OOxatis × Asyntai50 free messages

AI Chatbot for OxatisIt answers your customers, even at night.

Sizes, shipping, returns, payment: your AI assistant answers in seconds from your product pages. Just paste one code into your Oxatis site properties, with no module and no developer.

Start for free See the setup

No credit cardMobile and desktopEvery Oxatis store

maison-lila.fr/robe-garance-lin

Maison Lila

Garance linen dress

€89.00

XSSML

Add to cart

Maison LilaOnline

Hi! Any questions about this dress?

5 minto paste the code into your site

24/7answers, weekends included

1code, nothing else to install

50free messages to get started

What it handles

The questions your customers ask every day

They come right before the purchase, often in the evening. Without a quick answer, the cart stays empty. The chatbot answers them with your store's own information.

When will it arrive?How do I return an item?Which size should I pick?Can I pay in 3 instalments?Do you ship to pickup points?My promo code doesn't work

Where is my order?Do you ship to Belgium?What is it made of?Do you offer gift wrapping?When is it back in stock?Do you have trade prices?

Features

Built to sell on Oxatis

Works with every Oxatis store, B2C and B2B.

It knows your whole catalog

Product pages, categories, terms of sale, shipping and returns pages. Add your PDFs (size guide, data sheets) for everything else.

Garance linen dress€89.00

Ondine shirt€65.00

Size guide.pdfRead by the AI

Live in 5 minutes

One code pasted into your site properties. That is it.

5min

Speaks your customer's language

Belgium, Switzerland, Spain: it replies in the language of the question.

FRENDEESITNL

It captures contacts

Quotes, trade orders, complex questions: it asks for the email and saves it.

Claire B.Quote for 40 pieces

New

Desktop and mobile

Oxatis themes are responsive, and the chat adapts to every screen.

See what's blocking the sale

Conversations show the topics that keep coming back. You know what to add to your product pages.

Shipping38%

Sizes26%

Returns17%

Only your content

The AI answers from your pages and documents. It doesn't make up prices, delivery times or promises, and it doesn't answer off-topic questions.

Can you write me a poem?I only answer questions about the Maison Lila store. Can I help you choose a size?

In action

An assistant that knows your store

It answers from your product pages, suggests the right items and wears your brand's colors.

Answers drawn from your pages
Sizes, delivery times, returns: it uses your own information and makes nothing up.
It can suggest your products
It shows items from your catalog as cards, with the price and a link to the product.
It passes contacts to you
For a quote or a trade order, it collects the customer's email.

Try a color

Setup

Simple setup on Oxatis

Oxatis lets you add code to your site properties, at the end of the page, without changing your theme. Four steps, five minutes.

Sign up and copy your code

Create your Asyntai account, add your Oxatis store's address and copy your code from the dashboard. The AI starts reading your pages right away.

Open the site properties

In the Oxatis store manager, open Site, then Properties by language, and click Modify.

Paste the code in the End block

Paste the code into the End block (the end of the <body> tag), so it loads on every page after the content.

Save, and you're live

Save your changes and refresh your store: the chat bubble appears at the bottom of the screen and is already answering your customers.

Depending on your store manager version, the menus may show in French (Site › Propriétés par langue › Modifier) or with slightly different labels. If in doubt, Oxatis support can show you where this block is.

Site Properties by language Modify

Custom HTML code

Start

Empty

End (before </body>)

Save

Why Asyntai

What Oxatis merchants gain

Start free with 50 messages, then grow with your store.

See pricing Start for free

Fewer abandoned carts

A customer with a doubt right before paying gets an answer straight away. A question about shipping costs no longer makes them leave the store.

Fewer repetitive requests

Shipping, tracking, returns and sizes get an automatic answer from your own pages. You only handle the requests that really need you.

More sales, same traffic

You already pay to bring in visitors with Google Ads, Meta or comparison sites. The chatbot helps them find the right product and order.

FAQ

Frequently asked questions

Everything you need to know to add an AI chatbot to your Oxatis store.

Does it work with every Oxatis plan?

The chatbot is added with one code in your site properties, the area Oxatis provides for external service code. You need no paid module and no theme change. If you can't find this area, Oxatis support can show you.

Does the chat show on mobile?

Yes. Oxatis themes are responsive and the chat adapts to the screen size. On phones it opens full screen, so customers can ask right from the product page.

Will it slow down my store?

No. The script loads asynchronously, once the page, photos and cart are shown. Neither store speed nor SEO suffers.

How does the chatbot learn my products?

When you add your store's address, the AI reads your public pages: product pages, categories, terms of sale, shipping and returns pages. You can upload documents (size guide, PDF catalog, trade terms) and add your own instructions. After adding new products, run a new crawl from the dashboard.

Does it suit B2B stores too?

Yes. For quote requests, bulk orders or technical questions, the chatbot answers from your product pages and documents, then collects the customer's email so your sales team can follow up.

Will it conflict with my other scripts?

No. The chatbot runs in an isolated space and doesn't change the rest of the page. You can use it with Google Analytics, Google Ads, Meta Pixel, your review widget or your email tool.

Does it answer customers who speak another language?

Yes. The chatbot detects the visitor's language and replies in it, even if your store is only in French. Handy if you ship to Belgium, Switzerland or elsewhere in Europe.

Can I use it on several stores?

Yes. Each store has its own setup and knowledge base. The Free plan covers 1 site, Starter 2, Standard 3 and Pro up to 20 sites.

Guide

How an AI chatbot helps Oxatis stores

Customer service in French, at any hour

Oxatis powers thousands of French merchants, from small shops to B2B sites. Whatever the size, the same question comes back: who answers customers in the evening, at weekends or during the sales, when requests pile up?

An AI chatbot takes over. It reads your store, understands your products and your terms, then answers in natural French, in the tone you choose. Your customers get an immediate answer, and you stay in control of what it says.

Answering the questions that block an order

Most questions arrive just before the purchase: delivery time, returns if the size is wrong, pickup-point delivery, paying in instalments. If the customer can't find the answer in a few seconds, they close the tab.

The chatbot answers from your shipping, returns and terms pages. It reminds them of the withdrawal period, the carriers you offer and your free-shipping threshold. The customer feels reassured and completes the order.

An asset for B2B stores

Many Oxatis stores sell to professionals, with technical catalogs and specific prices. Customers ask precise questions: compatibility, minimum quantities, restocking times.

The chatbot answers from your data sheets and documents, then collects contact details for quote requests. Your sales team receives prospects who are already informed, instead of emails without context.

Useful insights for your next campaigns

Every conversation is saved and searchable. Over the weeks, you see which products interest people most, the objections that keep coming up and the information that is missing.

If many customers ask whether a product comes in another color, you know what to add to your catalog. If shipping costs keep coming up, you can show them more clearly. The chatbot becomes both a customer service tool and a source of insight to grow your store.

Ready to add an AI assistant to your Oxatis store?

Start free with 50 messages and see how many questions your customers ask every day.

Start for free See pricing

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Other languages

Français