An AI assistant for photographers on Pixieset
Why photographers use an assistant on Pixieset
Pixieset is a favourite with wedding, portrait and family photographers, who use it for their website, client galleries and online store. The website is where new clients find you, and it is also where their first questions appear.
Those questions often arrive while you are on a shoot or editing a gallery. An assistant answers them straight away from the pages you have already written, and saves the enquiry so nothing slips through.
Answering the date question
For wedding photographers, the first question is almost always “are you free on our date?” Couples contact several photographers at once, and the first friendly reply often wins.
The assistant replies within seconds, explains how to secure a date and collects the couple's details. You confirm availability yourself, with all the context in front of you.
Explaining collections and add-ons
Packages, hours, second shooters, albums and travel fees can be confusing to compare. Clients want to understand what they get before they commit to a call.
The assistant explains your collections in plain language using your pricing pages or guide. You decide what it may share and what should wait for a conversation.
Setting expectations about delivery
Clients often ask when they will see their photos, how many they will get and how to order prints. Clear answers early on prevent anxious emails after the event.
The assistant repeats your delivery timeline and gallery process consistently, so every client starts with the same, accurate expectations.
Learning from your enquiries
Saved conversations show which collections attract interest, which questions come up again and again and where couples hesitate.
Use those insights to refine your pricing page, add an FAQ section or adjust your packages to what clients actually ask for.