AI Chatbot for SOTE Shop Stores
SOTESHOP stores tend to be long-running and carefully maintained. Adding an assistant does not disturb any of that: the snippet goes into the additional codes area and answers customers from the pages you already have.
Try it on your own store for free
Enter your SOTESHOP URL and see how an AI assistant would answer your customers
See It In Action
For established SOTESHOP stores that work well and should keep working
An Addition, Not a Rebuild
The store already functions. The assistant adds a layer that answers customers without touching your templates, your data or your checkout, which is the only kind of change a stable shop should accept.
Uses the Additional Codes Area
SOTESHOP offers an additional codes add-on that inserts code in defined places, including before the closing body tag. That is exactly where this belongs, and it survives updates.
Answers Delivery and Payment Precisely
Carriers, lockers, cut-off times, payment methods and instalment availability, drawn from your own published terms rather than a generic template.
Handles Product Detail
Dimensions, compatibility, what is included, how long the warranty runs. The assistant answers from your product pages and any documents you upload.
Polish and 35 Other Languages
Detected per visitor, which makes cross-border enquiries answerable without extra staff.
Have any questions? Try our AI chatbot right now
Ask it anything - it is live on this page
Built for SOTE Shop Merchants
One snippet through the additional codes add-on. Templates untouched.
Defined Insertion Points
The add-on places code in specific locations, including before the closing body tag, which is where this script belongs.
Delivery Answers Ready
Carriers, lockers, costs and cut-off times taken from your own delivery page.
Product Detail Covered
Dimensions, contents, compatibility and warranty answered from your data and uploads.
Polish and 35 Languages
Detected per visitor, with no second content set to maintain.
Consistent Rules
Thresholds and policy routing applied identically in every conversation.
No Improvisation
Undocumented details are reported as such rather than estimated.
Simple SOTESHOP Integration
One snippet through the additional codes add-on covers the store. Note that the add-on is a paid extension for SOTESHOP 8.
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1
Sign up and copy your snippet
Create your Asyntai account, add your store URL so the AI can read your catalogue and policy pages, then copy the snippet from your dashboard.
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2
Install the additional codes add-on
This SOTESHOP extension provides the code insertion points; it is purchased separately from the platform.
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3
Open configuration, additional applications, additional codes
Paste the snippet into the field for code before the closing body tag, keeping any existing content in place.
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4
Enable and save
Tick the option to activate the codes, save, and the assistant is live across the store.
Sign up free and get your personalised snippet instantly - paste it once and the widget is live
Simple, Transparent Pricing
Start free and scale as you grow. No hidden fees, no long-term contracts.
- 100 messages per month Maximum number of messages the AI can send
- Up to 1 website Maximum number of websites under one account
- Up to 50 crawled pages Maximum pages you can crawl and add to knowledge base
- Up to 1,000,000 characters Total amount of characters in your knowledge base across all your websites.
- 1 seat Number of team members who can access the dashboard
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- 2,500 messages per month Maximum number of messages the AI can send
- Up to 2 websites Maximum number of websites under one account
- Up to 250 crawled pages Maximum pages you can crawl and add to knowledge base
- Up to 3,000,000 characters Total amount of characters in your knowledge base across all your websites.
- 2 seats Number of team members who can access the dashboard
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Review chat logs
Access and review all conversations from your chatbot
- Smarter AI model You can enable a smarter AI model for better replies
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Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- Enable thinking You can enable thinking for more thoughtful AI responses
- Instagram, Messenger, WhatsApp, Discord, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, Discord, and 6,000+ apps via Zapier
- REST API Build custom integrations with our REST API
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Leads
Collect emails and phone numbers from visitors with optional input fields
- Custom notice Display disclaimers or consent notices above the chat input with markdown link support
- Standard support Standard email support with faster response times
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- 15,000 messages per month Maximum number of messages the AI can send
- Up to 3 websites Maximum number of websites under one account
- Up to 1,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Up to 15,000,000 characters Total amount of characters in your knowledge base across all your websites.
- 3 seats Number of team members who can access the dashboard
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Review chat logs
Access and review all conversations from your chatbot
- Smarter AI model You can enable a smarter AI model for better replies
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Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- Enable thinking You can enable thinking for more thoughtful AI responses
- Instagram, Messenger, WhatsApp, Discord, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, Discord, and 6,000+ apps via Zapier
- REST API Build custom integrations with our REST API
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Leads
Collect emails and phone numbers from visitors with optional input fields
- Custom notice Display disclaimers or consent notices above the chat input with markdown link support
- Standard support Standard email support with faster response times
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Real-Time Data Feed
AI can read real-time data (availability, status, products, etc.) during the conversation
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- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
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Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
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Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
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User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Custom tools Let the AI call your own API endpoints during a conversation to fetch live, request-specific data — order status, stock, tracking, account lookups, and more
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Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
- Speech to text Let visitors send voice messages that are automatically transcribed to text
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Live monitoring
Watch all chat conversations in real-time as they happen on your website
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Human takeover
Take control of any conversation and chat directly with visitors when needed
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AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
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Escalation
Get notified when visitors request to speak with a human and join the chat directly
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Bookings
Let visitors book appointments directly through the chat widget with calendar integration
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Embeds
Embed external tools like Calendly, forms, or maps directly in chat responses
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Support Tickets
AI can create support tickets during conversations for issues that need human follow-up
- Transcript download Allow visitors to download their chat conversation as a text file
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- 50,000 messages per month Maximum number of messages the AI can send
- Up to 20 websites Maximum number of websites under one account
- Up to 5,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Up to 100,000,000 characters Total amount of characters in your knowledge base across all your websites.
- 10 seats Number of team members who can access the dashboard
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Review chat logs
Access and review all conversations from your chatbot
- Smarter AI model You can enable a smarter AI model for better replies
-
Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- Enable thinking You can enable thinking for more thoughtful AI responses
- Instagram, Messenger, WhatsApp, Discord, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, Discord, and 6,000+ apps via Zapier
- REST API Build custom integrations with our REST API
-
Leads
Collect emails and phone numbers from visitors with optional input fields
- Custom notice Display disclaimers or consent notices above the chat input with markdown link support
- Priority support Priority email support with faster response times
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Real-Time Data Feed
AI can read real-time data (availability, status, products, etc.) during the conversation
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Real-Time Data Feed Max
Connect large product catalogs (up to ~25,000 items) using intelligent search with live data
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
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Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
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Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
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User context (higher limits)
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Custom tools Let the AI call your own API endpoints during a conversation to fetch live, request-specific data — order status, stock, tracking, account lookups, and more
- Image vision Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
- Speech to text Let visitors send voice messages that are automatically transcribed to text
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Live monitoring
Watch all chat conversations in real-time as they happen on your website
-
Human takeover
Take control of any conversation and chat directly with visitors when needed
-
AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
-
Escalation
Get notified when visitors request to speak with a human and join the chat directly
-
Bookings
Let visitors book appointments directly through the chat widget with calendar integration
-
Embeds
Embed external tools like Calendly, forms, or maps directly in chat responses
-
Support Tickets
AI can create support tickets during conversations for issues that need human follow-up
- Transcript download Allow visitors to download their chat conversation as a text file
- Link tracking parameters Automatically add tracking parameters (like utm_source) to the links your chatbot shares, so you can see in your analytics how much traffic and how many sales it drives
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Remove branding
Remove all Asyntai branding and make the chat widget fully yours
- Reseller-friendly Also great for agencies — give each client their own white-label dashboard branded as you, not us.
- SSO Single Sign-On authentication for your team using SAML or OAuth providers
- Reply suggestions Generate professional email replies using your AI knowledge base
- Translation Widget Let visitors translate your website into 40+ languages with AI-powered translations
- Retention policy Automatically delete chat conversations after a set number of days, with the option to delete captured leads too
Not sure which plan is right for you?
InteractivePlan Calculator
Why SOTESHOP Store Owners Choose Asyntai
Start free with 100 messages, upgrade as volume grows
Cheapest Meaningful Upgrade
For a store that works but has not changed in years, better answering improves the customer experience without a redesign.
Fewer Repetitive Emails
Delivery, payment and warranty questions get handled on the page rather than in your inbox.
Cross-Border Enquiries Answered
Foreign-language questions stop being the ones nobody wants to open.
Frequently Asked Questions
What SOTESHOP store owners ask before adding the snippet
What an AI Assistant Adds to an Established SOTESHOP Store
Stable Shops Deserve Careful Additions
A store that has been trading for years is a working system, and the instinct to leave it alone is correct. Most changes carry more risk than upside, which is why long-running shops often go unimproved for long stretches.
A code insertion through a supported add-on is about as low-risk as an addition gets. Templates are untouched, updates are unaffected, and the change is reversible by clearing one field.
The Questions Have Not Changed in Years
Established stores get remarkably consistent questions: delivery cost and timing, payment options, whether something is in stock, what the warranty covers. The answers have been written down for years.
Automating them recovers time that has been leaking quietly for as long as the shop has existed. Nothing about the shop changes except how quickly customers get information you already published.
Consistency Matters More as Teams Change
Over a decade, different people answer customer emails, and each version of the return policy drifts slightly. Eventually a customer is told something the shop cannot honour.
One source of truth answers every enquiry the same way. When a case needs judgement it reaches a person with the details gathered, which is faster for everyone involved.
Cross-Border Demand Accumulates Quietly
Long-running Polish stores usually have foreign visitors in their analytics and a handful of unanswered foreign-language emails in the archive. That demand was always there; nobody had time for it.
Answering in 36 languages costs nothing extra once the assistant is live, so that latent demand becomes measurable rather than theoretical.
Reversible Beats Impressive
The reason mature stores avoid new tools is not cost but entanglement: anything installed becomes something to maintain and eventually remove, and removals break old shops.
A snippet in a defined insertion point is trivially reversible. That makes trying it a small decision, which is the only kind of decision a stable shop should be asked to make.
Ready to Improve Support Without Touching the Shop?
Start free with 100 messages and let your SOTESHOP store answer customers on its own.