AI Chatbot for MakeShop Stores

High-volume Korean stores generate the same questions thousands of times: which option is left, when does it restock, has it shipped, can I exchange the size. One script hands all of it to an assistant that answers instantly, at any hour.

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See It In Action

For MakeShop stores with deep option trees and a permanent queue of inquiries

AI answering product option questions

Untangles Option Questions

Colour, size, length, set combinations, add-on items — a large MakeShop catalogue can carry dozens of options per product, and shoppers ask which combinations actually exist. The assistant answers from your own option data instead of sending them back to a dropdown.

Adding the Asyntai script to a MakeShop skin

One Script in Your Design Skin

MakeShop lets you edit your skin and provides a HEAD field in the design settings. The script goes in once and applies across the storefront, including mobile, with nothing to re-apply after design work.

Chatbot answering overnight inquiries

Clears the Inquiry Queue Overnight

Questions posted at midnight normally wait until someone sits down the next morning, by which time the shopper has bought elsewhere. Answered on the page, they never enter the queue at all.

AI keeping pace with weekly restocks

Keeps Up With Restocks and Drops

Fast-moving stores change stock weekly, which makes any static FAQ wrong within days. Re-crawl and the assistant knows this week’s products, prices and options, so answers describe what you are actually selling.

Chatbot explaining exchange and return rules

Handles Exchanges Consistently

Exchange windows, condition rules, who pays the courier, how long it takes. Stated the same way every time, these stop turning into disputes and start turning into repeat customers.

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Built for MakeShop Merchants

One script in your design skin. Works on desktop and mobile skins alike.

Comfortable With Big Catalogues

It reads your storefront at scale, so thousands of products with deep option trees become answerable instead of overwhelming.

Added Once, Applies Everywhere

The script goes into the skin’s head area, so it covers product, category and cart pages without per-page work.

Answers at 2 AM

Korean browsing peaks late. The assistant treats a midnight question exactly like a midday one.

Survives Weekly Stock Changes

A re-crawl after a drop updates everything. No FAQ to rewrite, no scripted answers to maintain.

Korean and 35 Other Languages

Detected per visitor, so overseas orders stop depending on who is free to translate.

Sticks to Your Data

No invented restock dates, no guessed measurements. Where your store is silent, so is the assistant.

Simple MakeShop Integration

One script in your design skin covers the whole store. It works with both your desktop and mobile skins.

  1. 1

    Sign up and copy your snippet

    Create your Asyntai account, add your store URL so the AI can read your products and policies, then copy the snippet from your dashboard.

  2. 2

    Open your design skin editor

    Go to the individual design area where your skin can be edited, including the HEAD field in the design settings.

  3. 3

    Paste the script so it loads on every page

    Placed in the head or top design source it applies storewide rather than per page.

  4. 4

    Save and it is running

    The assistant answers immediately. Tone, rules, documents and colours are managed from your dashboard afterwards.

Get Your JavaScript Snippet

Sign up free and get your personalised snippet instantly - paste it once and the widget is live

Why MakeShop Sellers Choose Asyntai

Start free with 100 messages, upgrade as volume grows

A Shorter Inquiry Queue

Option, stock and delivery questions are handled on the page. Your team starts the day with orders to fulfil rather than a backlog to clear.

Better Return on Existing Traffic

The traffic you already pay for converts more often when the last doubt is answered in seconds rather than the next morning.

Volume Without Extra Headcount

A big campaign multiplies questions before it multiplies revenue. The assistant absorbs that peak without a temporary hire.

Ready to add an AI assistant to your MakeShop store?

Start free with 100 messages. No credit card required.

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Frequently Asked Questions

What MakeShop sellers ask before adding the script

How do I add the chatbot to my MakeShop store?
You paste one script into your design skin. Sign up, copy the snippet from your Asyntai dashboard, and add it in the skin editor — MakeShop also provides a HEAD field in the design settings for exactly this. Save and it is live storewide.
Does it work on the mobile skin too?
Yes. Add it to the mobile skin’s head or top design source as well and the assistant appears there, which matters because most Korean traffic is mobile.
Can it answer questions about product options?
Yes, from your own option data: which colours and sizes exist, which combinations are available, what a set includes. That is usually the question standing between a shopper and the cart.
My stock changes weekly. Will answers go stale?
Re-crawl after a drop and the assistant picks up the new products, prices and options. Documents you upload once — sizing, care, model measurements — keep applying to new items too.
How does it handle exchange requests?
It states your published window, conditions and process, then collects the order details when a case needs a person. Consistency here is what prevents disputes.
Will it slow the store down?
No. It loads after your page content, weighs under 50KB, and runs independently of your skin and checkout.
Do I need a developer?
Only if you would normally ask one to touch the skin. It is a single paste; everything after that is dashboard configuration.
What happens at the message limit?
Free includes 100 messages a month and Starter 2,500. The assistant pauses at the limit until the next reset, or you upgrade instantly.
Can I run several stores?
Yes, each with a separate knowledge base and chat history. Free covers 1 store, Starter 2, Standard 3, and Pro up to 20.

What an AI Assistant Changes for a High-Volume MakeShop Store

Options Are Where Large Catalogues Lose People

A store with thousands of products and deep option trees is commercially powerful and genuinely confusing to shop. Which length, which colour is left, does the set include the second item, is this the same fit as the previous season. Dropdowns answer none of that in the shopper’s own words.

A conversation does. The customer describes what they want and the assistant resolves it against your actual option data, which turns catalogue depth from a browsing obstacle into an advantage.

The Inquiry Queue Is a Conversion Problem

Korean stores have trained shoppers to post a question and wait. That habit hides how much revenue the delay costs: a question asked at 11pm and answered at 10am is usually answered after the purchase decision was already made somewhere else.

Answering on the page removes the wait entirely for the routine cases. The queue becomes short and genuinely useful, holding only the questions that need a person, which is also better for the team that has to work through it.

Weekly Turnover Breaks Static Answers

Fashion and beauty stores restock constantly. Any hand-written FAQ or scripted bot describes a store that existed two weeks ago, and shoppers notice immediately when an answer refers to something you no longer sell.

Reading your storefront instead of a script keeps the assistant current with a re-crawl. The maintenance burden that kills most chatbot projects never accumulates, which is why this survives past the first month.

Campaign Peaks Are Where Support Fails

A launch or a coupon event multiplies traffic in hours. The questions arrive at the same multiple, and a human team simply cannot type faster. Service quality drops at precisely the moment the marketing spend is working hardest.

Parallel answering removes that ceiling. Every shopper gets the same quality of reply during the peak as on a quiet Tuesday, so the campaign converts at the rate you planned for rather than the rate your typing speed allows.

Mobile First, Genuinely

Most MakeShop traffic is a phone, often late, often one-handed. Long forms and email are not realistic on that device, and neither is scrolling a policy page to find a return window.

Chat is the one support channel that fits. Short question, specific answer, one tap for the follow-up. Adding the script to the mobile skin as well as the desktop one is therefore not an afterthought — it is where most of the value is.

Ready to Clear the Inquiry Queue for Good?

Start free with 100 messages and let your MakeShop store answer shoppers the moment they ask.

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