AI Chatbot for Wbuy Stores
If your sales start in an Instagram DM or a WhatsApp thread, the store is where those conversations should end up. One script puts an assistant on your Wbuy storefront that answers the same questions instantly, without anyone typing.
Try it on your own store for free
Enter your Wbuy store URL and see how an AI assistant would answer your customers
See It In Action
For Wbuy stores selling across social channels as well as the storefront
Moves the Conversation Onto the Store
Customers ask in DMs because that is where they know someone answers. When the store itself answers instantly, those conversations happen on the page where the buy button is, instead of in an inbox somebody has to monitor.
One Script, Registered Per Page or Store-Wide
Wbuy lets you register scripts from settings and choose where they apply. Add the snippet once for all pages and the assistant is available wherever your traffic lands.
Handles Live and Campaign Rushes
A live session or a story pushes a crowd onto one product at once. The assistant answers every one of them simultaneously, so the rush turns into orders rather than a backlog.
Answers Freight, Payment and Stock
The three questions that decide Brazilian orders, answered from your own published terms, at any hour, in the visitor’s language.
Escalates With Details Attached
When something genuinely needs a person — a custom request, a complaint, a wholesale enquiry — the assistant collects the details first so your team starts informed.
Have any questions? Try our AI chatbot right now
Ask it anything - it is live on this page
Built for Wbuy Merchants
One script from settings. Applies to every page you choose.
Answers Where the Buy Button Is
Questions get resolved on the storefront instead of in a DM thread nobody is watching.
Registered From Settings
Script per page or store-wide, added from the panel, with no theme editing.
Handles a Crowd
Parallel conversations mean a live session or story spike does not overwhelm anyone.
Freight and Payment Covered
Regions, carriers, instalments and Pix discounts answered from your own terms.
Portuguese and 35 Languages
Detected per visitor, useful the moment you sell beyond Brazil.
Only Your Information
No invented promises about delivery or stock, which keeps post-sale complaints down.
Simple Wbuy Integration
One script registered from settings covers the store. Choose store-wide so the assistant is everywhere.
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1
Sign up and copy your snippet
Create your Asyntai account, add your store URL so the AI can read your catalogue and policies, then copy the snippet from your dashboard.
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Open the script settings in your Wbuy panel
Wbuy provides a script-per-page area where custom code is registered.
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Add a new script for all pages
Store-wide placement means the assistant is available on product, category and cart pages.
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Save and it is live
The assistant answers immediately. Tone, rules, documents and colours are managed from your dashboard.
Sign up free and get your personalised snippet instantly - paste it once and the widget is live
Simple, Transparent Pricing
Start free and scale as you grow. No hidden fees, no long-term contracts.
- 100 messages per month Maximum number of messages the AI can send
- Up to 1 website Maximum number of websites under one account
- Up to 50 crawled pages Maximum pages you can crawl and add to knowledge base
- Up to 1,000,000 characters Total amount of characters in your knowledge base across all your websites.
- 1 seat Number of team members who can access the dashboard
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- 2,500 messages per month Maximum number of messages the AI can send
- Up to 2 websites Maximum number of websites under one account
- Up to 250 crawled pages Maximum pages you can crawl and add to knowledge base
- Up to 3,000,000 characters Total amount of characters in your knowledge base across all your websites.
- 2 seats Number of team members who can access the dashboard
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Review chat logs
Access and review all conversations from your chatbot
- Smarter AI model You can enable a smarter AI model for better replies
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Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- Enable thinking You can enable thinking for more thoughtful AI responses
- Instagram, Messenger, WhatsApp, Discord, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, Discord, and 6,000+ apps via Zapier
- REST API Build custom integrations with our REST API
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Leads
Collect emails and phone numbers from visitors with optional input fields
- Custom notice Display disclaimers or consent notices above the chat input with markdown link support
- Standard support Standard email support with faster response times
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- 15,000 messages per month Maximum number of messages the AI can send
- Up to 3 websites Maximum number of websites under one account
- Up to 1,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Up to 15,000,000 characters Total amount of characters in your knowledge base across all your websites.
- 3 seats Number of team members who can access the dashboard
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Review chat logs
Access and review all conversations from your chatbot
- Smarter AI model You can enable a smarter AI model for better replies
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Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- Enable thinking You can enable thinking for more thoughtful AI responses
- Instagram, Messenger, WhatsApp, Discord, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, Discord, and 6,000+ apps via Zapier
- REST API Build custom integrations with our REST API
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Leads
Collect emails and phone numbers from visitors with optional input fields
- Custom notice Display disclaimers or consent notices above the chat input with markdown link support
- Standard support Standard email support with faster response times
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Real-Time Data Feed
AI can read real-time data (availability, status, products, etc.) during the conversation
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- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
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Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
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Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
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User context
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Custom tools Let the AI call your own API endpoints during a conversation to fetch live, request-specific data — order status, stock, tracking, account lookups, and more
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Image vision
AI AssistantI'm getting this error, can you help?I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
- Speech to text Let visitors send voice messages that are automatically transcribed to text
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Live monitoring
Watch all chat conversations in real-time as they happen on your website
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Human takeover
Take control of any conversation and chat directly with visitors when needed
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AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
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Escalation
Get notified when visitors request to speak with a human and join the chat directly
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Bookings
Let visitors book appointments directly through the chat widget with calendar integration
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Embeds
Embed external tools like Calendly, forms, or maps directly in chat responses
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Support Tickets
AI can create support tickets during conversations for issues that need human follow-up
- Transcript download Allow visitors to download their chat conversation as a text file
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- 50,000 messages per month Maximum number of messages the AI can send
- Up to 20 websites Maximum number of websites under one account
- Up to 5,000 crawled pages Maximum pages you can crawl and add to knowledge base
- Up to 100,000,000 characters Total amount of characters in your knowledge base across all your websites.
- 10 seats Number of team members who can access the dashboard
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Review chat logs
Access and review all conversations from your chatbot
- Smarter AI model You can enable a smarter AI model for better replies
-
Chat analytics
See analytics and insights from your chat conversations
- Localization Translate your widget to 32 languages
- Enable thinking You can enable thinking for more thoughtful AI responses
- Instagram, Messenger, WhatsApp, Discord, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, Discord, and 6,000+ apps via Zapier
- REST API Build custom integrations with our REST API
-
Leads
Collect emails and phone numbers from visitors with optional input fields
- Custom notice Display disclaimers or consent notices above the chat input with markdown link support
- Priority support Priority email support with faster response times
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Real-Time Data Feed
AI can read real-time data (availability, status, products, etc.) during the conversation
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Real-Time Data Feed Max
Connect large product catalogs (up to ~25,000 items) using intelligent search with live data
- Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
- Daily report You can receive daily email summaries of your chat conversations
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Add images
AI AssistantWhat color is the wallet?The Classic Leather Wallet comes in Brown.Add images that the AI can display in chat conversations
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Product cards
AI AssistantShow me headphones under $200Here are our top picks:❮ ❯SoundMax Pro$149Add to cartAudioElite$179Add to cartAdd product cards that the AI can show to customers during chat
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User context (higher limits)
Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
- Custom tools Let the AI call your own API endpoints during a conversation to fetch live, request-specific data — order status, stock, tracking, account lookups, and more
- Image vision Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
- Speech to text Let visitors send voice messages that are automatically transcribed to text
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Live monitoring
Watch all chat conversations in real-time as they happen on your website
-
Human takeover
Take control of any conversation and chat directly with visitors when needed
-
AI Notifications
Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
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Escalation
Get notified when visitors request to speak with a human and join the chat directly
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Bookings
Let visitors book appointments directly through the chat widget with calendar integration
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Embeds
Embed external tools like Calendly, forms, or maps directly in chat responses
-
Support Tickets
AI can create support tickets during conversations for issues that need human follow-up
- Transcript download Allow visitors to download their chat conversation as a text file
- Link tracking parameters Automatically add tracking parameters (like utm_source) to the links your chatbot shares, so you can see in your analytics how much traffic and how many sales it drives
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Remove branding
Remove all Asyntai branding and make the chat widget fully yours
- Reseller-friendly Also great for agencies — give each client their own white-label dashboard branded as you, not us.
- SSO Single Sign-On authentication for your team using SAML or OAuth providers
- Reply suggestions Generate professional email replies using your AI knowledge base
- Translation Widget Let visitors translate your website into 40+ languages with AI-powered translations
- Retention policy Automatically delete chat conversations after a set number of days, with the option to delete captured leads too
Not sure which plan is right for you?
InteractivePlan Calculator
Why Wbuy Sellers Choose Asyntai
Start free with 100 messages, upgrade as channels multiply
Fewer DMs to Answer by Hand
The routine questions get answered on the store, so the inbox holds conversations that are actually worth having.
One Answer for Every Channel
Whatever brought the customer — a story, a live, a search — they get the same accurate answer from the same source.
Always On
Social traffic arrives at unpredictable hours. The assistant is there for all of them.
Frequently Asked Questions
What Wbuy sellers ask before registering the script
What an AI Assistant Changes for a Social-Commerce Store
Conversations Are Where Brazilian Sales Happen
A large share of Brazilian ecommerce still runs through conversation: a DM about availability, a WhatsApp thread about freight, a comment asking for the price. Customers do it because it works — someone always eventually replies.
The cost is that the selling happens in an inbox rather than on the storefront, and it stops entirely when nobody is available. Putting an assistant on the store keeps the conversational habit while removing the dependency on a person.
One Source Beats Four Channels
When answers come from several people across several channels, they drift. Freight quoted differently in a DM than on the site, a return window remembered slightly wrong, a stock promise nobody can honour.
A single assistant answering from your published terms keeps the story consistent no matter where the customer came from. That consistency is what keeps social selling from generating post-sale disputes.
Rushes Are the Point and the Problem
A live session or a well-timed story concentrates hundreds of visitors onto one product within minutes. That is exactly what you wanted, and it is also when questions arrive faster than anyone can type.
Parallel answering turns the rush into orders. Nobody waits, nobody gets a shorter answer because the queue grew, and the momentum you created is not lost to your own typing speed.
Freight Still Decides Everything
However the customer arrives, the deciding questions are the same: what does delivery cost to my city, how long does it take, can I pay in instalments. Social traffic is no more patient about these than search traffic.
Answering them instantly on the storefront is what converts attention into revenue. It also means the customer stops needing a DM to complete a purchase, which is the whole point of having a store.
Escalation Should Not Start From Zero
The value of a human reply is wasted if it begins with asking the customer to repeat themselves. That is what happens when a chat tool escalates a bare notification hours after the conversation started.
Capturing the order number, contact and problem before handing over means your team resolves cases in one message. For a small operation, that is the difference between feeling responsive and feeling overwhelmed.
Ready to Let the Store Answer Instead of the Inbox?
Start free with 100 messages and keep the conversation where the buy button is.