AI Chatbot for Intershop Storefronts

B2B buyers research before they raise a purchase order, and they do it outside your office hours. A script tag adds an assistant that answers specifications, lead times and contract questions from your own published content.

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See It In Action

For Intershop B2B operations where buyers self-serve before they order

AI answering during the B2B research phase

Serves the Research Phase

Most of a B2B purchase happens before anyone contacts you: comparing specifications, checking lead times, confirming compatibility with installed equipment. Whoever answers during that phase shapes the specification.

Adding the Asyntai script tag to an Intershop storefront

One Tag, No Platform Work

No module, no cartridge, no data model change. A script tag in the storefront template, deployed through the release you already have scheduled.

Chatbot capturing a quotation request

Handles Quotation Requests Properly

Rather than a form that says "we will be in touch", the assistant collects quantity, requirement, delivery expectation and contact details, so sales receive something they can quote against.

AI answering technical specifications

Answers Technical Detail Accurately

Dimensions, tolerances, materials, certifications, compatibility. It answers from your published data and uploaded documents, and says when a detail is not documented.

Chatbot answering consistently across countries

Consistent Across Every Market

Multi-country B2B operations describe terms differently by region. One assistant answering from one source removes that inconsistency across 36 languages.

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Built for Intershop Merchants

One script tag. No module, no data model change.

Covers the Research Phase

Specification and lead-time questions answered at the hour buyers actually ask them.

Quotation Requests Qualified

Quantity, requirement and contact captured before anything reaches sales.

Specification-Level Accuracy

Answers from your product data and uploaded documents, never interpolated.

36 Languages

Detected per visitor, keeping terms consistent across regional storefronts.

No Platform Development

A template tag rather than a module, so upgrades and patches are unaffected.

Refuses to Guess

Undocumented details are reported as such, which contract commerce requires.

Simple Intershop Integration

One script tag in the storefront template covers the site. No module or platform change is involved.

  1. 1

    Sign up and copy your snippet

    Create your Asyntai account, add your storefront URL so the AI can read your published catalogue and policy pages, then copy the snippet from your dashboard.

  2. 2

    Add the tag to your storefront template

    Place it in the global layout so it loads across the storefront.

  3. 3

    Load it after your content

    Before the closing body tag keeps it clear of your rendering path.

  4. 4

    Deploy with your normal release

    A template change moves through your existing pipeline; nothing platform-side is required.

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Why Intershop Operators Choose Asyntai

Start free with 100 messages, scale as enquiry quality improves

Better Enquiries for Sales

Quotation requests arrive with quantities and requirements attached, which shortens the sales cycle measurably.

Coverage Outside Office Hours

Procurement research happens in the evening; being answerable then influences the specification.

No Architectural Commitment

A tag adds nothing to the platform, so trying it carries no upgrade consequences.

Ready to add an AI assistant to your Intershop storefront?

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Frequently Asked Questions

What Intershop teams ask first

How is it installed?
One script tag in the storefront template, before the closing body tag. There is no module, no cartridge and no data model change.
Does it affect our upgrade path?
No. Nothing enters the platform, so patches and version upgrades proceed unchanged.
Can it answer contract-specific questions?
It answers published terms. Contract-specific pricing usually sits behind authentication, so most operators route that to the account team or connect the assistant to their own endpoint via custom tools.
How accurate is it on technical data?
It answers strictly from your published data and uploaded documents, and states when something is undocumented rather than estimating.
Does it help with quotations?
Yes. It captures quantity, requirement, delivery expectation and contact details so sales can quote rather than qualify.
How many languages does it cover?
Thirty-six, detected per visitor, from a single integration.
What about performance?
It loads after your content, is under 50KB, and does not block rendering.
How is it removed?
Delete the tag from the template. Nothing remains in the platform.
Can we run several country storefronts?
Yes, each with its own knowledge base and instructions. Free covers 1, Starter 2, Standard 3, and Pro up to 20.

What an AI Assistant Adds to B2B Commerce

The Decision Is Made Before You Are Contacted

In B2B the majority of the buying process happens without the supplier present. Buyers compare specifications, check availability and build a shortlist, and only then do they make contact — usually with the supplier whose information was easiest to verify.

Being answerable during that phase is therefore worth more than being responsive afterwards. An assistant that resolves specification and lead-time questions immediately puts you on the shortlist rather than in the follow-up queue.

Quotation Forms Waste Both Sides’ Time

A form that collects a name and a message produces enquiries that take three exchanges to understand. Meanwhile the buyer is talking to competitors who asked better questions immediately.

Collecting quantity, requirement and timing up front turns first contact into a quotable enquiry. Sales spend their time pricing rather than clarifying, and the buyer gets a real answer sooner.

Technical Accuracy Is Non-Negotiable

Industrial buyers order against specifications, and a wrong figure produces a wrong delivery, a rejected goods receipt and a credibility problem that outlasts the order.

Answering only from published data and refusing to interpolate is what makes automation viable here. The gaps buyers hit repeatedly also tell you exactly which product data deserves enrichment.

Procurement Works Late

Purchasing staff research when their own day quietens down, which is after most supplier support desks close. Questions asked then either get answered by your site or by a competitor’s.

Automated coverage of those hours costs nothing per conversation and frequently determines who gets specified into the project.

Regional Consistency Is a Governance Win

Multi-country B2B operations accumulate regional interpretations of the same terms, and eventually a buyer in one market is told something that contradicts a contract signed in another.

One source answering in 36 languages removes that risk while leaving genuine regional differences to be stated deliberately rather than emerging by accident.

Ready to Answer Buyers During Their Research?

Start free with 100 messages and let your storefront serve procurement directly.

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