IIONOS × Asyntai50 free messages

AI Chatbot for IONOS Website BuilderOne line in Head Code. Every page covered.

Opening hours, prices, services, orders: your AI assistant answers in seconds from your pages. Paste one line into the Head Code settings of MyWebsite Now, publish, and the chat is live on every page.

No credit cardOne line in Head CodeNo developer needed
atelierlila.com/products/garance-linen-dress
Atelier Lila
Garance linen dress
$98.00
XSSML
Add to cart
Atelier LilaOnline
Hi! Any questions about this dress?
Powered by Asyntai
5 minto paste the code and publish
24/7answers, weekends included
1line of code
50free messages to get started
What it handles

The questions your customers ask every day

They come right before the purchase, often in the evening. Without a quick answer, the cart stays empty. The chatbot answers them with your store's own information.

When will it arrive?How do I return an item?Which size should I pick?Can I pay with Afterpay?Do you offer 2-day shipping?My promo code doesn't work
Where is my order?Do you ship to Canada?What fabric is it?Do you offer gift wrapping?When is it back in stock?Do you sell wholesale?
Features

Built for IONOS sites

Works with IONOS MyWebsite Now, for business websites and online stores, on every page and in every language version.

It knows your whole catalog

Product pages, categories, terms of sale, shipping and returns pages. Add your PDFs (size guide, data sheets) for everything else.

Garance linen dress$98.00
Ondine shirt$68.00
Size chart.pdfRead by the AI

Live in 5 minutes

One line in Settings → Head Code and one publish. No HTML module on each page.

5min

Speaks your customer's language

A shopper from Mexico, Quebec or Germany gets an answer in their own language, automatically.

ENESFRDEPTIT

It captures contacts

Quotes, trade orders, complex questions: it asks for the email and saves it.

CB
Claire B.Quote for 40 pieces
New

Desktop and mobile

The chat adapts to every screen and sits clear of your IONOS header, menu and cookie banner.

See what's blocking the sale

Conversations show the topics that keep coming back. You know what to add to your product pages.

Shipping38%
Sizes26%
Returns17%

Only your content

The AI answers from your pages and documents. It doesn't make up prices, delivery times or promises, and it doesn't answer off-topic questions.

Can you write me a poem?I only answer questions about the Atelier Lila store. Can I help you choose a size?
In action

An assistant that knows your store

It answers from your product pages, suggests the right items and wears your brand's colors.

  • Answers drawn from your pages

    Sizes, delivery times, returns: it uses your own information and makes nothing up.

  • It can suggest your products

    It shows items from your catalog as cards, with the price and a link to the product.

  • It passes contacts to you

    For a quote or a trade order, it collects the customer's email.

Try a color
Setup

Simple setup on IONOS

MyWebsite Now has a Head Code field for code that runs on every page. You paste the code there once, publish, and the chat shows on every page. Four steps, five minutes.

Sign up and copy your code

Create your Asyntai account, add your site's address and copy your code from the dashboard. The AI starts reading your pages right away.

Open the editor

Log in to your IONOS account, open Website and click Edit website to start MyWebsite Now.

Paste into Head Code

Go to Settings → Head Code and paste your Asyntai code into the field.

Publish, and you're live

Click Publish and open your site: the chat bubble appears in the corner and is already answering your visitors.

Use the Head Code field, not an HTML module on one page, so the chat shows on every page of your site.

MyWebsite Now Settings Head Code
Head Code<head>
1<script src="https://asyntai.com/static/js/chat-widget.js" 2 data-asyntai-id="YOUR_ID" async></script>
Publish
Why Asyntai

What IONOS sites gain

Start free with 50 messages, then grow with your store.

01

Fewer abandoned carts

A customer with a doubt right before paying gets an answer straight away. A question about shipping costs no longer makes them leave the store.

02

Fewer repetitive requests

Shipping, tracking, returns and sizes get an automatic answer from your own pages. You only handle the requests that really need you.

03

More sales, same traffic

You already pay to bring in visitors with Google Ads, Meta or marketplaces. The chatbot helps them find the right product and order.

FAQ

Frequently asked questions

Everything you need to know to add an AI chatbot to your IONOS store.

Where do I paste the code in IONOS?

In MyWebsite Now, go to Settings → Head Code. Code there runs on every page of your site. You do not need to add an HTML module to each page.

Do I need an HTML module or a higher package?

You do not need the HTML module, because the chat goes into the site-wide Head Code. The HTML module is only in some MyWebsite Now packages. If you do not find the Head Code setting, ask IONOS which package you have.

Will it slow down my IONOS site?

No. The script loads asynchronously, after the page is shown. Your page speed stays the same.

How does the chatbot learn about my business?

When you add your site's address, the AI reads your public pages: services, prices, opening hours and policies. You can upload documents and add your own instructions. After you change your pages, run a new crawl from the dashboard.

Does it work with my IONOS online store?

Yes. The chat shows on your store pages and answers questions about products, shipping and returns from your own pages.

Will it conflict with my other code?

No. The chatbot runs in an isolated space and doesn't change the rest of the page. It works alongside analytics, booking widgets and the IONOS cookie banner.

Does it answer visitors who speak another language?

Yes. The chatbot detects the visitor's language and replies in it, even if your site is only in one language.

Can I use it on several sites?

Yes. Each site has its own setup and knowledge base. The Free plan covers 1 site, Starter 2, Standard 3 and Pro up to 20 sites.

Guide

How an AI chatbot helps IONOS sites

A small business site that answers

IONOS is one of the largest web hosts in Europe, and MyWebsite Now is its website builder. Craftspeople, restaurants, shops, clinics and freelancers use it to get online without a developer. Their visitors ask the same questions every day: are you open, what does it cost, do you deliver.

An AI chatbot answers those questions while you work. It reads your pages, then replies in plain English, in the tone you choose. Visitors get an immediate answer, and you get fewer phone calls and emails about details that are already on your site.

Answering the questions that block an order

Most questions arrive just before the purchase: shipping times, returns if the size is wrong, 2-day shipping, paying in installments. If the shopper can't find the answer in a few seconds, they close the tab.

The chatbot answers from your shipping, returns and terms pages. It reminds them of your return window, the carriers you use and your free-shipping threshold. The shopper feels reassured and completes the order.

A salesperson who knows every product

In a store, a salesperson helps with the choice. Online, the shopper is alone with your product pages. The chatbot takes that role: it compares two models, explains the difference between materials, recommends a size or suggests a matching item from your catalog.

Because it only answers from your content, it never recommends products you don't sell and never makes up specs. The richer your product pages, the more precise the answers.

Useful insights for your next campaigns

Every conversation is saved and searchable. Over the weeks, you see which products interest people most, the objections that keep coming up and the information that is missing.

If many shoppers ask whether a product comes in another color, you know what to add to your catalog. If shipping costs keep coming up, you can show them more clearly. The chatbot becomes both a customer service tool and a source of insight to grow your store.

Ready to add an AI assistant to your IONOS site?

Start free with 50 messages and see how many questions your customers ask every day.

No credit card. Cancel anytime.