AI Chatbot for Litmos Academies

Corporate training generates a predictable stream of questions: what is mandatory, when does it expire, where is my certificate, why can I not see the course. One entry in your theme answers all of it without an admin ticket.

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Try it on your own academy for free

Enter your academy URL and see how an AI assistant would answer your learners

See It In Action

For L&D teams whose inbox is mostly the same five questions

AI answering compliance training questions

Answers Compliance Questions Precisely

Which courses are mandatory for a role, when a certification expires, what happens if a deadline passes. Compliance training generates anxious questions, and vague answers create risk rather than reassurance.

Adding the Asyntai script through Litmos theme settings

Added Through Theme Custom JavaScript

Litmos themes support custom JavaScript per brand, so the assistant is added in the platform’s own customisation area rather than bolted on from outside.

Chatbot answering certificate and record questions

Handles Certificate and Record Requests

Where a certificate lives, how to download it, how to prove completion to an auditor. Routine, frequent, and entirely documented.

AI explaining course access rules

Explains Access and Assignment Rules

Why a course is not visible, how assignments reach a learner, what happens when a role changes. Most access tickets are configuration working as designed.

Chatbot answering learners in several languages

Thirty-Six Languages

Global workforces train in many languages. Learners get answers in the one they use daily.

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Built for Litmos Merchants

One entry in theme custom JavaScript. Per-brand where you need it.

Compliance Answers, Exactly

Mandatory courses, expiry dates and consequences answered from your own published policy.

Certificates and Records

Where to find them and how to share them, without an administrator in the loop.

Platform Customisation Area

Added through theme settings rather than as an external hack, and configurable per brand.

Access Rules Explained

Assignment logic and visibility explained, which removes most access tickets.

36 Languages

Detected per learner, useful for distributed workforces.

No Invented Exemptions

It explains policy and never waives a requirement or extends a deadline.

Simple Litmos Integration

One entry in theme custom JavaScript covers the academy. Brands can be configured separately.

  1. 1

    Sign up and copy your snippet

    Create your Asyntai account, add your academy URL so the AI can read your published pages, then copy the snippet from your dashboard.

  2. 2

    Open Theme settings in Litmos

    Find the custom JavaScript option, which is available per brand alongside custom CSS and header markup.

  3. 3

    Paste the snippet

    It then loads for learners using that brand.

  4. 4

    Save and it is live

    Tone, rules, uploaded documents and colours are managed from your dashboard.

Get Your JavaScript Snippet

Sign up free and get your personalised snippet instantly - paste it once and the widget is live

Why L&D Teams Choose Asyntai

Start free with 100 messages, scale with headcount

A Smaller Admin Inbox

The five questions that dominate L&D support get answered without a person reading them.

Better Completion Rates

Learners who understand what is required and by when finish more often than those who guess.

Defensible Consistency

Every learner is told the same policy, which matters when compliance is audited.

Ready to add an AI assistant to your Litmos academy?

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Frequently Asked Questions

What L&D teams ask first

How is it installed?
Through Theme settings, using the custom JavaScript option. It can be configured per brand, alongside your custom CSS and header markup.
Can it see learner records or scores?
No. It reads published material only. It has no access to individual records unless you deliberately connect an endpoint you control.
Where does its knowledge come from?
Your published course descriptions and policy pages, plus uploads such as a training policy or compliance matrix.
Can it mark a course complete?
No. It explains requirements and where to find things; completion remains a platform action.
Will it answer compliance questions accurately?
It quotes your own policy and says when something is not documented, which is the only safe behaviour where compliance is concerned.
Does it support multiple brands?
Yes. Custom JavaScript is per brand, so different audiences can have differently configured assistants.
Which languages does it support?
Thirty-six, detected from what each learner writes.
What happens at the message limit?
Free includes 100 messages a month, Starter 2,500. Enterprise learner populations usually need a higher plan.
Can we run separate assistants per region?
Yes, each with its own knowledge base and instructions. Free covers 1, Starter 2, Standard 3, and Pro up to 20.

What an AI Assistant Adds to Corporate Training

Training Support Is Five Questions on Repeat

Ask any L&D team what fills their inbox and the list is short: what is mandatory for me, when is it due, where is my certificate, why can I not see a course, does last year’s training still count.

Every one of those has a documented answer. Automating them removes most of the administrative load without touching the parts of the role that involve designing and improving training.

Compliance Anxiety Deserves Precision

When training is mandatory, learners get anxious about deadlines and consequences, and anxious people ask the same question several times in different words.

Precise answers drawn from your own policy calm that quickly and consistently. Vague reassurance does the opposite, and in a compliance context it also creates risk for the organisation.

Access Tickets Are Usually Configuration

Most access complaints are the system working as designed: a course assigned by role, released on a schedule, or restricted to a group. The learner cannot see that, so they report a fault.

Explaining the rule at the moment of confusion resolves the majority of those without an administrator investigating anything.

Completion Rates Follow Clarity

Learners who are unsure what is required, or when, tend to postpone. Postponement is the main cause of missed deadlines rather than refusal.

Answering clearly at the point of doubt improves completion measurably, which is the metric L&D teams are actually judged on.

Global Workforces Train in Many Languages

Multinational organisations deliver training in a handful of languages and support it in one. That gap penalises exactly the employees who already have the most friction.

Answering in the learner’s own language costs nothing extra once the assistant is live and removes an inequity that is otherwise expensive to fix.

Ready to Automate the Five Questions?

Start free with 100 messages and let learners answer themselves.

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