Works on every Fourthwall shop

AI Chatbot for Fourthwall — because your fans do not wait for you to finish editing

Q: How do I add a chatbot to my Fourthwall shop?

Copy your snippet from the Asyntai dashboard. In your Fourthwall dashboard open Site design, then Style, then click Edit Code (Advanced). Paste the snippet into the header or footer code area and save. The chat bubble appears on your shop right away.

Q: Can the chatbot answer questions about sizing and shipping times?

Yes, as long as the information exists somewhere it can read. It uses your product pages, size charts, shipping and returns pages, plus any documents or FAQ pairs you upload, so it answers using your own content instead of guessing.

Q: What happens when a fan asks something the bot does not know?

It says it is not sure, offers to pass the question on, and collects the fan's email. The full conversation lands in your Asyntai dashboard so you can reply once instead of digging through comments and DMs.

Q: Does the chatbot cost anything to try?

No. The free plan includes 100 messages per month, which is enough to cover a quiet week or a small drop. Paid plans raise the limits and add more features.

You launched a drop, and now the same questions arrive from every direction: is the hoodie true to size, when does it ship to Germany, is the vinyl restocking. Asyntai puts a chatbot on your Fourthwall shop that answers all of it from your own product pages, size charts and policies — day, night, and mid-shoot.

Get Started Free See the 3-step install

Try the chatbot on your own Fourthwall shop first

Paste your shop URL and see how the chatbot would answer the questions your fans actually send.

Why Fourthwall creators end up doing customer support at midnight

A creator shop is not a normal store. The people buying your merch already follow you, already talk to you, and already expect an answer from you personally. So when something is unclear, they do not open a support ticket. They reply to the story, comment under the launch video, or send a DM at two in the morning — and every one of those messages is a sale that stalls until you get to it.

The questions repeat, too. Sizing between the tee and the heavyweight hoodie. Whether the print run is limited or restocking. How long delivery takes to Canada, Australia, or the EU, and who pays the customs charge. Whether the bundle ships together. What happens if the size is wrong. Fourthwall handles the fulfilment side beautifully, but nothing on the shop stands there and repeats those answers for you.

You are a creator with a shop attached, not a support desk with a channel attached.

A chatbot fixes the mismatch. It sits on the Fourthwall storefront where the buying decision happens, answers the repeat questions instantly, and only pulls you in when something genuinely needs you. The fan gets a reply in seconds instead of a day, and you get your evening back.

How to install the chatbot on Fourthwall in three steps

Create your chatbot. Sign up free at Asyntai, point it at your Fourthwall shop URL so it reads your products, size guides and policy pages, then copy your snippet from the dashboard.

Open the code editor in Fourthwall. In your Fourthwall dashboard go to Site design, open Style, and click Edit Code (Advanced). This is where custom <script> and <style> blocks live for the whole storefront.

Paste and save. Drop the snippet into the header or footer code area and click Save. Reload your shop and the chat bubble is there, on every page.

Fourthwall lists Edit Code (Advanced) as available on all plans, so you do not need to upgrade to add a script. If you would rather place the widget on one page only, Site design → Layout → Add page section → Custom HTML does the same job for a single page.

There is no app to install and no review queue to sit in. The snippet is plain JavaScript, it loads after your page, and removing it later is one delete in the same editor.

What the Fourthwall chatbot handles for you

Sizing and product questions

It reads your product descriptions and size charts, so “does it run small” and “is this unisex” get answered using your own content, not a generic guess.

Shipping, drops and restocks

Delivery windows, international orders, returns, and whether a sold-out item is coming back — all straight from the pages and notes you already wrote.

Fans in 30+ languages

Your audience is not in one country. The chatbot detects the visitor's language and replies in it, with no extra setup.

Leads and questions in one inbox

When it cannot answer, it takes an email and logs the conversation. You reply once, in one place, instead of across four apps.

You control the tone in the dashboard, so the bot sounds like your channel and not like a call centre. Custom instructions let you decide what it should never say — unannounced drop dates, for example.

Frequently asked questions

How do I add a chatbot to my Fourthwall shop?

Copy your snippet from the Asyntai dashboard, then in Fourthwall open Site design → Style → Edit Code (Advanced), paste it into the header or footer code area, and save. The bubble shows up on your shop immediately.

Do I need a paid Fourthwall plan to use custom code?

No. Fourthwall documents Edit Code (Advanced) as available on all plans, so any creator shop can add a third-party script.

Can the chatbot answer questions about sizing and shipping times?

Yes, if the answer exists somewhere it can read. It uses your product pages, size charts, and shipping and returns pages, plus documents and FAQ pairs you upload — so it answers using your own content.

What happens when a fan asks something the bot does not know?

It admits it is unsure, offers to pass the question on, and collects an email. The transcript lands in your dashboard, so nothing gets lost in comments or DMs.

Does the chatbot cost anything to try?

The free plan includes 100 messages per month, which covers a quiet week or a small drop. Higher limits and extra features are on the paid plans — see pricing.

Selling somewhere else?

Plenty of creators run merch on Fourthwall and a second store elsewhere. The same snippet works on both.

Keep creating. Let the shop answer.

One snippet in Edit Code (Advanced) and your Fourthwall storefront replies to fans while you film, edit, and sleep. Free to start.

Get Started Free