AI Chatbot for SOTE Shop Stores

SOTESHOP stores tend to be long-running and carefully maintained. Adding an assistant does not disturb any of that: the snippet goes into the additional codes area and answers customers from the pages you already have.

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Try it on your own store for free

Enter your SOTESHOP URL and see how an AI assistant would answer your customers

See It In Action

For established SOTESHOP stores that work well and should keep working

AI assistant added to an established store

An Addition, Not a Rebuild

The store already functions. The assistant adds a layer that answers customers without touching your templates, your data or your checkout, which is the only kind of change a stable shop should accept.

Adding the Asyntai snippet through additional codes

Uses the Additional Codes Area

SOTESHOP offers an additional codes add-on that inserts code in defined places, including before the closing body tag. That is exactly where this belongs, and it survives updates.

Chatbot answering delivery and payment questions

Answers Delivery and Payment Precisely

Carriers, lockers, cut-off times, payment methods and instalment availability, drawn from your own published terms rather than a generic template.

AI answering detailed product questions

Handles Product Detail

Dimensions, compatibility, what is included, how long the warranty runs. The assistant answers from your product pages and any documents you upload.

Chatbot answering in several languages

Polish and 35 Other Languages

Detected per visitor, which makes cross-border enquiries answerable without extra staff.

Have any questions? Try our AI chatbot right now

Ask it anything - it is live on this page

Built for SOTE Shop Merchants

One snippet through the additional codes add-on. Templates untouched.

Defined Insertion Points

The add-on places code in specific locations, including before the closing body tag, which is where this script belongs.

Delivery Answers Ready

Carriers, lockers, costs and cut-off times taken from your own delivery page.

Product Detail Covered

Dimensions, contents, compatibility and warranty answered from your data and uploads.

Polish and 35 Languages

Detected per visitor, with no second content set to maintain.

Consistent Rules

Thresholds and policy routing applied identically in every conversation.

No Improvisation

Undocumented details are reported as such rather than estimated.

Simple SOTESHOP Integration

One snippet through the additional codes add-on covers the store. Note that the add-on is a paid extension for SOTESHOP 8.

  1. 1

    Sign up and copy your snippet

    Create your Asyntai account, add your store URL so the AI can read your catalogue and policy pages, then copy the snippet from your dashboard.

  2. 2

    Install the additional codes add-on

    This SOTESHOP extension provides the code insertion points; it is purchased separately from the platform.

  3. 3

    Open configuration, additional applications, additional codes

    Paste the snippet into the field for code before the closing body tag, keeping any existing content in place.

  4. 4

    Enable and save

    Tick the option to activate the codes, save, and the assistant is live across the store.

Get Your JavaScript Snippet

Sign up free and get your personalised snippet instantly - paste it once and the widget is live

Why SOTESHOP Store Owners Choose Asyntai

Start free with 100 messages, upgrade as volume grows

Cheapest Meaningful Upgrade

For a store that works but has not changed in years, better answering improves the customer experience without a redesign.

Fewer Repetitive Emails

Delivery, payment and warranty questions get handled on the page rather than in your inbox.

Cross-Border Enquiries Answered

Foreign-language questions stop being the ones nobody wants to open.

Ready to add an AI assistant to your SOTESHOP store?

Start free with 100 messages. No credit card required.

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Frequently Asked Questions

What SOTESHOP store owners ask before adding the snippet

How do I add the chatbot to my SOTESHOP store?
Using the additional codes add-on: install it, then go to configuration, additional applications, additional codes, and paste the snippet into the field for code before the closing body tag. Enable and save.
Is the add-on required?
For the clean insertion route, yes — SOTESHOP provides code placement through that paid extension. Asyntai itself has a free tier.
Do I need to edit templates?
No. The add-on inserts the code for you, so templates and updates are unaffected.
How does it learn my products?
It reads your storefront and your delivery, payment and returns pages, and accepts uploads for anything not published.
Does it answer in Polish?
Yes, natively, plus 35 other languages detected from what each visitor writes.
Will it slow the store down?
No. Loaded before the closing body tag it runs after your content, weighs under 50KB, and does not affect checkout.
Can I control the answers?
Yes. Plain-language instructions govern tone and rules, applied in every conversation.
What happens at the message limit?
Free includes 100 messages a month, Starter 2,500. At the limit it pauses until the next reset, or you upgrade instantly.
Can I run two stores?
Yes, each with its own knowledge base and chat history. Free covers 1, Starter 2, Standard 3, and Pro up to 20.

What an AI Assistant Adds to an Established SOTESHOP Store

Stable Shops Deserve Careful Additions

A store that has been trading for years is a working system, and the instinct to leave it alone is correct. Most changes carry more risk than upside, which is why long-running shops often go unimproved for long stretches.

A code insertion through a supported add-on is about as low-risk as an addition gets. Templates are untouched, updates are unaffected, and the change is reversible by clearing one field.

The Questions Have Not Changed in Years

Established stores get remarkably consistent questions: delivery cost and timing, payment options, whether something is in stock, what the warranty covers. The answers have been written down for years.

Automating them recovers time that has been leaking quietly for as long as the shop has existed. Nothing about the shop changes except how quickly customers get information you already published.

Consistency Matters More as Teams Change

Over a decade, different people answer customer emails, and each version of the return policy drifts slightly. Eventually a customer is told something the shop cannot honour.

One source of truth answers every enquiry the same way. When a case needs judgement it reaches a person with the details gathered, which is faster for everyone involved.

Cross-Border Demand Accumulates Quietly

Long-running Polish stores usually have foreign visitors in their analytics and a handful of unanswered foreign-language emails in the archive. That demand was always there; nobody had time for it.

Answering in 36 languages costs nothing extra once the assistant is live, so that latent demand becomes measurable rather than theoretical.

Reversible Beats Impressive

The reason mature stores avoid new tools is not cost but entanglement: anything installed becomes something to maintain and eventually remove, and removals break old shops.

A snippet in a defined insertion point is trivially reversible. That makes trying it a small decision, which is the only kind of decision a stable shop should be asked to make.

Ready to Improve Support Without Touching the Shop?

Start free with 100 messages and let your SOTESHOP store answer customers on its own.

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