How an AI chatbot helps ShopRenter stores
Customer service at any hour
Thousands of Hungarian online stores run on ShopRenter, from small family shops to big brands. The question is the same everywhere: who answers shoppers in the evening, at weekends or during a sale, when messages pile up?
An AI chatbot takes over. It reads your store, understands your products and your terms, then answers in natural Hungarian, in the tone you choose. Your shoppers get an immediate answer, and you stay in control of what it says.
Answering the questions that block an order
Most questions arrive just before the purchase: delivery times, returns if the size is wrong, parcel lockers, cash on delivery. If the shopper can't find the answer in a few seconds, they close the tab.
The chatbot answers from your shipping, returns and terms pages. It reminds them of the return period, your couriers and your free-shipping threshold. The shopper feels reassured and completes the order.
Real prices and stock, not guesses
Most chatbots only read the text of your pages. The Asyntai app also reads your product data through the ShopRenter API: price, sale price, options and stock.
When a shopper asks if size M is available in blue, the chatbot answers from the real stock and can show the product as a card, with its picture, price and link.
Useful insights for your next campaigns
Every conversation is saved and searchable. Over the weeks, you see which products interest people most, the objections that keep coming up and the information that is missing.
If many shoppers ask whether a product comes in another colour, you know what to add. If shipping costs keep coming up, you can show them more clearly. The chatbot becomes both a customer service tool and a source of insight to grow your store.