BBASE × Asyntai50 free messages

AI Chatbot for BASEIt answers your customers, even at night.

Sizes, shipping, payment methods, gift wrapping: your AI assistant answers in seconds from your product pages. Paste one code into the HTML Editing App and you are live in about 5 minutes.

Start for free See the setup

No credit cardWorks on phonesAny BASE theme

lila-atelier.base.shop/items/garance

LILA atelier

Garance linen dress

¥8,900

SML

Add to cart

LILA atelierOnline

Hi! Any questions about this dress?

5 minto install with one App and one code

24/7answers, nights and weekends included

1code to paste, nothing else

50free messages to get started

Typical questions

The questions your customers ask every day

Most questions arrive right before the purchase, often at night. Without a quick answer, the cart stays empty. The chatbot answers with your shop's own information.

When will it arrive?How much is shipping?How does the size run?Can I pay at a convenience store?Do you offer gift wrapping?When is it restocked?

When will my order ship?Can I exchange it?What is it made of?My coupon doesn't workDo you ship overseas?Can I choose a delivery date?

Features

An AI chat built to sell on BASE

Works with every BASE theme.

It knows your whole catalog

It reads your product pages, categories, legal notice (tokushoho) and shipping and returns pages. You can add PDFs such as size charts.

Garance linen dress¥8,900

Ondine linen shirt¥6,500

Size chart.pdfRead by the AI

Live in 5 minutes

Just paste one code into the HTML Editing App.

5min

Speaks your customer's language

Customers from abroad get answers in their own language automatically.

JAENZHKOFRES

It never misses an inquiry

For bulk orders or business requests, it asks for the email and saves it.

Ms. SatoBulk order of 40 pieces

New

Desktop and phone

BASE themes work on phones, and the chat adapts to every screen.

See why items don't sell

You see the most common questions, so you know what to add to your product pages.

Shipping38%

Sizes26%

Payment17%

Only your shop's information

The AI answers only from your pages and documents. It doesn't make up prices or delivery times, and it doesn't answer unrelated questions.

Can you write me a poem?Sorry, I only answer questions about LILA atelier's products and orders. Can I help you choose a size?

In action

An assistant that knows your shop

It answers from your product pages, suggests the right items and matches your brand's colors.

Answers from your pages only
From sizes to shipping and payment methods, it uses your shop's own information.
Suggests products as cards
It can show items from your catalog with the price and a link to the product page.
Passes inquiries to you
For quotes or bulk orders, it collects the customer's email.

Try a color

Setup

Simple setup on BASE

Use BASE's HTML Editing App (「HTML編集」) and paste one code into your theme. Four steps, about five minutes.

Sign up and copy your code

Create your Asyntai account, add your shop's address and copy your code from the dashboard. The AI starts reading your pages right away.

Install the HTML Editing App

In the BASE admin, open Apps and install the 「HTML編集」 (HTML Editing) App.

Paste it right before </body>

Go to デザイン (Design), open HTML編集 in the left menu and edit the theme you use. Press Ctrl+F (⌘+F on Mac) to find </body>, paste the code right before it and save.

Apply the theme

Under デザイン, click 変更する (Change) next to the selected theme, open 購入済み・カスタムのテーマ (purchased and custom themes) and click このテーマに変更する (use this theme).

The BASE admin is in Japanese and its labels can change with updates. If you switch to another theme, paste the same code into the new theme too.

デザイン HTML編集 テーマを編集

</body>1 / 1

218 </footer> 219 <script src="https://asyntai.com/static/js/chat-widget.js" 220 data-asyntai-id="YOUR_ID" async></script>221 </body> 222</html>

保存する

Why Asyntai

What BASE shops gain

Start free with 50 messages, then pick a plan as your shop grows.

See pricing Start for free

Fewer abandoned carts

Doubts right before checkout get an instant answer, so shipping costs or delivery dates no longer make customers leave.

Fewer repeated questions

Questions about shipping, payment, sizes and exchanges get an automatic answer from your own information. You only handle the inquiries that really need you.

More sales from the same traffic

Customers you bring in from Instagram or social ads find the right product and complete the purchase without hesitating.

FAQ

Frequently asked questions

What to know before adding an AI chatbot to your BASE shop.

Does it work on every BASE plan?

Yes. Whatever your BASE pricing plan, you can install it as long as your shop can use the HTML Editing App. If you can't find the App, search for "HTML編集" in BASE Apps.

Does it show on phones?

Yes. BASE themes are mobile-friendly and the chat adapts to the screen size. On phones it opens full screen, so customers can ask questions while browsing products.

Will it slow down my shop?

No. The script loads asynchronously and the chat button appears after the product images and cart are shown. It has no effect on page speed or SEO.

How does it learn my products?

When you register your shop's URL, the AI reads your public pages: product pages, categories, the legal notice (tokushoho) and your shipping and returns information. You can also add PDFs such as size charts or catalogs and write your own instructions. After adding new products, re-crawl from the dashboard.

What happens if I change my theme?

The code lives in the theme HTML, so when you switch to another theme, paste the same code into the new theme too. It takes a few minutes.

Will it conflict with other Apps or tags?

No. The chat runs on its own, so you can use it together with the HTML Tag Management App, Google Analytics, Meta Pixel and others.

Can it serve customers from abroad?

Yes. It detects the language the customer writes in and answers in that language. Even if your shop is only in Japanese, customers writing in English, Chinese or Korean get proper answers.

Can I use it on several shops?

Yes. Each shop has its own settings and knowledge. The Free plan covers 1 site, Starter 2, Standard 3 and Pro up to 20 sites.

Guide

Why an AI chatbot helps BASE shops

The smaller the shop, the heavier the inquiries

BASE is used by many individuals and small brands as an easy way to open an online shop. Many owners make the products, ship the orders and run social media on their own. On top of that come inquiries like "When will it arrive?" and "How does the size run?".

An AI chatbot answers these questions 24/7 from your shop's information. Owners stop chasing replies and can focus on making and shipping products.

Answering at the moment of hesitation

Most questions in an online shop come up right before the purchase: shipping costs, delivery dates, payment methods, gift wrapping. If the answer isn't found quickly, the customer closes the page.

The chatbot answers on the spot from your shipping page and legal notice. Once customers know they can pay at a convenience store or pay later, and from what amount shipping is free, they order with confidence.

Turning social media visitors into buyers

BASE shops get many visitors from Instagram and X. Customers who got interested in a post open the product page on their phone and want their questions answered right there.

The chatbot is easy to use on phones and answers about sizes, stock and delivery dates immediately. It turns the interest you built on social media into purchases without making customers hesitate.

Inquiry logs as ideas for your next products

Every conversation is saved in your dashboard. You can see at a glance which products get the most questions and what information is missing.

If people keep asking "Do you have this in another color?", that is a hint for your next release. If shipping questions are frequent, you can make shipping costs more visible or review your free-shipping threshold. The chatbot is both a customer service tool and data that helps your shop grow.

Ready to add an AI assistant to your BASE shop?

Start with 50 free messages and see how many questions your customers ask every day.

Start for free See pricing

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Other languages

日本語