AI Chatbot for IdoSell Stores

IdoSell stores are usually selling in several countries at once, which multiplies enquiries in languages nobody staffed for. One snippet adds an assistant that answers every market from the same catalogue, day and night.

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Enter your IdoSell store URL and see how an AI assistant would answer your customers

See It In Action

For IdoSell stores selling across several countries from one catalogue

AI answering customers across several European markets

Every Market Answered in Its Own Language

Selling into Czechia, Germany, Romania and Hungary from one store means enquiries arrive in four languages at four different evening peaks. The assistant answers each in kind across 36 languages, from the same product information.

Adding the Asyntai snippet to IdoSell

Added Through HTML and JavaScript Additions

IdoSell has a dedicated area for HTML and JavaScript additions, with campaign grouping and head placement across all pages. The snippet belongs there — no template access and nothing to redo after a design change.

Chatbot answering cross-border delivery questions

Handles Cross-Border Delivery Detail

Which carrier serves which country, how long transit takes, what a return from abroad costs and who pays it. These questions block international orders more often than price does, and they are all already answered on your pages.

AI handling B2B and retail questions together

Supports B2B Alongside Retail

Wholesale buyers ask about net prices, minimum quantities and invoice terms in the same chat window as consumers asking about a single parcel. The assistant answers both and captures the enquiries that need a quotation.

Reviewing chat logs to improve product pages

Turns Repeat Questions Into Page Fixes

Chat logs show which product pages fail to explain themselves in which market. Each fix improves conversion across every language version at once.

Have any questions? Try our AI chatbot right now

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Built for IdoSell Merchants

One snippet in HTML and JavaScript additions. Applies to all pages, in every language version.

Built for Multi-Market Selling

One assistant covers every country you sell to, in 36 languages, without a separate support process per market.

No Template Access Needed

The snippet goes into the additions area with head placement across all pages, so redesigns leave it working.

Cross-Border Logistics Explained

Carriers, transit times, return costs and customs handling answered from your own published terms.

B2B Enquiries Captured

Quantities, requirements and contact details are collected before anything reaches your sales team.

Consistent in Every Language

Your rules apply identically whether the conversation is in Polish, German or Romanian.

No Invented Terms

Undocumented details are reported as such rather than estimated, which matters most in markets you cannot supervise closely.

Simple IdoSell Integration

One snippet in HTML and JavaScript additions covers every page and every language version of the store.

  1. 1

    Sign up and copy your snippet

    Create your Asyntai account, add your store URL so the AI can read your catalogue and policy pages, then copy the snippet from your dashboard.

  2. 2

    Open HTML and JavaScript additions

    In the moderation area of your IdoSell panel, create an addition — the same mechanism used for pixels and tracking scripts.

  3. 3

    Set it to the head section on all pages

    Choosing all pages and both desktop and mobile means the assistant is available everywhere shoppers land.

  4. 4

    Activate and it is live

    The assistant answers immediately. Tone, rules, uploaded documents and colours are managed from your dashboard.

Get Your JavaScript Snippet

Sign up free and get your personalised snippet instantly - paste it once and the widget is live

Why IdoSell Store Operators Choose Asyntai

Start free with 100 messages, upgrade as markets multiply

Expansion Without Support Hires

Adding a country normally adds enquiries in a new language before it adds revenue. The assistant absorbs that first wave.

Coverage Across Time Zones

Four markets mean four evening peaks. Automated answers cover all of them without a rota.

Cleaner Read on New Markets

When enquiries are answered promptly everywhere, weak demand means weak demand rather than slow support.

Ready to add an AI assistant to your IdoSell store?

Start free with 100 messages. No credit card required.

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Frequently Asked Questions

What IdoSell operators ask before adding the snippet

How do I add the chatbot to my IdoSell store?
Through HTML and JavaScript additions in the moderation area. Sign up, copy the snippet from your Asyntai dashboard, create an addition set to the head section on all pages, activate it, and the assistant is live.
Does it cover all my language versions?
Yes. The addition applies across the store, and the assistant detects each visitor’s language independently, so every language version is served by the same install.
Do I need to edit templates?
No. The additions mechanism is designed for third-party code, so your templates stay untouched and design changes do not remove it.
Can it answer cross-border delivery questions?
Yes, from your published terms: which carriers serve which countries, transit times, shipping costs, and how returns from abroad are handled.
Does it support B2B customers?
It answers what you have documented about net pricing, minimum quantities and invoice terms, and captures quotation requests with the details attached.
How does the AI learn my catalogue?
It reads your storefront pages plus your delivery, payment and returns pages, and accepts uploads for anything not published, such as compatibility tables or certificates.
Will it affect page speed?
No. It loads after your content has rendered, is under 50KB, and runs independently of your templates and checkout.
What happens at the message limit?
Free includes 100 messages a month and Starter 2,500. At the limit the assistant pauses until the next reset, or you upgrade instantly.
Can I run several stores or country sites?
Yes, each with its own knowledge base, instructions and chat history. Free covers 1 store, Starter 2, Standard 3, and Pro up to 20.

What an AI Assistant Adds to a Multi-Market IdoSell Store

Expansion Multiplies Questions Before Revenue

Opening a new country on IdoSell is technically straightforward: translations, currency, carriers, done. What follows is less planned — enquiries in a language nobody on the team speaks confidently, arriving at that market’s evening peak rather than yours.

Those first enquiries determine whether the market looks viable. Answered instantly, they usually repeat and multiply. Left for two days, they produce a report showing weak demand, which is really a report showing slow support.

Cross-Border Questions Are Logistical, Not Commercial

International shoppers rarely hesitate over the product. They hesitate over what happens around it: who carries the parcel, how long it takes, what a return costs, whether customs will add anything, whether the warranty applies where they live.

All of that is documented somewhere on your store already. Making it answerable in the visitor’s language at the moment of doubt removes the most common reason a cross-border basket is abandoned.

Two Customer Types, One Chat Window

IdoSell stores frequently serve wholesale and retail from the same catalogue. A dealer asking about net prices and a consumer asking about a single delivery both open the same widget, and both expect a competent answer.

The assistant separates them by what they ask rather than by which form they filled in. Consumers get immediate answers; trade enquiries are captured with quantities and contact details so your team can quote instead of qualifying.

Consistency Is Harder Across Languages

When support happens in four languages through different people or agencies, answers drift. The return window gets described slightly differently in German than in Polish, and the discrepancy eventually becomes a complaint.

One source of truth removes that risk. Your rules are applied identically in every language, which is the only practical way to keep policy consistent across markets you cannot personally review.

The Additions Mechanism Was Made for This

IdoSell already expects stores to add third-party code, which is why HTML and JavaScript additions exist with campaign grouping and page placement. Using it means no template access, no developer, and no risk during a redesign.

It also makes the decision reversible. Deactivate the addition and the assistant is gone, with nothing left behind in the store. Trying it costs one entry in a panel you already use.

Ready to Serve Every Market From One Store?

Start free with 100 messages and let your IdoSell store answer in every language you sell in.

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