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Intercom Integration

Connect Asyntai AI to your Intercom inbox

Connect Intercom

Overview

Asyntai's integration for Intercom is an AI customer support agent that automatically responds to your customers' messages in real-time through Intercom's messenger.

How to Install

Follow these steps to connect Asyntai to your Intercom account:

1

Start the Connection

Visit the Intercom connection page:

https://asyntai.com/intercom/auth/
2

Create Your Account

Enter your website URL, email address, and create a password. This creates your Asyntai account and the AI will start learning about your business from your website.

3

Authorize Intercom

Click the Connect with Intercom button. You'll be redirected to Intercom to authorize Asyntai to access your workspace.

4

You're Live!

That's it! Your AI agent is now responding to customer messages in Intercom automatically. Visit your Asyntai Dashboard to view conversations and customize your AI's behavior.

5

Customize Your AI (Optional)

Go to your Dashboard to add custom instructions, FAQs, and knowledge base content. This helps the AI provide accurate, brand-specific responses to your customers.

Tip: After installation, go to your Dashboard to customize your AI's instructions, add FAQs, and fine-tune responses.

What Happens Next

Once connected, when a customer sends a message through Intercom, the AI automatically generates and sends a response. The AI remembers the full conversation context for natural, coherent replies. All conversations are visible in both your Intercom inbox and Asyntai analytics, and you can customize the AI's instructions and personality from your Asyntai dashboard.

Limitations

The Intercom integration is limited to textual responses only. Some features available in the Asyntai chat widget are not supported in Intercom due to platform constraints, including Product Cards, image displays, User Context, Image Vision, and Real-Time Data Feed. The AI will provide text-based responses with product links instead of rich media elements.

Pricing

Asyntai offers affordable pricing compared to alternatives. Start for free with 100 messages per month, no credit card required. Paid plans include Starter at $39/month for 2,500 messages, Standard at $139/month for 15,000 messages, and Pro at $449/month for 50,000 messages.

Need Help?

If you have any questions or run into issues, contact us at hello@asyntai.com.