BBoxCast × Asyntai50 free messages

AI Chatbot for BoxCastGame-day questions, answered before tip-off.

When does the game start? Is there a season pass? Can grandparents watch the replay? Families ask before every broadcast. The assistant answers from your BoxCast site, so your staff can focus on the stream.

Create my assistant BoxCast setup
Free plan BoxCast Body End HTML Schedule and pass answers
live.riversideeagles.example/basketball
Riverside Eagles Live
Varsity basketball
Friday 7 pm
LiveReplaysSeason pass
Watch live
Riverside Eagles LiveOnline
Hi! Watching the Eagles today?
Powered by Asyntai
1Body End HTML field
Everypage of your site
Weekendviewer questions answered
50free messages to start
Viewers ask

Questions families ask before a broadcast

Families, alumni and fans want to know when, where and how to watch. The assistant answers from your BoxCast site, schedule and help pages.

When does the game start?Is there a season pass?Can I watch the replay?Can I watch on my TV?What is streaming this week?Is graduation streamed?
Why is there no sound?Can I get a refund?Is there a phone app?Can family members share a pass?Why is the stream buffering?Can I download a game?
Features

Built for BoxCast streaming sites

Schools, churches, teams and organisations that broadcast live with BoxCast and run a BoxCast site.

Knows your schedule and passes

Broadcast schedules, pass options, archive pages and FAQs, plus a viewer guide you upload.

Varsity basketballHome games
Season passAll sports
Viewer help guide.pdfLearned

Head HTML settings

Settings, Body End HTML.

1field

Families in their language

A grandparent writing in Spanish gets the answer in Spanish.

ENESVIZHARFR

Sponsor interest saved

Local businesses asking about broadcast sponsorship leave their details.

BW
Brian W.Wants to sponsor games
New

Watched on every screen

Fans check schedules on their phone, and the chat fits small screens.

See what viewers ask

Topic stats show which schedules and help pages need attention.

Schedule31%
Passes24%
Playback18%

Helpful with playback issues

It gives the steps from your help guide and passes account issues to your team.

The stream keeps freezing.Try refreshing the page or lowering the quality in the player settings. If it continues, I can pass your details to our team.
Example

A grandparent finds the game

A family member far away asks how to watch. The assistant explains the pass and the replay.

  • Shares the schedule

    Game times come from your BoxCast broadcast pages.

  • Explains passes

    Pass types and prices come from your site.

  • Points to replays

    Viewers who miss a game learn where to find it.

Team colour
Setup

Adding it to a BoxCast site

BoxCast Sites have a Head HTML page in their settings, with a Body End HTML field that adds code before the closing body tag of each page.

Get your snippet

Sign up for Asyntai, add your BoxCast site address and copy your snippet.

Back up your site

Use the BoxCast Site Backup feature first, as BoxCast recommends before adding custom code.

Open Head HTML

In the left panel, click Settings, then Head HTML, and find Body End HTML.

Paste and save

Paste the snippet into Body End HTML and click Save. Then open your site to see the chat.

The Head HTML field on the same page is for code in the head. For a chat widget, Body End HTML is the better place.

Settings Head HTML
Head HTML
Leave as it is
<script src="https://asyntai.com/static/js/chat-widget.js" data-asyntai-id="YOUR_ID" async></script>
Save
Benefits

Why BoxCast sites add it

Start with 50 free messages. Upgrade for tournament weeks.

Compare plans Create my assistant
01

Fewer emails on game day

Viewers get answers about times, passes and replays right away, even minutes before kick-off.

02

Happier families

Relatives far away learn quickly how to watch, which makes every broadcast count.

03

Sponsor leads

Local businesses asking about sponsorship leave their details for your athletic office.

FAQ

BoxCast questions

Head HTML, playback, passes and costs.

Where do I add the snippet in BoxCast?

In the left panel, click Settings, then Head HTML. Paste the snippet into Body End HTML and click Save.

Should I back up first?

Yes. BoxCast recommends using the Site Backup feature before adding custom code.

Head HTML or Body End HTML?

Use Body End HTML. It adds the code before the closing body tag on each page, which suits chat widgets.

Does it appear inside the video player?

The chat appears on your site pages, next to the player. The broadcast itself stays unchanged.

Can it answer playback problems?

It shares the steps from your help pages and passes account issues to your team.

Can it explain passes and prices?

Yes. It reads your pass and pricing pages and explains the options.

Does it know the broadcast schedule?

It reads your public schedule pages. Start a fresh crawl when a new season schedule goes up.

Can families ask in other languages?

Yes. Each viewer gets the answer in the language they write in.

What does it cost?

Begin on the Free plan for one website with free messages. Paid plans raise the monthly message limit.

Guide

An AI assistant for BoxCast streaming sites

Why BoxCast sites add an assistant

BoxCast helps schools, churches and organisations broadcast live events, with BoxCast Sites as the home for schedules, passes and replays.

Viewers often arrive minutes before a broadcast with a quick question. An assistant answers it at once, so nobody misses the start.

Answering game-day questions

Start times, passes, replays and device questions come up before every event. Staff are busy setting up cameras at exactly that moment.

The assistant answers from your site and help pages, so your team can focus on the broadcast.

Helping families far away

Grandparents, alumni and deployed parents depend on streams to follow events. They may be less familiar with passes and players.

The assistant explains each step patiently, in their own language, and points them to replays when they miss a live event.

Setup with Body End HTML

BoxCast Sites have a Head HTML settings page with a Body End HTML field. The snippet goes there once and appears on every page.

Back up your site first, as BoxCast recommends, then save the change.

Learning from viewer questions

Every chat is saved. You see which events draw the most interest and which help topics confuse viewers.

Use that to improve your schedule pages, add a viewer guide and plan sponsorship packages.

Answer every fan on your BoxCast site

Paste one snippet into Body End HTML and start answering viewers today. The first 50 messages are free.

Create my assistant Compare plans
No card required to start.
Other platforms
Uscreen WordPress Squarespace Wix Webflow Gymdesk Wild Apricot Website Toolbox Graphy CommentSold Nucleus Lofty