AI Chatbot for Dukaan Stores

Orders placed on impulse and paid on delivery cancel just as easily. An assistant on your Dukaan store answers the questions behind those cancellations — delivery time, COD charges, sizing, authenticity — before the order is ever placed.

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Try it on your own store for free

Enter your Dukaan store URL and see how an AI assistant would answer your customers

See It In Action

For Dukaan sellers losing orders between checkout and confirmation

AI answering questions before an order is confirmed

Fewer Orders Cancelled at Confirmation

Cash-on-delivery orders are cheap to place and cheap to abandon. Most cancellations trace back to a doubt the customer never voiced. Answering delivery time, charges and product questions on the page produces orders that actually survive the confirmation call.

Adding the Asyntai snippet to a Dukaan store

Added Through the Script Plugin

Dukaan offers a header and footer script inserter plugin. Install it, paste the snippet, and the assistant loads across the storefront. Note that custom scripts require your store to be on a custom domain.

Chatbot answering the questions usually asked on WhatsApp

Answers What Buyers Ask on WhatsApp

Indian customers are used to asking everything over chat: is this available, what is the final price with delivery, will it fit, when will it arrive. Those questions now get answered on the store, instantly, instead of queueing in your messages.

Chatbot answering in Hindi and English

Hindi, English and 34 More Languages

Regional customers write in whatever language is comfortable. The assistant follows and answers in the same one, which matters more in India than almost anywhere.

AI answering from published delivery terms only

Keeps the Promise Realistic

It answers only from what your store publishes, so it will not promise two-day delivery to a pin code you cannot reach that fast. Fewer broken promises means fewer returns paid for twice.

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Built for Dukaan Merchants

One snippet through the script plugin. Requires a custom domain.

Better Order Quality

Buyers whose questions were answered before ordering cancel far less often at the confirmation stage.

Plugin, Then Paste

Install the header and footer script inserter, add the snippet, save. Nothing else to configure.

Hindi and 35 More Languages

Detected per message, so regional-language customers are served properly.

Delivery and COD Answers

Pin code coverage, timelines and COD charges answered from your own published terms.

Fewer Messages to Answer

The questions that fill your chat inbox get resolved on the store first.

No Overpromising

It quotes your terms rather than inventing faster delivery or lower charges.

Simple Dukaan Integration

One snippet through the script plugin covers the store. Custom scripts require a custom domain on your Dukaan store.

  1. 1

    Sign up and copy your snippet

    Create your Asyntai account, add your store URL so the AI can read your catalogue and delivery terms, then copy the snippet from your dashboard.

  2. 2

    Install the header and footer script plugin

    Find it in the Dukaan plugins list and add it to your store.

  3. 3

    Add the snippet in the footer position

    Give it a name, choose the footer, and paste the script so it loads after your page content.

  4. 4

    Save and it is live

    The assistant answers immediately. Tone, rules, documents and colours are managed from your dashboard.

Get Your JavaScript Snippet

Sign up free and get your personalised snippet instantly - paste it once and the widget is live

Why Dukaan Sellers Choose Asyntai

Start free with 100 messages, upgrade as order volume grows

Lower Cost of Cancelled Orders

Every COD order that cancels after dispatch costs shipping both ways. Answering doubts first is the cheapest way to reduce that.

Always Available

Indian shopping peaks late in the evening. The assistant answers then, without anyone staying up.

A Quieter Chat Inbox

Routine questions stop arriving personally, which is what makes growth manageable for a solo seller.

Ready to add an AI assistant to your Dukaan store?

Start free with 100 messages. No credit card required.

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Frequently Asked Questions

What Dukaan sellers ask before installing the plugin

How do I add the chatbot to my Dukaan store?
Install the header and footer script inserter plugin from the Dukaan plugins list, then paste the snippet from your Asyntai dashboard into the footer position and save.
Do I need a custom domain?
Yes, for custom scripts. That is a Dukaan requirement rather than ours, and it applies to any third-party script you add.
Will it reduce COD cancellations?
It addresses the main cause, which is unanswered doubt at the point of ordering. Buyers who had their delivery, price and product questions answered are noticeably more likely to confirm.
Does it answer in Hindi?
Yes, and in 35 other languages, detected from what each customer writes, including switching mid-conversation.
How does it learn my products?
It reads your storefront and your delivery and returns information, and accepts uploads for anything not published, such as a size chart.
Will it slow the store down?
No. It loads after your page content and is under 50KB.
Can it collect customer details?
Yes. When a question needs you, it takes the name, number and request first.
What happens at the message limit?
Free includes 100 messages a month, Starter 2,500. At the limit it pauses until the next reset, or you upgrade instantly.
Can I run two stores?
Yes, each with its own knowledge base and chat history. Free covers 1, Starter 2, Standard 3, and Pro up to 20.

What an AI Assistant Changes for an Indian Online Store

Cheap to Order, Cheap to Cancel

When payment happens on delivery, placing an order costs the customer nothing, so orders get placed speculatively. The seller absorbs the consequences: packing, dispatch, a refused delivery and freight in both directions.

Reducing that starts before checkout. A customer who has already been told the delivery window, the COD charge and how returns work is making a considered decision rather than a casual one, and considered orders survive.

Everything Gets Asked in Chat

Indian buyers ask by message as a default: availability, final price including delivery, whether a size will fit, whether the product is genuine. Sellers answer the same questions dozens of times a day across WhatsApp and Instagram.

Putting those answers on the store does not remove the conversational habit, it just moves the routine part off your phone. What still reaches you is the negotiation or the special request, where a person genuinely adds value.

Language Is Not Optional

A buyer typing in Hindi, Marathi or Tamil will not switch to English to get help; they will leave. Serving regional customers properly is a revenue question, not a courtesy.

Detection per message means the assistant simply mirrors whatever the customer used. No language selector, no separate content, and no assumption about who your customer is.

Trust Is Built With Specifics

Doubt in this market is concrete: will it actually arrive, is it the product in the photo, what happens if it is wrong. Vague reassurance does nothing; a precise answer from your own published terms does a great deal.

Because the assistant refuses to invent, what it promises is what your operation can honour. That alignment is what keeps a good review rate while volume grows.

Solo Sellers Need the Hours Back

Most Dukaan stores are one person doing sourcing, photography, packing and support. Support is the part that expands fastest and creates the least value per hour spent.

Handing the repetitive layer to software returns those hours to the work that grows the store, and it does so without the customer noticing any reduction in service.

Ready to Stop Losing Orders at Confirmation?

Start free with 100 messages and answer your buyers before they place the order.

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