AI Chatbot for Wbuy Stores

If your sales start in an Instagram DM or a WhatsApp thread, the store is where those conversations should end up. One script puts an assistant on your Wbuy storefront that answers the same questions instantly, without anyone typing.

Get Started Free See Pricing

Try it on your own store for free

Enter your Wbuy store URL and see how an AI assistant would answer your customers

See It In Action

For Wbuy stores selling across social channels as well as the storefront

AI assistant answering on the storefront

Moves the Conversation Onto the Store

Customers ask in DMs because that is where they know someone answers. When the store itself answers instantly, those conversations happen on the page where the buy button is, instead of in an inbox somebody has to monitor.

Adding the Asyntai script to a Wbuy store

One Script, Registered Per Page or Store-Wide

Wbuy lets you register scripts from settings and choose where they apply. Add the snippet once for all pages and the assistant is available wherever your traffic lands.

Chatbot handling a rush of visitors during a live

Handles Live and Campaign Rushes

A live session or a story pushes a crowd onto one product at once. The assistant answers every one of them simultaneously, so the rush turns into orders rather than a backlog.

AI answering freight, payment and stock questions

Answers Freight, Payment and Stock

The three questions that decide Brazilian orders, answered from your own published terms, at any hour, in the visitor’s language.

Chatbot collecting details before escalating

Escalates With Details Attached

When something genuinely needs a person — a custom request, a complaint, a wholesale enquiry — the assistant collects the details first so your team starts informed.

Have any questions? Try our AI chatbot right now

Ask it anything - it is live on this page

Built for Wbuy Merchants

One script from settings. Applies to every page you choose.

Answers Where the Buy Button Is

Questions get resolved on the storefront instead of in a DM thread nobody is watching.

Registered From Settings

Script per page or store-wide, added from the panel, with no theme editing.

Handles a Crowd

Parallel conversations mean a live session or story spike does not overwhelm anyone.

Freight and Payment Covered

Regions, carriers, instalments and Pix discounts answered from your own terms.

Portuguese and 35 Languages

Detected per visitor, useful the moment you sell beyond Brazil.

Only Your Information

No invented promises about delivery or stock, which keeps post-sale complaints down.

Simple Wbuy Integration

One script registered from settings covers the store. Choose store-wide so the assistant is everywhere.

  1. 1

    Sign up and copy your snippet

    Create your Asyntai account, add your store URL so the AI can read your catalogue and policies, then copy the snippet from your dashboard.

  2. 2

    Open the script settings in your Wbuy panel

    Wbuy provides a script-per-page area where custom code is registered.

  3. 3

    Add a new script for all pages

    Store-wide placement means the assistant is available on product, category and cart pages.

  4. 4

    Save and it is live

    The assistant answers immediately. Tone, rules, documents and colours are managed from your dashboard.

Get Your JavaScript Snippet

Sign up free and get your personalised snippet instantly - paste it once and the widget is live

Why Wbuy Sellers Choose Asyntai

Start free with 100 messages, upgrade as channels multiply

Fewer DMs to Answer by Hand

The routine questions get answered on the store, so the inbox holds conversations that are actually worth having.

One Answer for Every Channel

Whatever brought the customer — a story, a live, a search — they get the same accurate answer from the same source.

Always On

Social traffic arrives at unpredictable hours. The assistant is there for all of them.

Ready to add an AI assistant to your Wbuy store?

Start free with 100 messages. No credit card required.

Create Free Account

Frequently Asked Questions

What Wbuy sellers ask before registering the script

How do I add the chatbot to my Wbuy store?
From your panel, go to the script settings, add a new script for all pages, and paste the snippet from your Asyntai dashboard. Save and it is live storewide.
Can I put it on some pages only?
Yes. Wbuy lets you register scripts per page, so you can limit it if you want, though most stores run it store-wide.
Does it replace my WhatsApp support?
It reduces the volume that reaches WhatsApp by answering the routine questions on the store. Cases that need a person are collected with details and handed over.
How does it learn my products?
It reads your storefront and your freight, payment and returns pages, and accepts uploaded documents for anything not published.
Can it handle a live-session rush?
Yes. Conversations are answered in parallel, so a crowd arriving at once gets the same quality of answer.
Will it slow the store down?
No. It loads after your content, is under 50KB, and runs independently of your theme and checkout.
Does it answer in Portuguese?
Yes, natively, plus 35 other languages detected automatically.
What happens at the message limit?
Free includes 100 messages a month, Starter 2,500. At the limit it pauses until the next reset, or you upgrade instantly.
Can I run several stores?
Yes, each with its own knowledge base and chat history. Free covers 1 store, Starter 2, Standard 3, and Pro up to 20.

What an AI Assistant Changes for a Social-Commerce Store

Conversations Are Where Brazilian Sales Happen

A large share of Brazilian ecommerce still runs through conversation: a DM about availability, a WhatsApp thread about freight, a comment asking for the price. Customers do it because it works — someone always eventually replies.

The cost is that the selling happens in an inbox rather than on the storefront, and it stops entirely when nobody is available. Putting an assistant on the store keeps the conversational habit while removing the dependency on a person.

One Source Beats Four Channels

When answers come from several people across several channels, they drift. Freight quoted differently in a DM than on the site, a return window remembered slightly wrong, a stock promise nobody can honour.

A single assistant answering from your published terms keeps the story consistent no matter where the customer came from. That consistency is what keeps social selling from generating post-sale disputes.

Rushes Are the Point and the Problem

A live session or a well-timed story concentrates hundreds of visitors onto one product within minutes. That is exactly what you wanted, and it is also when questions arrive faster than anyone can type.

Parallel answering turns the rush into orders. Nobody waits, nobody gets a shorter answer because the queue grew, and the momentum you created is not lost to your own typing speed.

Freight Still Decides Everything

However the customer arrives, the deciding questions are the same: what does delivery cost to my city, how long does it take, can I pay in instalments. Social traffic is no more patient about these than search traffic.

Answering them instantly on the storefront is what converts attention into revenue. It also means the customer stops needing a DM to complete a purchase, which is the whole point of having a store.

Escalation Should Not Start From Zero

The value of a human reply is wasted if it begins with asking the customer to repeat themselves. That is what happens when a chat tool escalates a bare notification hours after the conversation started.

Capturing the order number, contact and problem before handing over means your team resolves cases in one message. For a small operation, that is the difference between feeling responsive and feeling overwhelmed.

Ready to Let the Store Answer Instead of the Inbox?

Start free with 100 messages and keep the conversation where the buy button is.

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