TTrade × Asyntai50 free messages

AI Chatbot for Shopify TradeB2B questions, answered between orders.

Sizes, shipping, returns, payment: your AI assistant answers in seconds from your product pages. Paste one line into Trade's theme.liquid, and the chat is live on every page of your Shopify store, with no extra app.

Start for free See the setup

No credit cardOne line in theme.liquidMade for B2B

atelierlila.com/products/garance-linen-dress

Atelier Lila

Garance linen dress

$98.00

XSSML

Add to cart

Atelier LilaOnline

Hi! Any questions about this dress?

5 minto paste the code into Trade

24/7answers, weekends included

1line of code, no app

50free messages to get started

What it handles

The questions your customers ask every day

They come right before the purchase, often in the evening. Without a quick answer, the cart stays empty. The chatbot answers them with your store's own information.

When will it arrive?How do I return an item?Which size should I pick?Can I pay with Afterpay?Do you offer 2-day shipping?My promo code doesn't work

Where is my order?Do you ship to Canada?What fabric is it?Do you offer gift wrapping?When is it back in stock?Do you sell wholesale?

Features

Built for Trade stores

Works with Trade, Shopify's free theme for B2B and wholesale stores, with its quick order lists and customer account pages.

It knows your whole catalog

Product pages, categories, terms of sale, shipping and returns pages. Add your PDFs (size guide, data sheets) for everything else.

Garance linen dress$98.00

Ondine shirt$68.00

Size chart.pdfRead by the AI

Live in 5 minutes

One line in theme.liquid. No app to install, nothing in your app bill.

5min

Speaks your customer's language

A shopper from Mexico, Quebec or Germany gets an answer in their own language, automatically.

ENESFRDEPTIT

It captures contacts

Quotes, trade orders, complex questions: it asks for the email and saves it.

Claire B.Quote for 40 pieces

New

Desktop and mobile

The chat adapts to every screen and sits clear of Trade's quick order list, cart drawer and sticky header.

See what's blocking the sale

Conversations show the topics that keep coming back. You know what to add to your product pages.

Shipping38%

Sizes26%

Returns17%

Only your content

The AI answers from your pages and documents. It doesn't make up prices, delivery times or promises, and it doesn't answer off-topic questions.

Can you write me a poem?I only answer questions about the Atelier Lila store. Can I help you choose a size?

In action

An assistant that knows your store

It answers from your product pages, suggests the right items and wears your brand's colors.

Answers drawn from your pages
Sizes, delivery times, returns: it uses your own information and makes nothing up.
It can suggest your products
It shows items from your catalog as cards, with the price and a link to the product.
It passes contacts to you
For a quote or a trade order, it collects the customer's email.

Try a color

Setup

Simple setup on Trade

Shopify lets you edit your theme's code. You paste the code once into Trade's theme.liquid layout, and the chat shows on every page. Four steps, five minutes.

Sign up and copy your code

Create your Asyntai account, add your store's address and copy your code from the dashboard. The AI starts reading your pages right away.

Open the theme code

In your Shopify admin, go to Online Store → Themes. Next to Trade, click … → Edit code.

Paste into theme.liquid

Under Layout, open theme.liquid and paste the code just before the closing </body> tag.

Save, and you're live

Click Save and open your store: the chat bubble appears in the corner and is already answering your shoppers.

When you update Trade, the new version arrives as a separate theme. Paste the line into its theme.liquid too before you publish it. Shopify checkout pages do not load theme code, so the chat stays out of checkout.

Online Store Themes Edit code

Layout / theme.liquid</body>

212 {{ content_for_footer }} 213 <script src="https://asyntai.com/static/js/chat-widget.js" 214 data-asyntai-id="YOUR_ID" async></script>215</body> 216</html>

Save

Why Asyntai

What Trade merchants gain

Start free with 50 messages, then grow with your store.

See pricing Start for free

Fewer abandoned carts

A customer with a doubt right before paying gets an answer straight away. A question about shipping costs no longer makes them leave the store.

Fewer repetitive requests

Shipping, tracking, returns and sizes get an automatic answer from your own pages. You only handle the requests that really need you.

More sales, same traffic

You already pay to bring in visitors with Google Ads, Meta or marketplaces. The chatbot helps them find the right product and order.

FAQ

Frequently asked questions

Everything you need to know to add an AI chatbot to your Trade store.

Does it work with every Trade version?

Yes. The code goes into layout/theme.liquid, which every Trade version has. When you install a Trade update, Shopify adds it as a separate theme, so paste the line there too before you publish it.

Why not an app?

You can use one, but on Trade you do not need it. One line in theme.liquid loads the chat on every page, with no app permissions and nothing added to your app bill.

Will it slow down my quick order lists?

No. The script loads asynchronously, once the page, product lists and cart are shown. It adds nothing to your theme bundle, so buyers order as fast as before.

How does the chatbot learn my products?

When you add your store's address, the AI reads your public pages: products, collections, shipping and returns policies. You can upload documents (size chart, PDF catalog) and add your own instructions. After adding new products, run a new crawl from the dashboard.

Can it answer B2B questions and collect quote requests?

Yes. Add your account rules, payment terms, minimum order quantities and lead times to the knowledge base. The chatbot answers from that, and it collects contact details when a buyer wants a quote or a trade account.

Will it conflict with my apps?

No. The chatbot runs in an isolated space and doesn't change the rest of the page. It works alongside review apps, upsell apps and your email tool.

Does it answer customers who speak another language?

Yes. The chatbot detects the shopper's language and replies in it, also when you sell in several markets with Shopify Markets.

Can I use it on several stores?

Yes. Each store has its own setup and knowledge base. The Free plan covers 1 site, Starter 2, Standard 3 and Pro up to 20 sites.

Guide

How an AI chatbot helps Trade stores

B2B buyers want answers, not a sales call

Trade is Shopify's free theme for B2B and wholesale stores, with quick order lists and customer accounts. Professional buyers know what they want, but they ask practical questions first: how do I open an account, what are the payment terms, what is the minimum order.

An AI chatbot answers those questions at any hour. It reads your trade pages, terms and policies, then replies in plain English, in the tone you choose. Buyers get answers without a call, and your sales team gets qualified leads.

Answering the questions that block an order

Most questions arrive just before the purchase: shipping times, returns if the size is wrong, 2-day shipping, paying in installments. If the shopper can't find the answer in a few seconds, they close the tab.

The chatbot answers from your shipping, returns and terms pages. It reminds them of your return window, the carriers you use and your free-shipping threshold. The shopper feels reassured and completes the order.

A salesperson who knows every product

In a store, a salesperson helps with the choice. Online, the shopper is alone with your product pages. The chatbot takes that role: it compares two models, explains the difference between materials, recommends a size or suggests a matching item from your catalog.

Because it only answers from your content, it never recommends products you don't sell and never makes up specs. The richer your product pages, the more precise the answers.

Useful insights for your next campaigns

Every conversation is saved and searchable. Over the weeks, you see which products interest people most, the objections that keep coming up and the information that is missing.

If many shoppers ask whether a product comes in another color, you know what to add to your catalog. If shipping costs keep coming up, you can show them more clearly. The chatbot becomes both a customer service tool and a source of insight to grow your store.

Ready to add an AI assistant to your Trade store?

Start free with 50 messages and see how many questions your customers ask every day.

Start for free See pricing

Other platforms

Shopify Warehouse Empire Turbo Expanse Spotlight Dawn Adobe Commerce Enfold