Starter, Standard & Pro Plans
Overview
Enable Thinking activates extended reasoning mode for your AI chatbot. When enabled, the AI takes extra time to think through complex questions before responding, resulting in more thoughtful and accurate answers.
This feature is ideal when your visitors ask complex questions that require careful consideration, analysis, or multi-step reasoning.
How It Works
- Visitor asks a question - They send a message in the chat
- AI thinks it through - The AI reasons through the problem step by step
- Quality response - A more considered, accurate answer is delivered
Extended Thinking
Enabled
AI reasons through complex questions for higher quality responses
Benefits
When Extended Thinking is enabled, your AI chatbot gains these capabilities:
Deeper Reasoning
AI takes time to reason through complex questions step by step
Higher Accuracy
More considered responses lead to better, more accurate answers
Complex Problem Solving
Better at handling multi-step questions and nuanced scenarios
Better Analysis
Improved ability to analyze information and provide insights
Trade-offs
Extended Thinking involves a trade-off between speed and quality:
- Faster responses
- Good for simple questions
- Quick back-and-forth conversations
- Slightly longer response time
- Higher quality answers
- Better for complex questions
Note: Response quality still depends mainly on the quality of your instructions and knowledge base. Extended Thinking enhances reasoning but works best when combined with good knowledge base data.
When to Enable
Extended Thinking is most beneficial when:
- Technical support - Troubleshooting complex issues that require analysis
- Product comparisons - Helping visitors choose between multiple options
- Detailed explanations - Explaining complex concepts or processes
- Custom recommendations - Providing personalized suggestions based on criteria
- Problem solving - Working through multi-step questions
Enable Extended Thinking
Turning on Extended Thinking is simple:
1
Go to Enable Thinking
From your website menu, click "Enable Thinking"
2
Click Enable
Click the "Enable Extended Thinking" button
3
Done!
Your AI will now use extended reasoning for all responses
Tip: You can disable Extended Thinking anytime by clicking "Disable Extended Thinking" on the same page. Toggle it based on what works best for your visitors.