AI Chatbot for NodeBB Communities

When a community doubles as your support channel, the same version, install and integration questions arrive daily from people who never read the release notes. An assistant answers those from your own documentation, without adding another plugin to your stack.

Get Started Free See Pricing

Try it on your own forum for free

Enter your forum URL and see how an AI assistant would answer your members

See It In Action

For active NodeBB communities where the archive moves faster than newcomers can read it

AI answering version and installation questions

Handles the Version and Install Questions

Which release fixed that, does it work on the current runtime, why did the upgrade change behaviour, which config option controls it. Product communities field these constantly, and the answers sit in release notes nobody reads twice.

Asyntai loaded from a NodeBB theme without a plugin

Stays Out of Your Plugin List

Every plugin you run becomes something to re-verify when NodeBB moves a version. This is a tag in the theme instead — invisible to your plugin manager, unaffected by upgrades, and gone the moment you delete the line.

AI answering from changelogs and upgrade guides

Turns Release Notes Into Answers

Changelogs, upgrade guides and configuration references are written once and consulted rarely. Reading them means the assistant can say which version changed a behaviour and what to set instead.

Chatbot helping a reader who never registered

Converts Lurkers Into Contributors

Most people reading a technical community never register, because asking in public means admitting what they do not know. A private answer removes that barrier and frequently produces a first post afterwards.

Chatbot answering members in several languages

Thirty-Six Languages

Technical communities are international by default. Members are answered in whichever language they write in.

Have any questions? Try our AI chatbot right now

Ask it anything - it is live on this page

Built for NodeBB Merchants

A single tag in your theme. Nothing enters the plugin list.

Release Knowledge On Tap

Version differences, upgrade steps and configuration options answered from your own changelog and docs.

Invisible to Your Plugin Manager

Version bumps cannot break what was never installed, so upgrade nights get no longer.

Your Docs Become the Answer Source

Changelogs, configuration references and pinned troubleshooting posts get consulted for you.

Serves Readers, Not Just Members

The silent majority get answers without registering, which is where most of your traffic actually is.

Thirty-Six Languages, No Setup

Whatever a user types in, the reply comes back in. Nothing to configure per locale.

Silence Beats Speculation

Undocumented behaviour is reported as undocumented instead of guessed at, which matters when users act on the answer.

Simple NodeBB Integration

A tag in the theme is the entire installation. No plugin, no restart of anything except NodeBB itself.

  1. 1

    Register and fetch the tag

    Open an Asyntai account, point it at your forum address so the crawler can work through your public boards and docs, then take the tag from the dashboard.

  2. 2

    Edit the theme you are running

    Self-hosting means direct access: drop the tag just above the closing body tag.

  3. 3

    Save the template

    Every board, topic and profile page now carries it, whether the visitor is signed in or not.

  4. 4

    Rebuild and restart NodeBB

    Answering starts with the next page view. Voice, house rules, reference material and styling are all changed from the dashboard afterwards.

Get Your JavaScript Snippet

Sign up free and get your personalised snippet instantly - paste it once and the widget is live

Simple, Transparent Pricing

Start free and scale as you grow. No hidden fees, no long-term contracts.

Monthly
Annual Save 10%
$ USD EUR
Free
$0
No card required
100 messages
Get started
More details
  • 100 messages per month Maximum number of messages the AI can send
  • Up to 1 website Maximum number of websites under one account
  • Up to 50 crawled pages Maximum pages you can crawl and add to knowledge base
  • Up to 1,000,000 characters Total amount of characters in your knowledge base across all your websites.
  • 1 seat Number of team members who can access the dashboard
Starter
$39
per month
2,500 messages
8 extra features included
Get started
More details
  • 2,500 messages per month Maximum number of messages the AI can send
  • Up to 2 websites Maximum number of websites under one account
  • Up to 250 crawled pages Maximum pages you can crawl and add to knowledge base
  • Up to 3,000,000 characters Total amount of characters in your knowledge base across all your websites.
  • 2 seats Number of team members who can access the dashboard
  • Review chat logs
    How do I reset my password?
    2 min ago 3 msgs
    What are your shipping rates?
    5 min ago 5 msgs
    Do you accept PayPal?
    12 min ago 2 msgs
    Access and review all conversations from your chatbot
  • Smarter AI model You can enable a smarter AI model for better replies
  • Chat analytics
    Top Pages
    /products 24
    /checkout 18
    Top Countries
    United States 45
    Germany 23
    See analytics and insights from your chat conversations
  • Localization Translate your widget to 32 languages
  • Enable thinking You can enable thinking for more thoughtful AI responses
  • Instagram, Messenger, WhatsApp, Discord, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, Discord, and 6,000+ apps via Zapier
  • REST API Build custom integrations with our REST API
  • Leads
    AI Assistant
    Hello! How can I help you today?
    Enter your email (optional) ×
    Type a message...
    Collect emails and phone numbers from visitors with optional input fields
  • Custom notice Display disclaimers or consent notices above the chat input with markdown link support
  • Standard support Standard email support with faster response times
Popular
Standard
$139
per month
15,000 messages
19 extra features included
Get started
More details
  • 15,000 messages per month Maximum number of messages the AI can send
  • Up to 3 websites Maximum number of websites under one account
  • Up to 1,000 crawled pages Maximum pages you can crawl and add to knowledge base
  • Up to 15,000,000 characters Total amount of characters in your knowledge base across all your websites.
  • 3 seats Number of team members who can access the dashboard
  • Review chat logs
    How do I reset my password?
    2 min ago 3 msgs
    What are your shipping rates?
    5 min ago 5 msgs
    Do you accept PayPal?
    12 min ago 2 msgs
    Access and review all conversations from your chatbot
  • Smarter AI model You can enable a smarter AI model for better replies
  • Chat analytics
    Top Pages
    /products 24
    /checkout 18
    Top Countries
    United States 45
    Germany 23
    See analytics and insights from your chat conversations
  • Localization Translate your widget to 32 languages
  • Enable thinking You can enable thinking for more thoughtful AI responses
  • Instagram, Messenger, WhatsApp, Discord, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, Discord, and 6,000+ apps via Zapier
  • REST API Build custom integrations with our REST API
  • Leads
    AI Assistant
    Hello! How can I help you today?
    Enter your email (optional) ×
    Type a message...
    Collect emails and phone numbers from visitors with optional input fields
  • Custom notice Display disclaimers or consent notices above the chat input with markdown link support
  • Standard support Standard email support with faster response times
  • Real-Time Data Feed
    AI Assistant
    Any rooms available tonight?
    Tonight we have 2 rooms available:
    Deluxe King — $189
    Ocean Suite — $259
    AI can read real-time data (availability, status, products, etc.) during the conversation
  • Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
  • Daily report You can receive daily email summaries of your chat conversations
  • Add images
    AI Assistant
    What color is the wallet?
    The Classic Leather Wallet comes in Brown.
    Wallet
    Add images that the AI can display in chat conversations
  • Product cards
    AI Assistant
    Show me headphones under $200
    Here are our top picks:
    Add product cards that the AI can show to customers during chat
  • User context
    AI Assistant
    Where is my order?
    Hi Sarah! Your order #8847 is out for delivery and should arrive by 5 PM today.
    Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
  • Custom tools Let the AI call your own API endpoints during a conversation to fetch live, request-specific data — order status, stock, tracking, account lookups, and more
  • Image vision
    AI Assistant
    Screenshot
    I'm getting this error, can you help?
    I can see the issue! The error shows a missing semicolon on line 42. Add it after the closing bracket.
    Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
  • Speech to text Let visitors send voice messages that are automatically transcribed to text
  • Live monitoring
    Live Sessions 2 Online
    US Desktop
    I'm interested in pricing...
    DE Mobile
    Do you ship to Germany?
    Watch all chat conversations in real-time as they happen on your website
  • Human takeover
    AI Assistant
    I need help with a refund
    John Hi! I can help with that. Let me look up your order.
    Take control of any conversation and chat directly with visitors when needed
  • AI Notifications
    AI Assistant
    The checkout button isn't working
    I'm sorry to hear that. I've notified our team about this issue.
    Scenario triggered: "Bug report"
    Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
  • Escalation
    AI Assistant
    Waiting for a team member...
    Can I talk to a real person?
    Of course! I've notified our team and someone will join you shortly.
    Get notified when visitors request to speak with a human and join the chat directly
  • Bookings
    AI Assistant
    I'd like to book a consultation
    Select a date and time:
    < January 2026 >
    MoTuWeThFrSaSu
    29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
    10:00 14:00 15:00
    Let visitors book appointments directly through the chat widget with calendar integration
  • Embeds
    AI Assistant
    Can I schedule a meeting?
    Sure! Use the form below:
    Calendly
    Embedded content loads here
    Embed external tools like Calendly, forms, or maps directly in chat responses
  • Support Tickets
    AI Assistant
    I need help with a refund
    I've created a support ticket for you.
    Ticket Created
    TKT-48291
    AI can create support tickets during conversations for issues that need human follow-up
  • Transcript download Allow visitors to download their chat conversation as a text file
Pro
$449
per month
50,000 messages
24 extra features included
Get started
More details
  • 50,000 messages per month Maximum number of messages the AI can send
  • Up to 20 websites Maximum number of websites under one account
  • Up to 5,000 crawled pages Maximum pages you can crawl and add to knowledge base
  • Up to 100,000,000 characters Total amount of characters in your knowledge base across all your websites.
  • 10 seats Number of team members who can access the dashboard
  • Review chat logs
    How do I reset my password?
    2 min ago 3 msgs
    What are your shipping rates?
    5 min ago 5 msgs
    Do you accept PayPal?
    12 min ago 2 msgs
    Access and review all conversations from your chatbot
  • Smarter AI model You can enable a smarter AI model for better replies
  • Chat analytics
    Top Pages
    /products 24
    /checkout 18
    Top Countries
    United States 45
    Germany 23
    See analytics and insights from your chat conversations
  • Localization Translate your widget to 32 languages
  • Enable thinking You can enable thinking for more thoughtful AI responses
  • Instagram, Messenger, WhatsApp, Discord, Zapier Connect your AI chatbot to Instagram DMs, Facebook Messenger, WhatsApp, Discord, and 6,000+ apps via Zapier
  • REST API Build custom integrations with our REST API
  • Leads
    AI Assistant
    Hello! How can I help you today?
    Enter your email (optional) ×
    Type a message...
    Collect emails and phone numbers from visitors with optional input fields
  • Custom notice Display disclaimers or consent notices above the chat input with markdown link support
  • Priority support Priority email support with faster response times
  • Real-Time Data Feed
    AI Assistant
    Any rooms available tonight?
    Tonight we have 2 rooms available:
    Deluxe King — $189
    Ocean Suite — $259
    AI can read real-time data (availability, status, products, etc.) during the conversation
  • Real-Time Data Feed Max
    AI Assistant
    Do you have wireless earbuds?
    Found 3 matching products:
    AirPods Pro — $249 In Stock
    Galaxy Buds — $179 In Stock
    Sony WF-1000 — $198 Low Stock
    Connect large product catalogs (up to ~25,000 items) using intelligent search with live data
  • Knowledge gaps AI analyzes conversations to identify where it lacked knowledge
  • Daily report You can receive daily email summaries of your chat conversations
  • Add images
    AI Assistant
    What color is the wallet?
    The Classic Leather Wallet comes in Brown.
    Wallet
    Add images that the AI can display in chat conversations
  • Product cards
    AI Assistant
    Show me headphones under $200
    Here are our top picks:
    Add product cards that the AI can show to customers during chat
  • User context (higher limits)
    AI Assistant
    Where is my order?
    Hi Sarah! Your order #8847 is out for delivery and should arrive by 5 PM today.
    Pass user-specific information (order status, account status, renewal date, etc.) to the AI so it can use it during the conversation
  • Custom tools Let the AI call your own API endpoints during a conversation to fetch live, request-specific data — order status, stock, tracking, account lookups, and more
  • Image vision Users can upload images in chat for troubleshooting, bug reports, or when they need visual help
  • Speech to text Let visitors send voice messages that are automatically transcribed to text
  • Live monitoring
    Live Sessions 2 Online
    US Desktop
    I'm interested in pricing...
    DE Mobile
    Do you ship to Germany?
    Watch all chat conversations in real-time as they happen on your website
  • Human takeover
    AI Assistant
    I need help with a refund
    John Hi! I can help with that. Let me look up your order.
    Take control of any conversation and chat directly with visitors when needed
  • AI Notifications
    AI Assistant
    The checkout button isn't working
    I'm sorry to hear that. I've notified our team about this issue.
    Scenario triggered: "Bug report"
    Get email alerts when AI detects specific scenarios you define (bug reports, sales opportunities, etc.)
  • Escalation
    AI Assistant
    Waiting for a team member...
    Can I talk to a real person?
    Of course! I've notified our team and someone will join you shortly.
    Get notified when visitors request to speak with a human and join the chat directly
  • Bookings
    AI Assistant
    I'd like to book a consultation
    Select a date and time:
    < January 2026 >
    MoTuWeThFrSaSu
    29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
    10:00 14:00 15:00
    Let visitors book appointments directly through the chat widget with calendar integration
  • Embeds
    AI Assistant
    Can I schedule a meeting?
    Sure! Use the form below:
    Calendly
    Embedded content loads here
    Embed external tools like Calendly, forms, or maps directly in chat responses
  • Support Tickets
    AI Assistant
    I need help with a refund
    I've created a support ticket for you.
    Ticket Created
    TKT-48291
    AI can create support tickets during conversations for issues that need human follow-up
  • Transcript download Allow visitors to download their chat conversation as a text file
  • Link tracking parameters Automatically add tracking parameters (like utm_source) to the links your chatbot shares, so you can see in your analytics how much traffic and how many sales it drives
  • Remove branding
    AI Assistant
    Hello! How can I help you today?
    Type your message...
    Remove all Asyntai branding and make the chat widget fully yours
  • Reseller-friendly Also great for agencies — give each client their own white-label dashboard branded as you, not us.
  • SSO Single Sign-On authentication for your team using SAML or OAuth providers
  • Reply suggestions Generate professional email replies using your AI knowledge base
  • Translation Widget Let visitors translate your website into 40+ languages with AI-powered translations
  • Retention policy Automatically delete chat conversations after a set number of days, with the option to delete captured leads too

Need higher volume or reseller options? Contact us at [email protected]

Not sure which plan is right for you?

Interactive
Plan Calculator

Why NodeBB Communities Choose Asyntai

Start free with 100 messages, upgrade as the community grows

Maintainer Hours Protected

Documented questions stop reaching the people who could be building instead. That is the scarcest resource any project has.

Answers Without a Public Question

Readers who would never post get help anyway, which is where most of your traffic actually sits.

Better Reports When They Do Arrive

Versions, environment and error text collected up front, so what reaches the tracker is actionable.

Ready to add an AI assistant to your NodeBB forum?

Start free with 100 messages. No credit card required.

Create Free Account

Frequently Asked Questions

What NodeBB admins ask before adding the snippet

How do I add it to a NodeBB install?
One line in the theme template, before the closing body tag. Self-hosted means no plugin, no approval and no marketplace step.
Is there a plugin?
No, intentionally. A template line means nothing to keep compatible with NodeBB releases or with your other plugins.
What does it read to answer questions?
Whatever your forum publishes — boards, pinned posts, guides — collected by crawling. Anything kept off the forum, such as an internal runbook, can be uploaded directly instead.
Does it write posts or replies?
Never. It operates only inside the chat widget, so every word on the forum itself is still written by a person.
What about unregistered readers?
They can use it too. Since most technical-community traffic never signs up, that is usually where the majority of the value shows up.
Can it answer version-specific questions?
Yes, if your release notes and upgrade guides are published. It will tell a user which release changed a behaviour and point at the relevant documentation rather than guessing.
Does it handle other languages?
Thirty-six of them, chosen automatically from the message it is replying to.
And if we exceed the monthly allowance?
Replies stop until the counter rolls over, or you lift the ceiling from the dashboard. The free tier carries 100 conversations a month and Starter 2,500, with warnings before either runs dry.
We operate more than one forum. Fine?
Each install stays walled off — its own crawled material, its own instructions, its own transcripts. One on Free, two on Starter, three on Standard, twenty on Pro.

What an AI Assistant Adds to an Active Community

A Community Doubling as a Support Desk

Plenty of NodeBB installations exist because a product needed somewhere for users to talk, and then quietly became the place users go when something breaks. Support volume arrives without a support process behind it.

That works while the maintainers have time and fails the moment they do not. Answering the documented layer automatically keeps the channel responsive without pretending it is a helpdesk.

Support Load Arrives Before a Support Team

A community attached to a product grows faster than the organisation behind it. Questions accumulate while the roadmap stays full, and answering them competes directly with shipping.

Automating the documented layer buys time without hiring. The maintainers keep the conversations that need their judgement, and users stop waiting days for something the docs already covered.

Nobody Reads the Changelog Twice

Release notes are written for the moment of release and then abandoned. Six months later a user hits behaviour that changed in a version they skipped, and asks in the forum rather than diffing changelogs.

An assistant that has read every release note can answer that in one exchange. The documentation you already wrote starts earning its keep long after publication.

Maintainers Should Not Be a Search Engine

The people who can answer hardest questions are usually the same people being asked the easiest ones. Their time is the most expensive input the project has, and repetition consumes it fastest.

Routing documented questions to software protects that capacity. Contributors keep contributing rather than spending an evening restating installation prerequisites.

Search Fails Exactly When It Matters

Someone hitting an error searches for the error text, which rarely matches how the community describes the problem. They find nothing, post anyway, and the same thread appears for the tenth time.

Answering from the whole corpus in the user’s own phrasing closes that gap. The thread never gets created, and the person gets an answer while the problem is still in front of them.

Ready to Onboard Members Without the Repetition?

Start free with 100 messages and let your guides answer newcomers.

Start Free - No Credit Card Required