routine questions stay in the chat, so the team can spend time on big customers.

FAQ

Sana Commerce questions

HTML injections, catalogue, quotes and costs.

Where do I add the snippet in Sana Commerce?

In Sana Admin, go to Setup, Page elements and messages, HTML injections. Paste the snippet into Body end and save.

Which field should I use?

Use Body end. Sana mentions this field for chat widget code.

Does it show on every page?

HTML injections render on all webstore pages except error pages.

Can it see customer prices?

It answers from public pages and documents you upload. Logged-in buyers still see their own prices on the webstore.

Can it answer technical questions?

Yes. Upload datasheets and guides, and it answers from them.

Can it collect quote requests?

Yes. It saves part numbers, quantities and company details with the conversation.

Can it work for several countries?

Yes. Each buyer gets the answer in the language they write in.

Does it change my webstore theme?

The chat is a small button in the corner. Your Sana theme stays as it is.

What does it cost?

Begin on the Free plan for one website with free messages. Paid plans raise the monthly message limit.

Guide

An AI assistant for Sana Commerce B2B webstores

Why Sana webstores add an assistant

Sana Commerce connects a B2B webstore with SAP or Microsoft Dynamics, so buyers see real products, stock and prices.

Buyers still have questions about specs, pack sizes and delivery. An assistant answers them right on the page.

Exact answers for technical products

Grades, dimensions, standards and certificates matter in B2B. A wrong part costs time on site.

The assistant answers from your product pages and datasheets, so buyers order with confidence.

Capturing large orders

Volume orders often need a quote. The assistant collects part numbers, quantities and contact details.

Your sales team receives a clear request and replies with an offer.

Setup with HTML injections

Sana Admin has HTML injections under Setup and Page elements and messages. The snippet goes into the Body end field.

Save, and the chat appears across the webstore.

Learning from buyer questions

Every chat is saved. You see which products, specs and terms buyers ask about most.

Use that to improve product data, add datasheets and update delivery terms.

Answer every buyer on your Sana webstore

Paste one snippet into Body end and start answering buyers today. The first 50 messages are free.

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