Questions and answers

Asyntai is an AI assistant for your website. It answers visitor questions day and night, in the language the visitor writes in, from the content you give it. You manage the instructions, the knowledge and the look in one dashboard.

About five minutes. You sign up, enter your website address and Asyntai reads your public pages. Then you copy one snippet into your site and the chat is live.

No. The snippet is one line of JavaScript. It works with WordPress, Shopify, Wix, Squarespace, Webflow and any site that lets you add a script tag. More than 30 platforms also have a ready-made Asyntai plugin.

Yes. The Free plan gives you 50 messages each month and needs no card. You keep the Free plan for as long as you want, and you can move to a paid plan at any time.

Put it just before the closing body tag, on every page where you want the chat. Most themes and site builders have a field for custom code in their settings. The installation guide shows where it is on each platform.

Yes. You set the colours, your logo, the assistant name, the greeting and the position of the button on the Customize page. The launcher button has several shapes, from a round bubble to a slim edge tab.

Free gives one website, Starter two, Standard three and Pro twenty. Each website keeps its own instructions, knowledge and chat history.

WordPress, Shopify, Magento, OpenCart, Joomla, Moodle, Zendesk and more than 30 others. If your platform is not on the list, the snippet works anywhere. The installation guide lists them.

It reads your website when you sign up. You can add more at any time: single pages, PDF files, plain text, videos and your product feed. You also write AI Instructions, which tell it how to answer and what to say.

Yes. The AI replies in the language the visitor writes in. The widget interface itself is available in 32 languages. Language features start on the Starter plan.

That is your choice. In Instructions mode it stays on your business and declines the rest. In General mode it also answers broader questions. You switch between the two in the dashboard.

It says so instead of inventing an answer. It can collect the visitor's email or pass the chat to a person. The Knowledge Gaps report shows you the questions it could not answer, so you can add what is missing.

Yes. When a visitor asks for a human, you get an email with a link that puts you straight into that conversation. The visitor sees that a person has joined.

Yes. Connect your product feed and the AI can name products, quote the current price and link to the product page.

Enterprise is a custom contract. Annual billing costs less each month. See the pricing page for what each plan includes.

Every reply the AI sends to a visitor counts as one message. The counter resets at the start of each month.

The chat widget stops showing on your site until the limit resets at the start of the next month. You can raise the limit at any time by moving to a higher plan. We email you when you reach 50 percent and again at 75 percent.

Yes. You cancel in Plans & Billing in your dashboard. Your account then moves back to the Free plan and your data stays where it is.

In the European Union. Asyntai is run by a company in the Czech Republic. The privacy policy has the detail.

Yes. Starter gives two seats, Standard three and Pro ten. You invite people on the Add Team page and each one signs in with their own address.

Email [email protected], or ask the chat assistant in the corner of this page. The documentation covers setup and every feature.