An AI assistant for CommentSold webstores
Why live-selling boutiques add an assistant
CommentSold powers live selling for boutiques, with sales through Facebook, Instagram, an app and a webstore. Lives drive excitement, but shoppers keep asking questions between them.
An assistant on the webstore answers sizing, shipping and live sale questions any day of the week, using your own policies.
Sizing without the DMs
Fit is the top question for clothing. Shoppers want to know if an item runs small, what the model wears and how the fabric feels.
The assistant answers from your size guides and product notes, so shoppers buy the right size the first time.
Explaining how live sales work
New shoppers often do not know how commenting, cart holds or shipping rooms work. Confusion leads to abandoned carts.
The assistant explains your rules in simple steps, so more carts turn into completed orders.
Setup in the Site Creator
CommentSold’s Site Creator has Advanced Settings with Page Header and Page Body fields. The snippet goes into Page Body once.
Only team members with full permissions can change these settings, which keeps your store safe.
Learning from shopper questions
Every chat is saved. Patterns show which items need better sizing notes and which policies confuse shoppers.
Use that to improve product descriptions and to plan what to explain during your next live.