A white label voice AI agent you resell under your own brand

Agencies that build websites, run ads or manage support for small businesses get the same request again and again: the client misses calls, and the client's website visitors want answers outside office hours. A white label voice AI agent lets you sell a fix for both, under your own brand, without building a voice platform. This page explains how that works with Asyntai, written for an agency that will set the agent up for its clients and bill them for it.

The structure is simple. You have one Asyntai account. Each client is a website in that account. For each client you add their website, upload their documents and write their AI Instructions, the plain English rules the agent follows. The agent answers from that material only, so it talks about the client's services, prices and hours, and it offers a callback request when a question is not covered. If the client has an API, for example for bookings or orders, Custom Tools let the agent look up live data during the call on the Standard plan and higher.

There are two ways for people to talk to the agent. The first is the voice button in the client's chat widget: a visitor taps it, talks, and hears the answer out loud, and the conversation stays in the chat. The second is the client's phone. On the Phone Calls page you connect a Twilio account to the client's website and import the numbers the agent should answer. The Twilio account can be the client's own, so the numbers and call charges stay with them, or one you run for them. A trial Twilio account cannot be used.

On every call the agent first says that it is an AI assistant, and then says the greeting you wrote, with the client's name in it. The caller talks normally and can interrupt the agent. When a phone caller asks for a person, the agent puts them through to the client's transfer number during the Escalate to Human hours you set. If nobody answers within 20 seconds, or it is outside those hours, the agent takes the caller's name and number, reads the number back for the caller to confirm, and emails the request to the address you set for that client.

Your brand stays in front. Callers never hear the Asyntai name. On Standard and Pro you can remove "Powered by Asyntai" from the chat widget, and portal tokens give each client a dashboard of their chats, analytics and leads on your own website, under your domain and logo. Every call is saved with its full transcript, and a phone number a caller confirms is saved as a lead, so the client sees what the agent did for them.

Pricing is the part to plan before you sell. Voice minutes and lines belong to your account and are shared by all client websites. Standard costs $139 a month and includes 200 voice minutes and 2 calls at the same time. Pro costs $449 a month and includes 1,500 voice minutes and 5 calls at the same time. Minutes are counted by the second, for web calls and phone calls alike, and test calls from the dashboard do not count. Each answer on a call also uses one AI reply from your plan. If your clients need more, the Custom Pro Plan adds voice minutes, up to 200,000 a month, and more calls at the same time. Twilio bills the numbers and call minutes to whichever Twilio account you connected. What you charge your clients is up to you.

The best first step is to hear it with a real client's content. Add the client's website, write a greeting, and make a free test call in the browser on the Voice Agent page. When the answers are right, turn on the voice button, connect the phone numbers and give the client a portal token. The reseller program page covers white label and client portals, and the voice agent documentation shows each setting.