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Front Integration

Connect Asyntai AI to your Front inbox

Connect Front

Overview

Asyntai's integration for Front is an AI customer support agent that automatically responds to your customers' messages in real-time through Front's shared inbox.

How to Install

Follow these steps to connect Asyntai to your Front account:

1

Start the Connection

Click the button below to start connecting your Front account:

Connect Front
2

Create Your Account

Enter your website URL, email address, and create a password. This creates your Asyntai account.

3

Connect with Front

Click the "Connect with Front" button. You'll be redirected to Front to authorize Asyntai. Grant the requested permissions to allow Asyntai to read and respond to messages on your behalf.

4

AI Gets to Know Your Business

Asyntai automatically scans your website to understand your products, services, and FAQs. This takes about 30-60 seconds.

5

Configure the Webhook

After authorization, you'll receive a webhook URL. In Front, go to Settings → Workspace → Rules, create a new Shared rule, set "When" to Inbound message is received, and set "Then" to Send to a webhook URL with the URL provided.

6

Set Up Your Knowledge & Instructions

Go to your Dashboard to add custom instructions, FAQs, and knowledge base content. This helps the AI provide accurate, brand-specific responses to your customers.

Tip: After installation, go to your Dashboard to customize your AI's instructions, add FAQs, and fine-tune responses.

What Happens Next

Once connected, when a customer sends a message through Front, the AI automatically generates and sends a response. The AI remembers the full conversation context for natural, coherent replies. All conversations are visible in both your Front inbox and Asyntai analytics, and you can customize the AI's instructions and personality from your Asyntai dashboard.

Limitations

The Front integration is limited to textual responses only. Some features available in the Asyntai chat widget are not supported in Front due to platform constraints, including Product Cards, image displays, User Context, Image Vision, and Real-Time Data Feed. The AI will provide text-based responses with product links instead of rich media elements.

Pricing

Asyntai offers affordable pricing compared to alternatives. Start for free with 100 messages per month, no credit card required. Paid plans include Starter at $39/month for 2,500 messages, Standard at $139/month for 15,000 messages, and Pro at $449/month for 50,000 messages.

Need Help?

If you have any questions or run into issues, contact us at hello@asyntai.com.